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Reviews of Hotel San Telmo

2 out of 5
Hotel San Telmo
C/ San Telmo 5, Santa Cruz de la Palma, La Palma

Reviews

9.8

Exceptional

Rating 10 - Excellent. 53 out of 63 reviews" "
Rating 8 - Good. 9 out of 63 reviews" "
Rating 6 - Okay. 1 out of 63 reviews" "
Rating 4 - Poor. 0 out of 63 reviews" "
Rating 2 - Terrible. 0 out of 63 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

NA RAE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's simple and beautiful hotel. Small but has almost everything you need for your stay. They provide breakfast but no lunch nor dinner. Still it is ok because there are many dining choices in the area. Had ocean view room with balcony where you can see the sun rise and starry sky. Located on a steep slope so that you need a taxi to get there w/ luggage. You will hear the road and construction noise when you open the window for cool breeze, so better prepare ear plug if you're sensitive to noise. Overall very good and cozy hotel. Will stay here again.
Stayed 6 nights in Oct 2023

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at San Telmo. The staff was extremely helpful and welcoming! They were very knowledgable and helped us plan a great road trip and organized our car rental. Our room was very comfortable and overlooked the beautiful patio and ocean. We would definitely go back and recommend this establishment to friends.
Stayed 2 nights in Jun 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Palma i Hotel
This hotel was referred to us and we really enjoyed staying there and we would go back again ; however you need to be aware of the limited parking near by which you get over as every one has the same problem. Very clean ample breakfast and very courteous staff.
Stayed 3 nights in Feb 2022

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small boutique hotel next to town centre.
Small hotel next to town centre. Tastefully decorated, clean, quiet. Nice peaceful terrace garden. Room was comfortable, with aircon/ heater. Kettle, with tea bags/ infusions available. Parking is possible around the hotel but you might need to go around a couple of times.
Stayed 2 nights in Feb 2022

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent little boutique hotel
A lovely small hotel located centrally to the main pedestrian and shopping area in town. Beautifully maintained garden and patio. Large and comfortable room. Very friendly and helpful staff. Parking can be a bit scarce but we always managed to find a spot only a short walk away. A couple of nearby restaurants although we would recommend the harbor area for dinner. We look forward to a future visit!
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel in delightful Santa Cruz. Charming, obliging staff.
Stayed 2 nights in Jan 2019

10/10 Excellent

Karen, Keston Kent England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely staff and good breakfast
Stayed 3 nights in Dec 2018

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Central but quiet, simple but very comfortable. Excellent breakfast
Stayed 4 nights in Apr 2018

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful hotel
Brilliant position, cyharming staff, comfortable room, pretty courtyars with steps up to a balcony over looking the sea.
Stayed 3 nights in Jan 2018

8/10 Good

andy, sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel in excellent location
Good location. Staff couldn't do enough for us. Parking a bit tricky. Laid back feel.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel to stay at to visit the Island
A first class hotel and stay. Staff very friendly and helpful in fulfilling our requirements. Have already booked to stay the same time in 2018

6/10 Okay

Agnieszka

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
This hotel was nicely decorated and the owner was very nice and helpful. Unfortunately our room was on the ground floor, not as pretty as pictures of other rooms, no air conditioning and damp bathroom. There was a party taking place in the nearby square and the room's window was facing really noisy local road and due to a hot November night and lack of air conditioning we had two sleepless nights...So although it is a pretty hotel I would not come back there again and find somewhere more quiet and comfortable to stay.

10/10 Excellent

Matt, Guildford Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful small hotel
Friendly and comfortable hotel with very pleasant staff in an excellent position for the centre of this interesting town. Access by car and parking is probably not for the faint hearted, and a car in the centre of SC's traffic free area is as useful as the chocolate teapot. Thoroughly recommend this lovely hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely awesome!. The hotel and rooms were fabulous, and the service was impeccable. Highly recommended.

10/10 Excellent

Nick, Preston Lancs UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent small hotel in the centre of town.
Small hotel, big clean rooms, very friendly and helpful staff. Excellent breakfast buffet, too. Highly recommended.

10/10 Excellent

snowglobe, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
A quiet oasis in the middle of Santa Cruz this nicely renovated building offers a comfy stay close to all the bars and cafes. Our room was spotlessly clean with nice features such as the original wooden ceilings and window shutters. The small terrace offered a sea view with comfortable seating to recline on. The only small quibble was there was little or no wifi for most of the stay which hindered us booking activities and researching walking routes otherwise an excellent stay and we would recommend this hotel.

8/10 Good

Jenny, Isle of Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel in the middle of town.
We arrived in La Palma from Manchester, flying with Thomson. Santa Cruz is only 4.5 km from the airport & 13E by taxi. Buses will be much cheaper. The hotel was chosen by comparing reviews and was exactly what I was expecting - small and pretty. Breakfast was a neat work of art, and coffee started with grinding the beans. Fruit was always available on the reception counter & there was a kettle etc in the room. Local buses cheap, easy and comfortable - perfect for a first visit but next time I want to get out & walk those trails in the interior. Fascinating local flora but seems a bit short on birds & insects - maybe too early?

10/10 Excellent

travel_snova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Old Town and Ferry dock
Charming old house with all modern comforts. We stayed one night (had a ferry to catch at 4am), was just a 5-minute walk. And the evening before we toured the Old Town, right at the hotel's doorstep. Perfect location and friendly welcome by owner!

