Title: Alexandre Grand Teguise Playa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Alexandre Grand Teguise Playa Family fun on the beach, with 2 outdoor pools, near AquaPark Costa Teguise ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/30000/20100/20034/80ae6519.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Laptop workspace, blackout curtains, travel cot, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/20100/20034/e648c092.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/1000000/30000/20100/20034/78c0ad00.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/30000/20100/20034/3203ab30.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach/ocean view](https://images.trvl-media.com/lodging/1000000/30000/20100/20034/49b71e86.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Las Cucharas Beach and AquaPark Costa Teguise, Alexandre Grand Teguise Playa provides a free breakfast buffet, a poolside bar and a terrace. With amenities such as a white sand beach and sunloungers, this hotel is the perfect place to soak up the sun. Free WiFi in public areas is available to all guests, along with shopping on-site and mini golf. 8.4 Very good ## Popular amenities - - Bar - All-inclusive - Breakfast included - Laundry - Housekeeping £172 includes taxes & fees 18 Sept - 19 Sept ## Room options ### Check availability for these dates # Tonight [Sept 17 - Sept 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=20034&PinnedHotelID=20034&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=20034&PinnedHotelID=20034&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 18 - Sept 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=20034&PinnedHotelID=20034&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=20034&PinnedHotelID=20034&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=20034&PinnedHotelID=20034&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=20034&PinnedHotelID=20034&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=20034&PinnedHotelID=20034&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=20034&PinnedHotelID=20034&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Laptop workspace, blackout curtains, travel cot, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/20100/20034/9e0050d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room Single Use, Sea View 10.0 Exceptional 1 review ### Highlights Furnished balcony Air conditioning Free rollaway/extra beds Mini-fridge Flat-screen TV Blackout curtains Private bathroom Hairdryer - 322 sq ft - Sea view - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Laptop workspace, blackout curtains, travel cot, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/20100/20034/e648c092.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use, Sea View 7.0 Good 2 reviews ### Highlights Furnished balcony Air conditioning Free rollaway/extra beds Mini-fridge Flat-screen TV Blackout curtains Private bathroom Hairdryer - 322 sq ft - Sea view - Sleeps 2 - 1 Double Bed OR 2 Single Beds ![Club Suite | Laptop workspace, blackout curtains, travel cot, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/20100/20034/08a39856.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite ### Highlights Furnished balcony Separate sitting area Air conditioning Free rollaway/extra beds Mini-fridge Minibar (some free items) Smart TV Separate bedroom - 646 sq ft - 1 bedroom - Partial ocean view - Sleeps 2 - 2 Single Beds and 1 Double Sofa Bed ![Laptop workspace, blackout curtains, travel cot, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/20100/20034/9e0050d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, Sea View 10.0 Exceptional 2 reviews ### Highlights Furnished balcony Air conditioning Free rollaway/extra beds Mini-fridge Flat-screen TV Renovated in 2015 Blackout curtains Private bathroom - 322 sq ft - Sea view - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Laptop workspace, blackout curtains, travel cot, bed sheets](https://images.trvl-media.com/lodging/1000000/30000/20100/20034/e648c092.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Sea View 9.0 Wonderful 4 reviews ### Highlights Furnished balcony Air conditioning Free rollaway/extra beds Mini-fridge Flat-screen TV Blackout curtains Private bathroom Hairdryer - 322 sq ft - Sea view - Sleeps 3 - 1 Double Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTeguise-Hotels-Hotel-Grand-Teguise-Playa.h20034.Hotel-Information%3Frm1%3Da2)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTeguise-Hotels-Hotel-Grand-Teguise-Playa.h20034.Hotel-Information%3Frm1%3Da2) ## About the area Located in Teguise, Alexandre Grand Teguise Playa is in the city centre and on the beach. Costa Teguise Golf Club and Lanzarote Golf Resort are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Las Cucharas Beach and Cactus Garden. Travelling with kids? Don't miss AquaPark Costa Teguise. Looking to get your feet wet? Scuba diving, snorkelling and windsurfing adventures can be found near the property. [Visit our Teguise travel guide](https://www.expedia.co.uk/Teguise.dx5741) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.99428%2C-13.48947&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7-r3kTkdVi7MQPG448XktVDVkSc=) Avenida del Jablillo, 1, Costa Teguise, Teguise, Lanzarote, 35508 ### What's nearby - Jablillo Beach - 2 min walk - 0.1 miles - Las Cucharas Beach - 5 min walk - 0.3 miles - Playa Bastián - 8 min walk - 0.5 miles - Lanzarote Beaches - 17 min walk - 0.9 miles - AquaPark Costa Teguise - 3 min drive - 1.2 miles ### Getting around - Arrecife (ACE-Lanzarote) - 