Ratings based on 355 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
95% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from North Yorkshire

Situation in centre of West End suited us.

Posted 29-Jul-2015
Pros: It was convenient, clean and comfortable and provided the essentials required for a brief stay at a reasonable cost.
Cons: Housekeeping rather slow during our stay; room not made up till late in afternoon, we had left it clear for staff for the whole day from about 9am.
Location: Location is central to shops, transport and other attractions, though generally very busy.
Had a special reason to be visiting this particular part of London at this time. This hotel's location suited us. We only stayed in the hotel for bed and breakfast each day, but we enjoyed our two-night stay.
4 out of 5
Recommended
for Everyone
by A verified traveller from Wien

Gutes Hotel in zentraler Lage

Posted 21-Jul-2015
Pros: Die zentrale Lage
Location: Seitengasse der Oxforsstreet, nahe der U-Bahnstation Bond Street.
Gutes Hotel in zentraler Lage, nahe der U-Bahn-Station Bond Street und in einer Seitengasse der Oxfordstreet gelegen. Die Ausstattung der Zimmer ist sehr gut, sogar mit Klimaanlage, die man aber auch ganz abschalten kann. Nettes Team an der Rezeption. Für einen Londonbesuch sehr gute Ausgangsbasis.
4 out of 5
Recommended
for Everyone
by A verified traveller from Scotland

Excellent location in Central London.

Posted 11-Jul-2015
Pros: Location.
Cons: Room temperature control.
Location: Oxford Street. Wigmore Hall. Marylebone High Street. BBC.
Perfect location. Exceptionally pleasant and efficient front-desk, restaurant and housekeeping staff. The rooms are a bit small and almost impossible to keep cool in the height of summer, even with the aircon full on.
Comment from Hotel Management
14-Jul-2015 by GM, Hotel Management
Dear Guest, Thank you for your feedback after your recent stay. I was pleased that you enjoyed your stay and found my team to be pleasant and efficient. I am sorry that you had difficulty with your air-conditioning. Kind Regards Kevin Fraser General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Jul-2015
Gode senger,rommelig rom.hyggelig personale.senttal beliggenhet.
3 out of 5
Recommended
for Everyone
by A verified traveller

great location,pleasant staff

Posted 28-Jun-2015
Pros: as above
Cons: as above
Location: prêt a manger, starbucks. wigmore concert hall. john lewis, debenhams. royal society of medicine walking distance to thetre.
this hotel is very expensive as it is central. it needs a reno -old bathroom fixtures and tub, no room for toiletries. only one chair to sit on in the room. no on desk charger plug. bathroom door didn't close properly. no front ramp for roller suitcases. good things- quiet, safe and great front desk staff. very close to food, subway coffee and all the amenities.
Comment from Hotel Management
20-Jul-2015 by kevin, Hotel Management
Dear Guest, Thank you for your feedback and I am pleased that you found my team pleasant. I am sorry that there were issues within your room that you were unhappy about. Unfortunately we are unable to put a ramp at front door as local planning will not allow as it would encroach onto the public pavement. Kind Regards
3 out of 5
Recommended
for Everyone
by A verified traveller

Good location for the purpose, with friendly staff

Posted 14-Jun-2015
Pros: Location.
Good location. Pleasant staff. The rooms were basic with small shower. Expensive, however with the location it would be difficult to find something better without having to pay significantly more. Overall it has a reasonable relation price/quality considering the central location.
Comment from Hotel Management
20-Jul-2015 by Kevin, Hotel Management
Dear Guest, Thank you for your feedback after your stay and I am pleased that you enjoyed yourself and found our central location met your requirements. Kind Regards
4 out of 5
Recommended
for Everyone
by A verified traveller from Japan

行動の拠点

Posted 06-Jun-2015
Cons: 冷蔵庫の完備
地下鉄の駅まで約6分くらい。ロンドンは地下鉄移動が便利なので行動しやすい。シャワー口は取り外し可能で便利。部屋によって違うようだが、バスタブはオーバーフロー排水穴がついており、不慮の水漏れリスクは少なそう。友人の部屋には冷蔵庫がなかった。
2 out of 5
Recommended
for Everyone
by A verified traveller from colchester

unhappy stay

Posted 15-May-2015
Pros: where it was
Cons: be more friendly
Location: oxford circus is great loads of shops and pubs nice places to eat location for tube trains and travelling great
arrived at hotel and went out came back couldnt sleep as room really small and hot with window open noisy in the morning there were building works going on the started at 06;30/07:00 as i signed up for a membership i would expect better and be warning on booking that there are works going on near i wasnt offered any compensation or even an appoligy from the staff on booking out which was disappointing i would recomend to anyone but would advise them to ask if works are going on in or near hotal
Comment from Hotel Management
21-Jul-2015 by Kevin, Hotel Management
Dear Christina, Thank you for your review after your stay with us. I am sorry that you were disturbed by the building works on the site behind the hotel. The site operates between the hours of 8am-6pm Monday-Friday and on a Saturday morning between 8am-12noon. Unfortunately we have no control over the site as they have permission from local planning and council to operate between these hours. I am truly sorry that this impacted on the enjoyment of your stay. Kind Regards
3 out of 5
Recommended
for Everyone
by A verified traveller

Convenient Location

Posted 29-Apr-2015
The hotel was in a perfect position for Oxford St shops and the conference I was attending at the royal society of medicine. The room required updating although it was clean, and not all of the lights were working in the bathroom.
Comment from Hotel Management
20-Jul-2015 by Kevin, Hotel Management
Dear Guest, Thank you for staying with us and reviewing your stay. please accept my apologies that not all the lights in your bathroom were working this should have been picked up and checked before your arrival. Kind Regards
3 out of 5
Recommended
for Business Travellers
by CHIEN-HUI

This traveller left a rating score only Posted 27-Apr-2015 on Hotels