Ratings based on 479 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

mal servicio turno de noche

Posted 16-Apr-2015
Pros: ubicacion
Cons: servicio del turno de noche
Location: normal
Terrible servicio del turno de la noche en comparacion al servicio brindado por el turno de dia.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Oxfordshire

Liverpool - first visit

Posted 23-Mar-2015
Hotel is close to all attractions. Room nice and bed comfy. The bathroom I'm having difficulty describing......but was usable and shower very nice. The food and drinks were a good price and very nice. Would definitely stay here again on our next visit.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Harrogate, UK

Good hotel for a night or two

Posted 18-Mar-2015
I only stayed for one night on my own and got the room for £40. It isn't a luxury hotel at all, but is very clean, the staff were very helpful and friendly and the food was good and hot. The only drawback for me, being on the large size, was the size of the shower. It was a little tight but perfectly adequate. All in all a good hotel for one or two nights. If you stay there, try getting a room overlooking the dock - stunning at sunset on a good day.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location, friendly staff.

Posted 20-Jan-2015
Couldn't fault. Went for a birthday weekend with 2 friends. Staff were so friendly and helpful. Can't wait to go back again.
5 out of 5
Recommended
for Couples
by Richardfrom grimsby

very nice break

Posted 18-Jan-2015 on Hotels.com
Excellent choice of hotel. Stayed for 2 days. close to town centre and Albert docks plenty to see and do. Hotel staff very friendly and helpful always smiling, made us feel at home, Me and my wife will definatly be going back again as we enjoyed it so much. Thanks to all staff
4 out of 5
Recommended
for Families
by Emede

This traveller left a rating score only Posted 05-Jan-2015 on Hotels.com
2 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Ok!!

Posted 01-Jan-2015 on Hotels.com
The say was ok. I got charged at the desk after I had paid through hotels.com. Then I asked could they order a taxi for a specific time and got told to do it ourselves and to top things off we had ye do not disturb sign on out door and we had cleaners knocking just after 9am which was really annoying. Room was nice and clean and did the job.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good for a "group of lads" not really for a couple

Posted 23-Dec-2014
Pros: Staff were pleasant. Location was within 10-mons walking distance of the city centre.
Cons: A little more love to make the room warmer.
A bit like staying in a youth hostel. Noisy from about 7am. Thin walls. Bog standard accommodation with every corner cut possible in terms of saving (e.g. nothing spent on making the room aesthetically pleasing, bathroom cleaning products and loo roll were the equivalent of industrial "smart price", matress and bedding were from the equivalent of Matalan). The lobby and bar (not that we used it) looked okay. The staff were perfectly pleasant. We asked for a 2nd duvet (would've been a cold night otherwise) and it was provided (with a cover for us to put on it). The bathroom was one of those perfectly sealed 3ft by 4ft plastic jobbies, to make it easy to clean down using the shower head. Unfortunately one of the towels provided was covered in mascara...
4 out of 5
Recommended
for Families
by Evelynfrom North Wales

Comfortable Overnight Stop

Posted 22-Dec-2014 on Hotels.com
A basic room but had everything needed and good to find basic menu available at hotel. Convenient for Albert Dock. Liverpool Arena and Liverpool One. Only difficulty was finding entrance by car - rather dark and not well signposted.
5 out of 5
Recommended
for Personal Event
by david gfrom Warrington

A nice night

Posted 16-Dec-2014 on Hotels.com
A nice plesent night,nice food and good bar prices,roos a little small but great for what I needed