This was the fourth time we have stayed here. Now, unfortunately, or fortunately, there are few if no English visitors to the island; as there are no package trips and no direct flights to La Palma - we chose to change at Madrid. As ever the hotel is clean, well staffed and boasts an excedllent choice and quality of food. The location right on the coast is quite awesome. Great stay and would probably go back - travelling to the island with no direct fights is about 7hours!
Slightly dated hotel but with a good layout. The staff were exceptionally polite and helpful - in fact, every member of staff who passed by smiled and gave us a very pleasant 'Good Morning!'
The lounge/reception area is large and with plenty of sofas and chairs. The WiFi connection was very good and probably about 6 other people were on devices using the connection when we were there and our connection didn't falter.
The buffet breakfast offered what must surely be every combination known to man (not all swans and roses but still excellent fare) and again the staff were exceptionally pleasant. Used plates were cleared quickly and tables made ready for the next guests.
I would just comment that the music from the live trio in the evening was a little too loud for me. Although we were actually sat there to listen to the music and watch the trio, if I had been sat at the bar and not interested in the music, I would have found it a slightly negative point.
The swimming pool overlooking the sea is lovely and the beach with restaurants is just a few minutes away.
At the moment, they are renovating the promenade - hopefully that will be finished soon.
Excellent hotel close to airport. Stayed 3rd Jan 2014 for 1 night on arrival until hotel on west side of island was ready. Had a 1 bedroom apartment with a fabulous seaview on the fourth floor. The apartment was spotlessley clean with fridge, cooker and sink (no oven). Bathroom spotless with bath and shower overhead, good quality towels provided; liquid soap dispenser in bath/shower and by sink; hairdryer also provided in bathroom as well as plug socket for shaver etc. Bedroom had two very large single beds pushed together which actually formed a kingsize or superkingsize - lovely and comfortable; bedside lights and seaview. The hotel has a beautiful oval shaped swimming pool, a small kids pool and a small play area for children. The main hotel restaurant was good with a buffet breakfast provided eg. english and or continental or both if you wished - you could help yourself to as much as you wanted. Fresh fruit, cakes, many and varied types of bread, toast, full range of tea/coffee/drinks/fruit juices etc. The only slight downside was that the plates provided for cooked breakfast buffet were cold but this did not spoil the enjoyment. Even on 4th Jan 14 was able to sit outside by the pool and have breakfast once the sun had come up above the horizon - lovely. There is a small bar/snack/restaurant by the side of reception where you could sit and have drinks snacks until around 10/11pm. Staff very helpful and friendly and polite.
Beautiful hotel delights the senses.
Very peaceful as no children allowed - the antiques are too precious! They have built a reproduction catholic chapel and are trying to get it sanctified for weddings. Only 30 bedrooms feels private and exclusive.
Oh - the pool was freezing!
A lovely quiet hotel in the old town of Santa Cruz - scrupulously clean and comfortable, and a great breakfast provided. Very pleased with my stay.
The owners were very helpful. Would highly recommend.
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