21 min drive ### Restaurants - ‪The Shamrock - ‬3 min walk - ‪Beach Bar - ‬6 min walk - ‪El Maestro - ‬5 min walk - ‪The Irish Bailey - ‬4 min walk - ‪La Pardela - ‬6 min walk ## About this property ### Alexandre Grand Teguise Playa Upscale eco-certified hotel near Las Cucharas Beach Located close to AquaPark Costa Teguise and Costa Teguise Golf Club, Alexandre Grand Teguise Playa provides a free breakfast buffet, a poolside bar and a terrace. With amenities such as a white sand beach and sunloungers, this hotel is the perfect place to soak up the sun. Stay connected with free WiFi in public areas, and guests can find other amenities, such as shopping on-site and mini golf. Additional perks include: - 2 outdoor pools and a children's pool, along with sunloungers and pool umbrellas - An outdoor tennis court, a TV in reception and a lift - Beach umbrellas, a vending machine and multilingual staff - ATM/banking services, a 24-hour front desk and a water dispenser Room features All 300 rooms include comforts such as furnished balconies and laptop-friendly workspaces, as well as perks such as air conditioning and safes. More conveniences in all rooms include: - Free toiletries and hairdryers - Mini fridges, travel cots and daily housekeeping ### All-inclusive details All-inclusive room rates at Alexandre Grand Teguise Playa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Food and beverages All buffet meals and snacks included ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ### Land activities Fitness facilities Miniature golf Football Volleyball ### Lessons/classes/games Water fitness Yoga ### Entertainment On-site entertainment and activities On-site live performances ### Awards and affiliations Eco-certified property This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 0 metres - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 8:00 AM to 10:30 AM - 2 bars/lounges - A poolside bar - A restaurant - Snack bar/deli ### Things to do - 2 outdoor pools - Billiards/pool table - Children's pool - Gym - Mini golf - Outdoor tennis court - Shopping - Table tennis - TV in common areas ### Family friendly - 2 outdoor pools - Children's pool - Mini golf - Mini-fridge - Snack bar/deli - Travel cot ### Conveniences - 24-hour front desk - ATM - Luggage storage - Vending machine - Water dispenser ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - Meeting rooms ### Outdoors - Beach loungers - Beach umbrellas - Garden - On the beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking ### More - 1 building - 6 floors - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Food and drink - Free bottled water - Mini-fridge ### More - Air conditioning - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Drinks are not included in Half Board rate plans. ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 01 November to 16 December: - Children's club ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - In-room safe fee: EUR 2.20 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property enforces a strict dress code for men in the restaurant. Property Registration Number H-35-3-0000019 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December ### Property is also known as Be Live Grand Playa Be Live Grand Teguise Playa Hotel Be Live Hotel Be Live Grand Playa Grand Teguise Playa Teguise Grand Playa Hotel Be Live Experience Grand Teguise Playa Hotel Be Live Experience Grand Playa Hotel Occidental Grand Teguise Playa Hotel Be Live Experience Grand Playa Occidental Grand Teguise Playa Costa Hotel Be Live Grand Teguise Playa Be Live Experience Grand Teguise Playa Lanzarote/Costa Teguise Alexandre Teguise Teguise Hotel Grand Teguise Playa Alexandre Grand Teguise Playa Hotel Alexandre Grand Teguise Playa Teguise Alexandre Grand Teguise Playa Hotel Teguise ## Frequently asked questions ### Does Alexandre Grand Teguise Playa have a pool? > Yes, this property has 2 outdoor pools and a children's pool. ### How much does it cost to stay at Alexandre Grand Teguise Playa? > As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Alexandre Grand Teguise Playa on 18 Sept 2025 start from £171.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Teguise-Hotels-Hotel-Grand-Teguise-Playa.h20034.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Alexandre Grand Teguise Playa pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Alexandre Grand Teguise Playa? > There is free parking nearby. ### What time is check-in at Alexandre Grand Teguise Playa? > Check-in start time: 3 PM; check-in end time: anytime. ### What time is check-out at Alexandre Grand Teguise Playa? > Checkout is at noon. ### Are there all-inclusive benefits at Alexandre Grand Teguise Playa? > Some rate plans available at this property are all-inclusive. ### Where is Alexandre Grand Teguise Playa located? > Located in Teguise, this beachfront hotel is in the city centre and within 3 mi (5 km) of Las Cucharas Beach, AquaPark Costa Teguise and Costa Teguise Golf Club. Cesar Manrique Foundation and Cactus Garden are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Alexandre Grand Teguise Playa Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.0 Location ### 8.6 Staff & service ### 8.8 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 140 8 - Good 150 6 - Okay 42 4 - Poor 19 2 - Terrible 5 ### 10/10 Excellent #### Susan 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is very clean, the staff are super helpful and you can walk to everything you need. They don't do room service but you can get food like pizza across the street