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Reviews of Holiday Inn Resort Lake George - Adirondack Area, an IHG hotel

3 out of 5
Holiday Inn Resort Lake George - Adirondack Area, an IHG hotel
2223 Canada St, Lake George, NY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 671 out of 1004 reviews" "
Rating 8 - Good. 254 out of 1004 reviews" "
Rating 6 - Okay. 47 out of 1004 reviews" "
Rating 4 - Poor. 24 out of 1004 reviews" "
Rating 2 - Terrible. 8 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Oana

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Room with the view on a wall!!!!
Stayed 1 night in May 2024

10/10 Excellent

Alan G Codd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On point with all needed for enjoyment. Located near everything. Will be our new goto
Stayed 2 nights in May 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a relaxing stay. The food at the restaurant was delicious!
Stayed 3 nights in Apr 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and surrounding area was great. I would have stayed there for a few days, but only had time for 1 night.
Stayed 1 night in Apr 2024

10/10 Excellent

Diane, Monroe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the everything about the hotel it was awesome
Stayed 2 nights in Apr 2024

10/10 Excellent

Volkan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Good staff and friendly staff
Stayed 2 nights in Apr 2024

4/10 Poor

Timmy

Travelled with family
Disliked: Staff & service
Avg hotel. Nothing great about this hotel. Asked for bath towels. After 1.5 hours Called front desk. Says they were on their way. Never came. Gave us a connected room when we put in the comment during booking no connected room please.
Stayed 2 nights in Apr 2024

8/10 Good

Pearly

Stayed 2 nights in Apr 2024

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for the solar eclipse and was very happy!
Stayed 1 night in Apr 2024

8/10 Good

Bernard

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable. The staff was welcoming. I’ve stayed in the area for about 40 years and I would highly recommend this property.
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Apr 2024

10/10 Excellent

manpreet

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience staying here. Lovely property. Children friendly. Both my boys had a great time. Highly recommended.
Stayed 2 nights in Mar 2024

10/10 Excellent

Joan E.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. They had received over a foot of snow, so it was hard to see the outside.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a Holiday Inn, much better than I anticipated!
Stayed 1 night in Mar 2024

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a ski trip to Gore Mountain. The pool and hot tub are nice amenities; hotel was easy to get to and conveniently located to restaurants; room was clean. Would consider a stay here again!
Stayed 3 nights in Mar 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly! Amazing pool and outdoor hot tub. Great price too.
Stayed 2 nights in Mar 2024

8/10 Good

Karah

Stayed 2 nights in Feb 2024

10/10 Excellent

Nelva, Bronx

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and location was perfect.
Stayed 3 nights in Feb 2024

8/10 Good

DEBRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight stay
Very clean hotel in a good location for a night in Lake George. Friendly staff and good food at the restaurant.
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Stayed 3 nights in Feb 2024

10/10 Excellent

anita

Liked: Cleanliness, staff & service, property conditions & facilities
Too much walking inside hotel to get to room! another elevator at other end of hotel would be wonderful!
Stayed 3 nights in Feb 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well cared for, staff are very friendly
Stayed 2 nights in Feb 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Tamie Director Operations on 6 Feb 2024
Thank you for staying with us we appreciate you scoringus at a 10 we hope to see you back.

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I travel I don't normally stay in a chain hotel but most of the inns around the Lake George area are closed for the winter season. Overall my stay was pleasant. Once all the children and families were gone the hotel was quiet and peaceful. Saturday night was a crap show. It was loud and noisy and I had to call the front desk at 1am due to drunk people in the hallways all night. Not the hotels fault. Luckily we stayed on Sunday night, so it was quite and was able to sit by the fireplace and enjoy the moment. This hotel probably isn't the best choice if you are traveling with your significant other. But if you have kids, its a great location. They have an outdoor hot tub as well. Very nice outdoor patio with fire pits and beautiful views of the mountains. Rooms were clean and comfortable. The bathroom has a sliding door that doesn't lock which I didn't like. Overall I am giving it 4 stars. It's convenient to downtown Lake George, convenient to all the hiking trails, clean and great staff. I absolutely would not go near this hotel in the summer. 😂
Stayed 2 nights in Jan 2024
Response from Tamie Director Operations on 6 Feb 2024
Thank you for staying with us, we appreciate your nice comments and will certainly look in to the noise complaint comment we do have Security on property at night in which they should be doing rounds periodically to avoidthese types of situations, we hope you will give us another try again.

