Ratings based on 428 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great place to stay

Posted 25-Mar-2015
Staff was super helpful and friendly. Hot breakfast was excellent and the cookies and snacks on the check in counter were much appreciated.
2 out of 5
by A verified traveller

Posted 23-Mar-2015
When a hockey team is booked don't book me Way to much noise. Fan in bathroom very noisy and the window in the room disgusting. The seal broken and you could not look out. Plan on writing head office. No way to treat guests in your hotel!!!! Kids running through the hall. Disruptive
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel closes to the highway.

Posted 22-Mar-2015
Pros: the location
Cons: if the in-door pool was heated that would have been excellent.
Location: restaurants and shopping where with-in minutes of the hotel.
It was a very nice hotel. It was with-in minutes of different restaurants and shopping.
4 out of 5
Recommended
for Families
by A verified traveller

Comfortable beds and pillows; staff was friendly.

Posted 21-Mar-2015
Pros: The beds were very comfortable and the room size was adequate. Staff was friendly.
Location: I chose this hotel as it was near two places we were going. Chuck e Cheese and The Butterfly Conservatory.
Unfortunately the pool heater was broken, therefore, the pool was exceptionally cold. That was disappointing for my kids as I chose the hotel partly based on it having a pool. Also, the mini fridge temperature must have been set too high as it froze all my fruit I had stored in it.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Mar-2015
I have stayed twice now and have had a great experience. The rooms are clean and the staff is very helpful and friendly.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ottawa

Hotel Review

Posted 05-Mar-2015
Pros: On the plus side the hotel staff were excellent and contributed greatly to our enjoyable stay
Cons: More attention to hotel maintenance.
Location: Nothing of note to comment on
Unfortunately ,we had to request a change of room due to a malfunctioning and noisy bath room fan and another one in an air duct that was much too noisy to sleep through. These faults should have been reported to building maintenance. Also, elevators, especially the opening/closing of doors, very noisy.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sudbury, ON

Minor complications

Posted 24-Feb-2015
For some reason we were only booked for the first night of our three night stay so cleaning staff disturbed us despite our quiet please sign on the door since they thought we were checking out. A quick call to the front desk cleared everything up and ask the staff were very polite and apologetic about the misunderstanding.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Richmondhill

Posted 18-Feb-2015
Pros: Convient location Close to 401 , shopping and restaurants
Cons: Breakfast could be better. Ran out of eggs Baseboard heat was slow to heat up the room but it was minus 23 c outside. Bed was a little too firm
Location: Close to 401. Lots of shopping and restaurants nearby Downtown Cambridge looked nice. May come back in summer to see again
Front desk friendly. Room clean. Bed a liitle too firm. Room took a long time to warm up but it was minus 23c outside. Overall a nice stay. Breakfast could be better. Ran out of eggs.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Montreal

Highly recommended hotel for budget travellers

Posted 10-Feb-2015
Pros: Rooms are spacious and beds are very comfortable.
Cons: Washroom/toilet in the main floor close to the breakfast and reception area.
Location: It was very convenient, close to restaurants and a shopping area in front of the hotel.
I'm very pleased with the hotel and I highly recommend it to those staying in Cambridge area. Rooms are clean and fresh, complete amenities inside the room, beds are very comfortable, quality linens and towels, breakfast included, friendly staff, nice facilities like indoor pool, jacuzzi (although we were not able to use due to time limitations), very nice view from the room, no hassle with checking in and out and reserving for the rooms. I could only say good things, we had a pleasant stay.
4 out of 5
Recommended
for Other
by A verified travellerfrom N Ontario

The staff was patient with seniors.

Posted 05-Feb-2015
Pros: they matched rates without us even asking.
Cons: Breakfast sausage were a little over done.
Location: Good.
Interesting. First time we ever booked on line. Worked out well.