late. I could have done with a couple more pillows but it's fine. The balconies all look over the sea and the air-conditioning worked well. The bed was very comfortable and the sheets were lovely and soft. Blackout blinds great. Didn't eat there. ##### Susan Stayed 1 night in Sep 2025 ### 8/10 Good #### Mr Matthew 21 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, entertainment was good. Food was ok but a bit mixed and could be better (some food was served raw from the cooked chefs!). Would we return, YES. ##### Mr Matthew Stayed 10 nights in May 2025 ### 8/10 Good #### Luke 8 May 2025 Liked: Cleanliness, staff & service, room comfort #### Great Place to stay It was really nice place to stay very welcoming, excellent views, food was normal all inclusive food, drinks nice, friendly staff clean room, would not recommend for children as it's mainly aimed at adults. All in all I would go back. ##### Luke Stayed 3 nights in May 2025 ### 10/10 Excellent #### Karl 1 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Having stayed I Costa Teguise before it was always a dream to stay in the ##### Karl Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### hongying 29 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities this is a nice hotel, the food is good ,staffs are all friendly and helpful . ##### hongying Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Verified traveller 8 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel Lovely hotel, food very good, friendly staff, no complaints at all, would definitely return ##### Verified traveller Stayed 7 nights in Oct 2024 ### 10/10 Excellent #### Ms 10 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel with access to the beach. Beautiful views from the moment you walk through the entrance. Kind and helpful reception team who made me feel very welcome and relaxed. ##### Ms Stayed 1 night in Nov 2024 ### 8/10 Good #### Terence 25 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent attention from restaurant staff in particular ##### Terence Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### Marc 19 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastic hotel, fantastic staff, the room was amazing and the food couldn’t be faulted!! 5 \* luxury… ##### Marc Stayed 7 nights in Jul 2024 ### 10/10 Excellent #### Julie 10 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay Fabulous hotel from friendly efficient check in to lovely spacious room welcome fruit platter Seaview balcony. Food was great entertainment good . Tropical effect in downstairs bar which was unique. Will definitely return. ##### Julie Stayed 1 night in Nov 2024 ### 8/10 Good #### Deborah 15 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location and views fantastic. Hotel and grounds lovely. Rooms comfortable and very clean. ##### Deborah Stayed 2 nights in Nov 2022 ### 8/10 Good #### Michelle 15 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful hotel with a lovely warm pool and stunning sea views. Second stay here after having a club room with not a great view floor 0 and 1 I probably wouldn’t have an upgrade again I’d stick with a standard room, the benefits weren’t worth the extra money. AI drinks are good and generally branded and the pool area spotless. Breakfast very good but evening meal a bit hit and miss, not an issue for us as we like to explore. Entertainment also hit and miss which is ashame given the luxury of the hotel. I would however stay again at the drop of a hat, the complex is safe and secure, clean with a good pool and great staff and the best views you can get from a standard room! ##### Michelle Stayed 1 night in Jan 2025 ### 8/10 Good #### Sean 3 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sean O’Donnell Hotel overall was very good - could of been done better food options in evening time and New Year’s eve Gaka dinner was too long - 7 courses. ##### Sean Stayed 7 nights in Dec 2022 ### 10/10 Excellent #### Julie 9 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities The only let down was the evening bar staff. They were always busy which lead to them being rather grumpy. I travelled with 2 infirm adults but I was only allowed to get 2 drinks and had to re-queue again to get my own. ##### Julie Stayed 7 nights in Mar 2024 ### 2/10 Terrible #### mary 3 May 2025 Disliked: Staff & service #### Food is below average It you like good food then seriously do not go half board or all inclusive. I have just returned and can honestly say the food is bland, cold, consistent smell of strong garlic and totally tasteless. The pictures on this site pay zero resemblance to what is happening. We sat down with guest services who just said 'new owners' they changed the menus So we paid for all inclusive and were forced to eat out for the duration of our stay. So new owners it is not okay and what needs to happen to have people return 1. All inclusive and only one bottle of water in our room day 1 2. Breakfast. No decent coffee and tea and restricted to machines. The same as fresh juice which is a washed down mixture from a machine and horrible. It does not take a lot to offer fresh coffee, tea and juice for breakfast. Bread rolls were hit and miss and often low on availability. Egg is not fresh and clearly powder. Bacon is not cooked sufficiently and not acceptable. A total lack of fresh pastries such as croissants and local cakes. 3. Lunch. Just horrible and hardly warm. Same food every day which was unpleasant to say the least. Food purchased outside of the hotel. 4. 