10/10 Excellent

Linda, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
Right off lovely plaza. Hotel is maintained as if brand new. Owner very helpful. Only regret was that we could not stay longer.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Character hotel in Santa Cruz De La Palma
A lovely quiet hotel in the old town of Santa Cruz - scrupulously clean and comfortable, and a great breakfast provided. Very pleased with my stay. The owners were very helpful. Would highly recommend.

10/10 Excellent

tokonatsu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast although parking near the hotel may be difficult
Stayed 13 nights in Oct 2023

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jederzeit wieder!
Ein sehr schönes stadthotel, die Zimmer sind komfortabel und neuwertig und sehr sauber. Der Innenhof und die Terrasse laden zum verweilen ein. Wir können das Hotel uneingeschränkt empfehlen und würden jederzeit wieder dort wohnen wenn wir in Santa Cruz sind.
Stayed 7 nights in Mar 2022

8/10 Good

ANTONIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place and exelent service.
Stayed 2 nights in Jan 2022

8/10 Good

gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BUEN HOTEL
Buen hotel , muy bien ubicado
Stayed 4 nights in Dec 2021

10/10 Excellent

gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastique tout etait parfait
Stayed 4 nights in Jan 2021

10/10 Excellent

gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe
Le meilleur hotel des iles canaries Emplacement idezl Super petit dejeuner Amabilités des hoteliers
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personalen var så mycket trevlig och hjälpsamma. Läget perfekt. Lugnt och charmigt.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel mit schöner Atmosphäre, die Lage ist ideal, um St. Cruz oder, von der nahegelegenen Busstation aus, die Insel zu erkunden.
Stayed 3 nights in Jan 2020

10/10 Excellent

Friedrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Anne

Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019

10/10 Excellent

Barbara, Frankfurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dieses Hotel ist eine kleine Oase mit super guter Lage, sehr schönem Frühstücksbuffet, nettem Personal, es gibt eine kleine Terrasse mit 2 Liegen und Sitzmöglichkeiten Im Treppenhaus steht ein kleiner Kühlschrank bereit mit einer Liste, wo man sich Getränke nehmen kann, ich würde jederzeit wieder dieses Hotel buchen
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit exceptionnel
Nous avons été reçu très chaleureusement dès notre arrivé. Les propriétaires sont vraiment très gentils et ils nous ont conseillés sur les choix de restaurant, lieux à visiter et randonnées à faire dans l’île. Petit déjeuner servi avec attention et très bon. Propreté impeccable des espaces communes et des chambres. L’hotel est très bien situé en plein centre de la vieille ville et à quelques minutes à pied du port et à proximité de l’aeroport. Donc c’est un endroit que nous recommandons sans aucune hésitation pour passer un séjour très agréable.
Stayed 3 nights in Oct 2018

8/10 Good

Pepe, Arrecife de Lanzarote Las Palmas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel centrico
Hotel bonito, céntrico y cerca de la nueva plsya de Santa Cruz de La Palma.
Stayed 6 nights in Sep 2018

8/10 Good

albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Ambiente und leckeres Frühstück
Sehr schönes, kleines Hotel mit einem kleinen Patio und Terrasse. Alle Sehenswürdigkeiten der Stadt sind zu Fuss erreichbar. Viele Restaurants in der Nähe. Tolles Frühstücksbuffet. Wir haben uns sehr wohlgefühlt und kommen gerne wieder!
Stayed 3 nights in Apr 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kleines Altstadt-Hotel mit Patio, großer Terrasse
Ein Schmuckstück am Rand der pittoresken Altstadt; individueller, sehr freundlicher Service; nebenan sehr empfehlenswertes preiswertes Restaurant mit typischer Küche.

10/10 Excellent

Par, Göteborg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charmigt hotell mitt i Santa Cruz
Litet charmigt hotell med utmärkt läge i Santa Cruz där den vänliga personalen gör sitt bästa för att vistelsen ska bli så behaglig som möjligt. Trivsamt rum med fint badrum, röda fogar på vitt kakel så snyggt! Balkong och tillgång till härlig terrass med havsutsikt. Frukosten är mycket läcker med delikata frukter och grönsaker. Bättre kan man inte bo i denna stad som har så mycket att erbjuda.

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, fantastic hospitality and the ambience was outstanding

10/10 Excellent

François, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tout pour un séjour agréable à Santa Cruz
Malgré notre arrivée très tardive et en tout cas en dehors des horaires de la réception, nous avons été accueillis par le gérant qui nous attendait. L'accueil fut excellent. Les petits déjeuners sont vraiment bons, la terrasse commune très agréable, l'emplacement parfait pour visiter Santa Cruz, avec deux (vraiment) bons petits restaurants en dehors de la foule mais sur une placette très agréable : tout pour passer un séjour agréable !

10/10 Excellent

Martha, Stuttgart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geschmackvolles Hotel & herzlichen Wirten
Top: schönes Zimmer (gerade frisch renoviert), netter Empfang, super Lage und leckeres Frühstück.

10/10 Excellent

Roald, Grimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heimakoseleg hotel.
Lite,men veldig koseleg hotel med god standard.Veldig hyggelege,hjelpsomme og service-innstilt personell.Enkel,men likevel veldig god og allsidig frukost.Kjem gjerne attende til dette hotellet som eg med gleda anbefalar på det varmaste.

10/10 Excellent

Thomas, Hessen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gerne wieder!he
Sehr empfehlenswertes Hotel mit sehr gutem Service. Der Besitzer ist sehr rührig und kennt sich auf der Insel gut aus. Ruhige und zentrale Lage! Sehr gutes Frühstück!