The rooms are comfortable and very clean. Our balcony was over the restaurant roof, so wasn't that great, but we could still see the sea and could sunbathe there for almost the whole day. We came for the last two days before the hotel closed for the winter, so it was very quiet. I guess in high season it would be quite difficult to get to swim in the main pool due to the number of people - there doesn't seem to be enough pools for all the rooms. The grounds are also beautiful and there is access to the beach, which is beautiful to walk on and stretches for a long distance.
This is a beautiful resort! The gardens are immaculate as is the entire resort and the staff are extremely welcoming and friendly. Considering it is such a huge place, staff remembered us and quickly accommodated our requirements, even remembering our favourite evening drinks. Staff in the main restaurant are lovely and the food is amazing. The buffet style dining provides a wide range of options of both hot and cold dishes, everything is fresh and plentiful.
The little mini market has a wide range of products from cotton buds to cold beer, pencil sharpeners to pomegranates and the staff,again, are really friendly and helpful.
There is a friendly calm family atmosphere around the resort with plenty to do if you are that way inclined but no pressure to be active if you prefer a lazy beach and pool day. Each pool offers a different atmosphere with aqua aerobics and water polo for anyone who wants to join in at some or a quiet dip for the serious sunbathers at others.
Our room was clean and comfortable and set in a small block of eight appartment with views across the gardens and down to the sea. The resident little owl appeared daily and we had several sightings of a barn owl at night.
The sports facilities are great. We hired bikes for the day and had a very enjoyable ride to Kos Town and back. Most of the road runs alongside the beach so you can always stop for a dip when it gets too hot - which it will!
We would definitely recommend this resort to friends and family.
Iain & Lisa from London, UK
Located just eight kilometers from the airport and 18 kilometers from Kos Town, the Neptune Spa & Resort borders a broad …More
When we arrived late at night, we were exhausted and half asleep. We checked in at Reception, which was quick and effortless. They actually told us we had been upgraded to a better room, one overlooking the sea. We then left our bags with reception and had dinner in the main hotel, which was amazing. We then took a buggy down to our room and found our many bags were already there. The rooms were breathtaking, very spacious and clean. The bathroom was clean and had fresh towels already laid out, the fridge was stocked with cold drinks and the beds were made. The beds were extremely comfortable and we slept well at night. In the morning the sun rises over the main hotel and we had a beautiful view of the sunset from our balcony. Depending on your location it can be quite a hike up to breakfast but it's worth it as the food is 10/10. We were very impressed by the standard in the main restaurant, which is self-serve. They have a huge variety and even the most fussy eater would find something they like. The kitchen and bar staff were incredible and very kind.
There's always something to do, we were certainly never bored. During the day you can eat and drink in any of the 11 restaurants including a pastry corner, a sushi restaurant and a floating island bar. The beach is also very nice although it was a bit crowded and there was alot of litter. There are around 15 pools (all of which are saltwater), and every one of them was big and not too deep, about 1.5m.
"An oasis hotel, close to sandy beach, great food!"
The hotel is on the North coast of Kos, surrounded by farmland. It has two separate pool areas, one with water slides, which the kids loved. Our rooms were clean and comfortable (good airconditioning) and included a safe, fridge and TV (only UK channel was BBC World). The hotel was divided into a main building and several garden 'villas'. The food was amazing - always something available to eat or drink - the kids particularly enjoyed the self-service ice-creams and drinks and the twice daily crepes. I was impressed by the variety of food, something different each day with themed evenings. The sandy beach was a short walk and the sea was lovely and warm. Activities included wind-surfing with instructors available. There was entertainment available: darts, tennis, table games, water polo, beach volleyball - but these were mostly dominated by the german guests. If you want to see ancient Kos or go island hopping, you will need to travel (bus, taxi or car), we did two day trips but with the heat - longed for the pool back at the hotel. We loved the relaxed atmosphere - firendly staff and always plenty of sunbeds in each of the pool and beach areas. I would recommend this hotel for a family holiday where you want to relax by the pool or beach and enjoy time having fun together.
First of all please don't be put off by negative reviews - some people will never be happy, always negative and overly critical. For the price we paid we got more than our money's worth - was our first family holiday as a British family of four with two small children we had a fantastic time. The village is clean and well presented beautiful scenery and beach minutes away. Rooms were spacious clean well air conditioned and refreshed daily by cleaning staff. The food isn't box standard which we expected - it was good quality fresh varied dishes both international and local Greek cuisine also a la carte Italian, palmy barbeque (highly recommend) and Greek restaurants within the village. People have commented on how busy it is at meal times but to be fair in an all inclusive resort during peak times it's to be expected. Varied cultures of guests - not a lot of English people but had a great time regardless of language barriers. Entertainment was good animation team were fantastic and offered varied activities throughout the day and evenings - also opportunities to visit neighbouring hotels providing free transport to and from we attended the aqua land free of charge also which was great for the kids. Also plenty to visit and see in the surrounding areas of kos. Staff were friendly and helpful throughout - we were thoroughly pleased with this holiday and would definitely return in the future.
Carly from Kinghorn, Scotland
In a tranquil setting by the beach in Psalidi, on a 135 km sq site and three kilometers from Kos town. Rooms have verandahs …More
The Family Village resort is situated high above its family members within the Mitsis Resort; they include, Norida Beach, Summer Palace and the jewel, Blue Domes. Having walked through all the Mitsis Village hotels the first impression is that the Family Village is truly the poor relation. Reception was most welcoming and helpful throughout our stay. Our room boasted a seaview which was lovely. It was airy and was cleaned very well daily when fresh towels were provided The whole resort is sprawled over the side of a fairly steep hill so if you have difficulty walking or have young children I recommend that you request a room nearer the restaurant. The restaurant was ok and the staff were most attentive. The standard and variety of cold buffet was good however, the hot plate was rather bland. The main pool was salt water cleaned each day but still in need of a deep clean. The edge of pool was deeply stained with grease and grime.The beach was lovely and clean, sunbeds and umbrellas in abundance; with ample refreshment. A wide variety of Water Sports on hand pedalos and canoes free, transport to and from the beach. Taxis to the hotel from the Airport cost 22 Euro,. Animation Team was rather poor however it was only a token effort because it does not get into full swing until July.
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