View from property

Reviews of Captain's Inn

3 out of 5
Captain's Inn
Abu Tig Marina, El Gouna

Reviews

8.2

Very good

Rating 10 - Excellent. 43 out of 94 reviews" "
Rating 8 - Good. 30 out of 94 reviews" "
Rating 6 - Okay. 13 out of 94 reviews" "
Rating 4 - Poor. 3 out of 94 reviews" "
Rating 2 - Terrible. 5 out of 94 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karine

Stayed 2 nights in Aug 2023

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff! A big Thank you especially to Moeen. He made a huge difference to our stay at Captain’s Inn!
Stayed 4 nights in Apr 2023

10/10 Excellent

Bahey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, IBIS style rooms

2/10 Terrible

Ahmed

Stayed 4 nights in Jul 2022

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home feeling with Gouna vibes
This hotel is perfect If you are looking for another clean and comfort home with wonderful people to look after your satisfaction all the time :)
Stayed 3 nights in Feb 2022
Response from Captain's Inn Team on 18 Feb 2022
Thank you for sharing your feedback with us. We are pleased to hear you enjoyed your stay at our hotel and we hope to have the pleasure of welcoming you back again here soon.

2/10 Terrible

Alison

Stayed 11 nights in Dec 2021

10/10 Excellent

Rasha

Stayed 4 nights in Nov 2021

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Location is awesome in the middle of marina Staff are friendly Service is good My only comment is the breakfast, due to covid no open buffet
Stayed 2 nights in Jul 2021
Response from Captain's Inn Team on 19 Aug 2021
Dear Sir, Thank you very much for taking the time to write your review. we are so happy that you spent a nice vacation among us. We are so delighted to get a positive impression from your side Looking forward to welcoming you soon again at our hotel Best Regards, Hotel Team

10/10 Excellent

Verified traveller

Stayed 6 nights in Jun 2021

4/10 Poor

Verified traveller

Stayed 3 nights in Jul 2020

10/10 Excellent

Waleed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Abo tieg marina in elgouna one of the best places I ever enjoyed with so I will be there back soon because Captain inn is one of the best hotels at elgouna
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its always a good experience captain's in is the best small hotel in Egypt
Stayed 3 nights in Aug 2019
Response from Linda on 22 Aug 2019
Thank you so much, we are delighted to know that you had a good time again and hope to see you soon again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Jul 2019
Response from Linda on 4 Aug 2019
Thank you so much, hope to see you soon again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay.
A pleasant stay.
Stayed 1 night in Jun 2019
Response from John on 10 Jul 2019
Thank you so much, hope to see you next time for a bit longer

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and very comfortable good place And very nice rooms
Stayed 2 nights in Mar 2019
Response from John on 5 Apr 2019
Dear guest, thank you so much for your kind words, it was our pleasure to have you as our guest and we are delighted to know, that you enjoyed your time with us. We hope to see you soon again and remain with sunny greetings Your Captain's Inn Hoteltea,

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very small to accomodate more than 2 people as published
Stayed 2 nights in Dec 2018
Response from Asst. to GM on 18 Feb 2019
Dear guest, thank you for your rating. Our rooms are a good size for 2 persons with all amenities needed however not recommended for 3. Maybe we can offer you 2 rooms next to each other next time or you can try our Marina Suite which has more space. Looking forward seeing you again. Best regards John Gamil

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2018
Response from John on 31 Oct 2018
Thank you for your rating, we are glad you enjoyed your stay with us.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place with reasonable price
I like my stay there very much Specially the beach and the breakfast restaurant virw over the marina Nice place with nice staff
Stayed 1 night in Sep 2018
Response from Gr on 24 Sept 2018
Thank you very much Michael, we were glad welcoming you at Captain's Inn and we are delighted to know, that you enjoyed your stay with us. Hope to see you again soon. Best regards Rafik Ragy

8/10 Good

Marwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach and all restaurants. Awesome marina view
Stayed 2 nights in Aug 2018
Response from John on 23 Aug 2018
Dear Mrs. Marwa, thank you very much for your lovely words. It was our pleasure welcoming you in our hotel and we are delighted to know, that you enjoyed your sty with us. We sincerely hope to see you soon again and remain with sunny greetings John Gamil Asst to Gm

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms are not clean at all, and smells so bad.....
Stayed 1 night in Mar 2018
Response from GR on 12 Apr 2018
Dear Guest, we are very sorry that we could not meet your expectation but we would have been glad if you contact us during your stay to solve the problem of change your room. We hope you will give us another chance. Best regards Your Captain's Inn Hotelteam

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is straight to the point for a short non luxurious stay but the service is awful and the reception guy was not friendly at all and they don't allow free late checkout after 2

10/10 Excellent

alison, sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our second visit
The Captain's Inn is a really nice hotel with polite, helpful and friendly staff. The location is excellent and although they don't have their own pool, you are able to use the beaches at Moods for free which is a real bonus, as almost all of the hotels and beaches charge. We would recommend you ask the staff for advice re. any trips or excursions you want to book as they will find you a better rate than advertised. Our particular thanks to Marko who arranged a half day snorkeling trip for us on our last day and allowed us to keep our room for an extra two hours so that we could shower before catching our cab to the airport.
Response from Hotel Management on 18 Oct 2016
Dear Mrs. Alison, Thank you for having taken your time reviewing our hotel on Expedia.com We are delighted to hear, that you were enjoying your stay a second time and have chosen as a second time for your stay in El Gouna. Especially thanks for praising our staff. We will surely forward the comments. We hope to have the pleasure to welcome you again soon for a third time. Best Regards, Your Hotel Management.