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Jan 2024
Response from Tamie Director Operations on 23 Jan 2024
Thank you for staying with us and the nice review

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Tamie Director Operations on 23 Jan 2024
Thank you for staying with us and the nice review.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Tamie Director Operations on 23 Jan 2024
Thank you for staying with us and your nice review

10/10 Excellent

Judith

Stayed 4 nights in Dec 2023
Response from Tamie Director Operations on 23 Jan 2024
Thank you for staying with us and the nice review.

10/10 Excellent

Annabella

Stayed 4 nights in Oct 2023
Response from Tamie Director Operations on 23 Jan 2024
Thank you for staying with us and your nice review.

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas 23
As always great stay at our favorite place!
Stayed 2 nights in Dec 2023
Response from Tamie Director Operations on 23 Jan 2024
Thank you for staying with us and the nice review.

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in great area. enjoyed the restaurant dinner and the breakfast. great staff
Stayed 2 nights in Dec 2023
Response from Tamie Director Operations on 23 Jan 2024
Thank you for staying with us and your nice review.

8/10 Good

Kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, we love coming here.
Stayed 3 nights in Dec 2023
Response from Tamie Director Operations on 23 Jan 2024
Thank you for staying with us and your nice review.

10/10 Excellent

Josh

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My families new favorite Hilton! This will definitely be where we stay anytime we come to Lake George! Staff was so friendly. Very accommodating.
Stayed 2 nights in Dec 2023
Response from Tamie Director Operations on 23 Jan 2024
Thank you for staying with us and your nice review.

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tamie Director Operations on 23 Jan 2024
Thank you for staying with us and your nice review.

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, the place was clean, stuff were kind,
Stayed 3 nights in Dec 2023
Response from Tamie Director Operations on 23 Jan 2024
Thank you for staying with us and your nice review.

10/10 Excellent

Justin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Holiday Inn Resort Lake George for the winter getaway with my husband and 3 children (under 10) When we arrived, we were greeted by Becca, the most kind person at the front desk who advised us of our Kids suite with included 2 incredibly comfy Queen beds & a connecting (massive room) with bunk beds, kids tables and bean bag seats. This was the most comfortable sleeping arrangements we have had at a hotel. the rooms were also very clean. We had a visit with Santa in the lobby, complete with cookie decorating and crafts. The pool and outdoor hot tub were awesome, not to mention the little arcade and play area were just perfect for our kids. The hotel restaurant had the best breakfast, fresh fruits, delicious omelettes and waffles. Best part - kids ate free! We had such an excellent winter getaway - could not say enough great things about our stay!!! Thank you!
Stayed 2 nights in Dec 2023
Response from Tamie Director Operations on 23 Jan 2024
Thank you for staying with us and your nice review.

10/10 Excellent

Allen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tamie Director Operations on 23 Jan 2024
Thank you for staying with us and your nice review.

10/10 Excellent

Janina gordillo

Stayed 1 night in Dec 2023
Response from Tamie Director Operations on 23 Jan 2024
Thank you for staying with us and your nice review

10/10 Excellent

Patricia

Stayed 1 night in Dec 2023
Response from Tamie Director Operations on 23 Jan 2024
Thank you for staying with us and your nice review.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So noisy rooms are not sound proofed very good anytime someone is walking down the hallway talking it's loud in the room.
Stayed 3 nights in Dec 2023
Response from Tamie Director Operations on 23 Jan 2024
Thank you for your comments we will certainly look in tothis and also let our Security be more deligent on securing the noise. Thank you for staying with us.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tamie Director Operations on 23 Jan 2024
Thank you for staying with us and your nice review.

10/10 Excellent

Judesta

Stayed 2 nights in Nov 2023
Response from Tamie Director Operations on 23 Jan 2024
Thank you for staying with us and your nice review.

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff, from bartenders, servers, housekeeping personnell, to the front desk are extremely friendly and helpful.
Stayed 4 nights in Nov 2023
Response from Tamie Director Operations on 23 Jan 2024
Thank you for staying with us and your nice review.

10/10 Excellent

greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was nice and wet.
Stayed 1 night in Nov 2023
Response from Tamie Director Operations on 23 Jan 2024
Thank you for staying with us and your nice review.

10/10 Excellent

Andrew

Stayed 1 night in Nov 2023
Response from Tamie Director Operations on 23 Jan 2024
Thank you for staying with us and your nice review.