Ratings based on 281 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
94% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Convenient Location

Posted 29-Apr-2015
The hotel was in a perfect position for Oxford St shops and the conference I was attending at the royal society of medicine. The room required updating although it was clean, and not all of the lights were working in the bathroom.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Michigan

Posted 19-Apr-2015
Very nice hotel in a very nice location. It's only about 5 minutes from Bond Street underground station. Then only a few stops from all the main attractions.
3 out of 5
by A verified traveller

Posted 28-Mar-2015
Internet wasn t working Breakfast poor for the price
4 out of 5
Recommended
for Everyone
by A verified traveller

Ideally situated for Oxford Street

Posted 13-Mar-2015
Pros: Close proximity to Oxford street.
Very pleasant stay, very convenient for Oxford Street and surrounding area. Room was very comfortable only problem was the tv that suddenly turned itself on at 7:30 am on Sunday morning
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Paris

Hôtel à deux pas d'Oxford street !

Posted 03-Mar-2015
Hôtel situé à deux pas d'Oxford street et du métro dans une petite rue sans circulation intensive. Chambre style "anglaise" très jolie, équipement de la chambre adapté pour plusieurs jours. Personnel professionnel. Points négatifs toutefois, aucune isolation de la chambre, nous entendons les voisins comme s'ils étaient dans notre lit. Et petit bémol, chambre faite très tard vers 17h par la femme de ménage avec une responsable qui rentre dans les chambres sans se soucier des clients !
5 out of 5
Recommended
for Everyone
by A verified traveller

Good location for business and shopping trips

Posted 25-Feb-2015
Pros: Comfortable and very clean. Staff were very pleasant and helpful. Breakfast was fantastic
Cons: Lift broke down at busiest time of the morning
Had a very comfortable stay just what I needed before a hard day at conference and my sister before a hard day of retail therapy!
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Feb-2015
Dans l'ensemble, cela allait bien. Cependant les chambres étaient très mal isolées les unes des autres: on entendait parler d'une chambre à l'autre, ce qui était parfois gênant... ! La plus part du personnel était courtois, tout particulièrement ceux de la restauration. Mais certains membres avaient tout de même une attitude impatiente.
1 out of 5
by A verified travellerfrom West London

Plenty of better hotels in the area

Posted 17-Feb-2015
Pros: Location
Cons: Everything - walls need insolating, they didn't recognise me as a loyalty member, tiny windows, tiny rooms, hole in the room door (bathroom)
This hotel is one of the worst Holiday Inn's I have stayed at... I am a member of the IHG loyalty programme so have stayed at many and this is by far the worst. The rooms are TINY - in fact the window was so small I guess a prison cell would have had more appeal. Our neighbours next door rolled in at 1am and you could hear every word through the walls. Apart from location I don't have a single good thing to say about this hotel. It's tired and dated. The one in Mayfair is much better.
1 out of 5
by A verified traveller

Posted 15-Feb-2015
Terrible I would never stay here again . They talk about wifi but it never works Elevator was broken You have to go through 3 heavy doors to get to your room . It's 2015 hard to believe this hotel operates the way it does. Needs a major facelift. 70's are long gone.
4 out of 5
Recommended
for Everyone
by A verified traveller

Central London hotel

Posted 08-Feb-2015
Pros: Very friendly
Cons: Update bathroom
Location: Just off Oxford Street
Pleasant room, great staff and excellent central location