Efficient airport shuttle pickup, friendly staff, room quality exceeded my expectations. Complimentary drinks and yummy fruits at the lobby. Next door restaurant, Zon, serves the best green curry I ever had.
Travelled with twin babies and had transit thru bangkok. Staff were amazing...picked us up from airport, helped us with baggage. Room set up with baby cribs at no extra price. Very clean and organised. Amazing price, amazing hotel!
My husband and I needed a place close to the Suvarnabhumi Int'l Airport on the night we arrived in Bangkok and also on the night we were leaving. I booked The Phoenix Hotel for each of the nights. It was just a short ride from the airport. The first night we were very pleased, and the second night we were even more pleased, as the room was a bit bigger and in a newer part of the hotel. Truly both were excellent rooms. Free transports to and from the airport (nice van and good driver), free water/tea/coffee in the room, a/c, clean accommodations, and inviting, attractive room. The staff (all of them) were friendly and kind, even though we arrived late at night and left early in the morning (don't think they got much sleep). Very pleased. We'll definitely go back in the future when we visit Thailand again.
We stayed here for one night after arriving Bangkok late at night, before catching a bus the next morning. Not much around, but hotel is in a quiet spot and there's a 7 Eleven right across the road which is handy. Airport transfer very effecient, although we weren't informed where to meet the bus upon arrival (turned out to be adjacent door 4 on level 2). Breakfast served in the room was a nice touch.
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