Ratings based on 166 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 26-Apr-2015
We had a junior suite which was very nice and good sea views. Food was generally good, but not being all inclusive it seemed we were unusual. Some of the buildings could do with external paint sorting out, but overall the hotel is in good condition and has great views.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom london

great hotel for familiies

Posted 13-Apr-2015
Pros: different restaurants to eat at
Cons: access to indoor swimming pool in winter for no charge
Location: Papagayo beach beautiful
This was a great hotel, the biggest plus point is that it accepts families in one room which works out cheaper than getting 2 rooms which we have to do as we have 2 teenagers. In Spain most hotels a child aged over 12 is classed as an adult so its really expensive. The food was good but does get boring near the end of your stay. The staff were great, and the rooms cleaned to a good standard. My only gripe was that we had bad weather for 5 straight days and there was nothing to do, the hotel has a great spa and indoor pool but it charges for it and then kids have to be out by 12. It was empty most of the time and it seems so petty not to allow famlilies to use the pool and then to also charge extra to use it. The hotel is not near the beach although there is a small one about 10 mins away, if you are not going AI then it can work out more expensive as there are no near by restaurants unless you have a car. We had very windy and cloudy weather, Lanzaorte is a very windy island and even though it may in the the late 20s it can still feel cold with the wind Papagayo beach is amazing and it has a funky beach bar which has a DJ playing music during the day
4 out of 5
Recommended
for Families
by A verified traveller

HOTEL -RESORT ENFOCADO A FAMILIAS.

Posted 13-Apr-2015
Pros: EN GENERAL TODO
Cons: EN GENERAL ESTA TODO BIEN.
Location: UBIICACION TRANQUILA.CERCA HAY DE TODO(PLAYA,MARINA RUBICON)AUTOBUS PUBLICO EN LA PUERTA.
BUENA EXPERIENCIA.BUENA ACOGIDA.BUENA HABITACION EN LINEAS GENERALES MUY BIEN TODO.PERSONAL AMABLE.COMIDA CON STANDARES BUENOS.BIEN PARA DESCANSAR.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom sverige

Precis vid havet

Posted 05-Apr-2015
Pros: Poolerna och frukost. Stort område som inte upplevdes trångt trotts att hotellet var fullt i påskveckan.
Cons: Hotellet behöver i viss mån renoveras. Utbudet av mat var mycket stort men kvalitén lite si och så, synd vore inte svårt att fixa med lite fantasi.
Location: Vi gick och åkte taxi in till centrum där det finns flera bra restauranger. Till och från flygplatsen kan man lätt åka med den lokala bussen el taxi.
Bra frukost och pooler. Stort hotellområde och fin promenad perfekt löpning längs med havet. Det finns bra restauranger utanför hotell området bara 10 min promenad. Generellt trevliga människor utan tjat som man kan uppleva på andra turistmål.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom madrid

Fenomenal hotel ubicación y personal

Posted 04-Apr-2015
Pros: Personal
Cons: Los restaurantes tematicos
Location: Ubicación buena playa pesimo
Buena lástima no tenga este hotel una playa buena cerca
4 out of 5
Recommended
for Everyone
by A verified travellerfrom G

El hotel es muy bonito y bien ubicado

Posted 28-Mar-2015
Nuestra estancia ha sido Fantástica ,muy relajante y comodo. Tansolo nos falló el tiempo durante los días que tuvimos hizo frío. Por el resto no tenemos mas que buenos comentarios y gratitud por la amabilidad de las personas que nos atendieron y para los isleños.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom felindre

Beachside hotel

Posted 23-Mar-2015
Pros: The gardens and swimming pools and the room
Cons: The American restaurant
Location: Sea front setting. Forty five minutes walk into the resort along the promenade which had a nice selection of bars and restaurants.
4 night stay March 2015. Lovely hotel with excellent facilities and location. Italian restaurant was excellent but the American restaurant was not so good, the menu was limited, it was too busy, the food tasteless and the service was quite poor as the poor staff were rushed off their feet. Everything else about the hotel was excellent. It was a forty five minute walk into the resort which was very pleasant along the promenade which the hotel backed onto but a taxi only cost 4 euros. There was a daily entertainment programme and a relaxing piano bar.
4 out of 5
Recommended
for Couples
by A verified travellerfrom peninsula

La variedad en el bufet es excelente.

Posted 16-Mar-2015
Pros: El trato del personal, el tamaño de la habitación, la gran variedad en los bufet,
Cons: Las almohadas, y colchón, Poder disfrutar de un día incluido en el circuito de Spa gratuito.
Location: Nosotros fuimos con coche alquilado, y la ubicacion es perfecta, a 5 min de Playa Blanca y de las playas de Papagayo.
Muy agradable estancia, el personal solventa todos los problemas. Recomiendo todo incluido. Yo opté por media pensión y me arrepentí. Recomendable 100%
3 out of 5
Recommended
for Everyone
by A verified travellerfrom preston uk

Decent hotel but in need of refurbishment

Posted 13-Mar-2015
Pros: Spacious gardens and good views
Enjoyable stay but there are many signs about the hotel that it is not receiving the investment needed to retain a decent standard. Location is not to everyone's liking as it is about 3 miles to the resort centre albeit a very pleasant walk. The food is typical of the many hotels of its type at Spanish resorts, lots of choice but poor on quality. Lots of sun beds available in a wide range of locations in a huge site. However, many of the beds are filthy and in need of replacement of deep cleaning.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom ncle

Good hotel loads of facilities, spa great

Posted 03-Mar-2015
Nice restful holiday, lovely sea view, fab gardens very well tended.