Ratings based on 775 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
94% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom México

Excelente ubicación

Posted 22-Jan-2015
Pros: Cuarto amplio, super buena ubicación y linda vista.
Está muy cerca de la estación Oxford Circus, rodeado de lugares dónde comer, tiendas de ropa, etc. Cuarto amplio, super buena ubicación y linda vista.
3 out of 5
by A verified travellerfrom UK

Great Location, Shame about the Smell

Posted 04-Dec-2014
Pros: The location.
Location: 3 mins walk from Oxford Street, lots of shopping and restaurants near by.
This hotel is in an excellent central London location. The check-in staff were friendly and helpful. The view from my room on the 14th floor was excellent. However, the room was pretty dark and not all the light switches worked, it could definitely have benefitted from a ceiling light in the bedroom. There was also a very odd smell that hit you as soon as you walked in. I checked everywhere and couldn't find a source, the only place which didn't have it was the bathroom. The bed was pretty comfortable, but the smell stopped me sleeping at first. Overall the room was alright, and spacious for central London and the location was 5*.
2 out of 5
by A verified travellerfrom middlesbrough

Great location but that's about it

Posted 21-Nov-2014
Pros: The staff were generally very friendly bad helpful.
Cons: Hotel needs a full refurb to being it anywhere near 4* standard.
Location: Excellent location close to Oxford Circus.
Sadly, very disappointing and no where near a 4* hotel. Decor in corridors and bedroom well beyond 'quaintly worn' and much more downright tatty. Lumps of wallpaper missing. Doors scratched and badly marked. Bathroom very poor. Clearly hasn't been refurbed since the 80s. Staff were very friendly and helpful. Only real positive is the location, opposite The Langham and only two minutes walk from Oxford Circus. I wouldn't stay here again. There are far batter hotels in the same vicinity at a similar price.
4 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location and more than adequate room!

Posted 21-Nov-2014
Pros: Location, ease of access, clean and good sized rooms
Cons: Wifi speed, room lighting, bathroom toiletries (weren't very good)
Perfect location, nice staff, and solid room. Only large complaint is that the Wifi was very, very slow. I even paid for the faster Wifi (not very expensive; $16/week) but that wasn't much better.
3 out of 5
Recommended
for Everyone
by A verified traveller

OK Hotel

Posted 16-Nov-2014
Pros: Location, location, location.
Cons: Everything could be improved.
Location: About three blocks for Oxford Circus on Regent Street which is gorgeous and full of great shopping bars and restaurants.
This is really a three star hotel that could be so much more. In fairness they have notices informing of the upgrade that is in process.
5 out of 5
Recommended
for Everyone
by A verified traveller

뷰가 매우 좋음. 런던 번화가에 있는데도 방음이 잘되었어서 조용함.

Posted 15-Nov-2014
가격이 좀 비싼편. 런던의 호텔이 비싸긴 하지만... 역사와 전통을 자랑하는 호텔 찾는것이 아니고 시설 깨끗하고 위치좋은 호텔 찾으면 여기임.
3 out of 5
Recommended
for Everyone
by A verified traveller

Great location but

Posted 09-Nov-2014
The hotel is located in the heart of oxford and regent st, the mattress got springs so hard (from being old) that hurts the back, hotel was under maintenance and some renovation during the day, wish they mentioned it ahead of booking
4 out of 5
Recommended
for Business Travellers
by Marcusfrom Stockholm

Great location!

Posted 03-Nov-2014 on Hotels.com
Location is great, Hotel needs a refurbishment but it is still OK. Good value for the money.
3 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 02-Nov-2014 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by Wendyfrom Banbury

Fantastic Area

Posted 02-Nov-2014 on Hotels.com
Lovely views from the 14th Floor. The Hotel is starting to look tired, but I gather a refurb is on the way and its not so bad. Just some scuffed areas. I did have a complaint with my first room but this was very quickly resolved. The area is great for shopping and eating out