10/10 Excellent

Nagham, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay at the Marine. Wonderful & clean cosy hotel. Very good price. Nice breakfast with lots of varities.Staff are very friendly and helpful. Access to Moods Beach is a great advantage. A 4 minute ride by Toktok to downtown. This's my second time to stay at Captain's Inn and I greatly recommend it.

8/10 Good

moush, Cairo, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location in the marina
Few minutes wdlk to the beach. Central location in the marina

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very noisy hotel
I booked one week at this hotel but i actually stayed one night only. There is a bar at the ground floor that is always playing loud music till 3:00 am in the morning every night. I would never book at this hotel again. The only positive thing was the staff, they are very polite.

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, excellent location. Would recommend
Great location! Friendly staff. Room alittle small but not an issue since you wont be spending that much time in it anyway. Has everything you need! Would go there again

8/10 Good

Mohamed, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great.... Hotel location is the best in Gouna, friendly staff... Breakfast buffet could be improved, but still nice.

8/10 Good

amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Yasser, Cairo - Egypt

Liked: Cleanliness
Disliked: Room comfort
Very noisy hotel
the stuff is very kind and helpful, but all the rooms over the marina side are always noisy from 4pm till 2am.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Really nice hotel will go again
Location and view stuff , clean feel comfortable Recommend to visit that hotel Very good price
Response from GM on 25 Aug 2015
Dear guest, Thank you very much for your comment, we are glad you enjoyed your time with us and would like to thank you for your recommendation. We hope we will have the pleasure of seeing you again in the future as well and sending you Best regards Captain's Inn Hotelmanagement

10/10 Excellent

shaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location in the middle of gouna with a nice
I loved the view and the location access on the beaches although its not moods anymore but its nice
Response from GM on 17 Aug 2015
Dear guest, thank you very much for your review. It was our pleasure to welcome you in our hotel and we are delighted to know that you enjoyed your time with us. We are looking forward to welcome you very soon again and sending you Best regards Hotel Management

6/10 Okay

Mohamed, Egypt

Liked: Staff & service, room comfort
Perfect for young people and couples
:)
Response from JP on 17 Oct 2015
Thank you Mr. Mohamed, we were glad to welcome you at Captain's Inn and hope to see you soon again. Best regards Hotelmanager

10/10 Excellent

sue, cairo , egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and very good location
I have enjoyed my stay in captin inn hotel , very friendly staff , clean , with excellent location. And also have a nice breakfast . I would strongly recommend to my friends .
Response from GM on 17 Aug 2015
Dear Sue, thank you very much for your kind words, it was our pleasure to welcome you in our hotel and we are delighted to know that you had a great time with us. Thank you for your recommendations and we hope, we will see you soon again Best regards Hotelmanagement

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very charming little cozy hotel,
amazing hotel,select marina view room, i stayed in many hotels in gouna >this was the best...very classy and cosy and cute hotel...i really like it

6/10 Okay

SABET, CANADA

Liked: Cleanliness, room comfort
Disliked: Staff & service
average
Nice location, nice management, Extremely terrible customer handling at the reception area, Very poor staff English language

6/10 Okay

Valentina, Florida, USA

Very close to excellent beach
It was positive experience. Very good loocation, good food , nice breakfast buffet

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
The rooms are too small the bathrooms smelt bad and was too too small.

10/10 Excellent

Raechel, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 3 star hotel overlooking marina.
Stayed in one of the suites as had 2 children with us. The room was clean and had everything we required (travel cot, fridge, air con etc) we normally stay in 5 star resort hotels and we found the staff, room and restaurant to be on a par. Very close to the beach and access to a close by hotels pool. staff were wonderfully helpful and friendly. Good breakfast , lunch and dinner. Wdins thoroughly recommend.

8/10 Good

May, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
The location of the hotel is amazing. I would definitely love to go again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
The staff was rude, and the bed sheets and towels
The staff was so rude, and the bed sheets and towels smelled really bad,

10/10 Excellent

Ingy, Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Perfect

8/10 Good

Roofi

Liked: Cleanliness, staff & service, room comfort
Great location and view
Captain's inn rooms is the only hotel that has great view to the Marina...u open your eyes to the marina view. I booked a standard court yard view room but when we checked it the staff upgraded us to a Marina view room which is marvelous. I have a baby & we were staying for one night only so they gave us a bigger room. so nice of them to do that... you have access to Moods beach and Ali pasha hotel swimming pool. Breakfast was good...basic but about everything you would need. Thank you captains inn staff for making our stay pleasant.

8/10 Good

Jim, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, cheap with friendly staff
Good clean hotel. Friendly staff and clean nice rooms. Sure it´s not Møvenpick or Sheraton (stayed at both) and the breakfast buffe is not as big but for the money I really dont think you can beat it. I will definitely stay there again (in fact I already made the booking).

4/10 Poor

Alaa Mohamad, Cairo, Egypt

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good Choice
Will never try it again, Location is great but seems like there is better choices in Marina than this hotel. service is bad, the room is barely clean, it is more a student's dorm than a hotel !

10/10 Excellent

Maureen Smart, Glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A surprise weekend in El Gouna
Great hotel, overlooking the marina. Lovely breakfast and a great meal at night. We were well looked after by the staff and special mention to the chef for our evening meal.. The steaks and prawns were cooked to perfection. Cant recommend the hotel high enough. Maureen and Tommy

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Cheap hotel
Sleeping only purpose, didn't use hotel facilities. breakfast is ok

8/10 Good

mina, florida

Liked: Staff & service, room comfort
captain inn marina el gouna
lovely hotel in the middle of marina, lots and lots of restaurants and shops very close to the beach, hotel has helpful staff and food is ok too.