Ratings based on 465 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from B

Great service, excellent stay.

Posted 03-Jul-2015
The hotel staff where great, very nice and helpful. The room was very clean. The housekeeping staff do a great job! the contennental breakfast was great. There is a waffle and pancake maker as well as they provide hard boil and scrambled eggs etc.... The only NEGATIVE thing was the pool. I guess the heater was broken it was only 70*F too cold!!! Other then that I recommend this hotel!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Jun-2015
Comfortable stay. Very good breakfast. Kids liked the stay. Easy commute to African lion safari.
3 out of 5
Recommended
for Everyone
by A verified traveller from Regina Saskatchewan

It was good for the most part

Posted 16-Jun-2015
We did have complications with our door key. We had to have it reprogrammed several times and it still failed on us constantly. We would need to insert the key between eight and twelve times before it finally opened. Our AC was okay, it was cool but a weak cool. The staff were lovely, the breakfast was great, the pool was cool but nice and the hot tub was relaxing. The room was clean and used plastic wrapped recyclable cups which is much cleaner then the old glass cups in my mind. Some run down spots in the room but it was clean. Over all frustrations of the key aside we did enjoy our stay :)
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jun-2015
Room was clean, breakfast was good. Staff, however could be better trained in customer service. Felt like we were intruding to even check in. Every ibteraction with staff was unpleasant an awkward...Never felt more unwelcomed in a hotel. That part of the experience was very werid. If you don't need any customer service then this place is for you!
4 out of 5
Recommended
for Everyone
by A verified traveller from nl

Posted 14-Jun-2015
Close to shopping and family the staff were very friendly I would stay there again
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Stop Along the Way

Posted 26-May-2015
We checked in late just to sleep in the middle of our long trip. Staff was very friendly, and it definitely sufficed for what we needed. Breakfast in the morning was nice.
3 out of 5
by A verified traveller from Ontario

It was an ok hotel.

Posted 25-May-2015
Pros: The bed and the tv
Cons: Front desk staff could use some skills on customer service.
Location: Was in town to see family and take in a baseball tournament. Shopping was great right across the road and Timmies just on the corner.
I called on Saturday morning to see if I could check in early and the staff I was speaking to could of been a little more professional. When I did check in which was around 7 p.m. I wanted to take a shower and found that the bath mat for soaking wet and had been draped over the tub so I then had to use one of the towels to put on the floor. I had looked at the pool for the entrance and it looked like it was dirty so that turned me off from going for a swim. I had lost a bag and I asked at the desk when I checked out if anyone had handed in a bag and the girl didn't even bother to go look in the back. I went back to the hotel around 5 o'clock before heading back home and the receptionist then went back and got the lost and found bag. I was glad that SHE looked because it was actually in there!!! The breakfast was ok but wasn't anything fantastic.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to main highway and surrounding cities.

Posted 23-May-2015
Clean, tidy with friendly accommodating staff. Great value for the money.
4 out of 5
Recommended
for Everyone
by A verified traveller from Chenango County, NY

Clean & Quiet

Posted 13-May-2015
Pros: Friendly staff, clean and quiet rooms.
Cons: Shower drainage, fitness room housekeeping.
Location: The hotel was on a busy highway in a commercial district with numerous restaurants within walking distance. We spent the day at the African Safari.
The desk clerk was very pleasant at check-in and helpful in recommending a restaurant for dinner. Room was very clean and quiet, But I don't get why hotels have not solved the problem of shower drainage. And this was one of them. The shower head provides water faster than the tub drains and you end up standing in dirty, soapy water. And hotels providing a fitness center, often let the maintenance slide. Something was loose on the elliptical, making a clicking noise, although it still did work. There were no cups for the water cooler, and the situation was the same the next morning even though I informed the desk clerk the night before.
3 out of 5
Recommended
for Everyone
by A verified traveller from Burlington ON

Fairly basic hotel.

Posted 29-Apr-2015
Pros: The location.
Cons: Chlorine smell and not enough space for breakfast. We skipped it...too crowded.
Location: Lots of businesses and restaurants in the area.
One night. Mix up with giving us wrong room that was already occupied. Room was clean and fine.