3.30 BBQ at the pool. Again, nice idea but the burgers were often uncooked and the hot dogs certainly not hot! 5. Evening meal. This was simply a repeat of lunch time. Same food on offer with the addition of a sauce. The food was not nice, completely tasteless and sorry not acceptable. The deserts again lack any imagination and was clear ##### mary Stayed 7 nights in Apr 2025 ### 2/10 Terrible #### Javier 19 May 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not a pleasant experience I requested a double bed. Instead I got 2 single beds together. When I asked in reception I was told that I “would be lucky to find a hotel with only double beds”, I think that they could have said that in a different way. If I knew that I was going to get a single bed I would have changed my mind and booked a different hotel. Then I invited a relative to come to the hotel and join me for a drink in my room terrace. But we were stoped by the receptionist Salvador, and we were told that visits weren’t allowed, that the hotel didn’t have a licence for people who wasn’t staying in the hotel. First time I hear such a thing in my life ( and I spend a lot of nights in hotels every month due to work). I also found very rude the way and tone he used, it was very embarrassing for my guest and other people in the lobby could see what was happening. I paid for half board but I only used the restaurant for breakfast. The quality and selection of food was very poor. The fruit was very poor quality, some of the kiwis looked like if they were cut in half days before. The room was clean, except for paint dust coming from a dump patch on the ceiling, the floor had big gaps between tiles. And the bathroom had green dirt and hairs on the floor next to the door frame corners. My stay was for 2 nights half board and I paid €247, too expensive for a wobbly uncomfortable single bed and poor customer service, if it wasn’t because I paid before arrival I wouldn’t have paid the full price ![](https://a.travel-assets.com/ugc/hotel-reviews/630444F74E2A205863DB7271C112D8715B15A48B1715559174484.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/250EC22ECBF46499CDCFF587A0FA1622AECFD86C1715559174611.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D3AC4EFCB2A998B0982CB343ADB264259738FC041715559173446.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/65A99A0B2E92F843B63C3E7755E6C04B030236681715559171263.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Javier Stayed 2 nights in May 2024 ### 2/10 Terrible #### Javier 12 May 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not a pleasant experience I requested a double bed. Instead I got 2 single beds together. When I asked in reception I was told that I “would be lucky to find a hotel with only double beds”, I think that they could have said that in a different way. If I knew that I was going to get a single bed I would have changed my mind and booked a different hotel. Then I invited a relative to come to the hotel and join me for a drink in my room terrace. But we were stoped by the receptionist Salvador, and we were told that visits weren’t allowed, that the hotel didn’t have a licence for people who wasn’t staying in the hotel. First time I hear such a thing in my life ( and I spend a lot of nights in hotels every month due to work). I also found very rude the way and tone he used, it was very embarrassing for my guest and other people in the lobby could see what was happening. I paid for half board but I only used the restaurant for breakfast. The quality and selection of food was very poor. The fruit was very poor quality, some of the kiwis looked like if they were cut in half days before. The room was clean, except for paint dust coming from a dump patch on the ceiling, the floor had big gaps between tiles. And the bathroom had green dirt and hairs on the floor next to the door frame corners. My stay was for 2 nights half board and I paid €247, too expensive for a wobbly uncomfortable single bed and poor customer service, if it wasn’t because I paid before arrival I wouldn’t have paid the full price ![](https://a.travel-assets.com/ugc/hotel-reviews/630444F74E2A205863DB7271C112D8715B15A48B1715559174484.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/250EC22ECBF46499CDCFF587A0FA1622AECFD86C1715559174611.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D3AC4EFCB2A998B0982CB343ADB264259738FC041715559173446.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/65A99A0B2E92F843B63C3E7755E6C04B030236681715559171263.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Javier Stayed 2 nights in May 2024 ### 10/10 Excellent #### Fernand 8 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Fernand Stayed 7 nights in May 2025 ### 8/10 Good #### Alison 11 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Alison Stayed 4 nights in May 2025 ### 8/10 Good #### Dorothy 28 Apr 2025 Liked: Cleanliness, staff & service ##### Dorothy Stayed 1 night in Apr 2025 ### 8/10 Good #### Eugen 25 Apr 2025 Liked: Cleanliness, staff & service — ##### Eugen Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Olga 23 Mar 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Very Strict ##### Olga Stayed 7 nights in Mar 2025 ### 8/10 Good #### Leonard 3 Feb 2025 ##### Leonard Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Deirdre 18 Jan 2025 ##### Deirdre Stayed 4 nights in Jan 2025 ### 8/10 Good #### Michel 15 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Michel Stayed 3 nights in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Spring Arona Gran Hotel & SPA - 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