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Eaton Smart, Hong Kong

380 Nathan Road Jordan Kowloon, Hong Kong

High-rise along Kowloon’s Golden Mile

Near shops, markets
Situated along Nathan Road, known as the Golden Mile for its shopping, Eaton Smart, Hong Kong is located within 1 km of open-air markets selling local handicrafts, shoes, clothes, and electronics. Show more
All-day dining
Dining options include buffet spreads of international and Southeast Asian cuisine, served throughout most of the day; guests can work off the calories in a rooftop fitness center and Roman-style pool.
High-speed Internet
High-speed Internet access (surcharge) is standard in all 465 guestrooms, which are outfitted with dark wood furnishings and equipped with bedside control panels and TVs with 25 satellite channels. Hide

GUEST REVIEWS

4.2out of 5

Expedia Guest Rating

91%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 27/06/2013. The check-out date cannot be after 27/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • There are no room charges for children 11 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
Policies
  • Pets not allowed
  • Check-out time is Noon
  • Check-in time starts at 3 PM
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Fee for in-room high-speed Internet (wired): HKD 130 (for 24 hours, rates may vary)
    • Rollaway bed fee: HKD 400 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Awards and Affiliations

A Green / Sustainable Property - Third Party Certified

This property participates in EarthCheck Silver Certified, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.

Property Amenities

  • Swimming pool - outdoor
  • Concierge desk
  • Complimentary newspapers in lobby
  • Fitness facilities
  • Restaurant(s) in hotel
  • Bar/lounge
  • Coffee shop or café
  • Room service (24 hours)
  • Limo or Town Car service available
  • Banquet facilities
  • Business center
  • Event catering
  • Ballroom(s)
  • Audio-visual equipment
  • Secretarial services
  • Business services
  • Total number of rooms - 465
  • Porter/bellhop
  • Security guard
  • Multilingual staff
  • 24-hour front desk
  • Medical assistance available
  • Currency exchange
  • Translation services
  • Tour assistance
  • Laundry facilities
  • Dry cleaning/laundry service
  • Shoe shine
  • Air-conditioned public areas
  • Number of floors - 21
  • Elevator/lift
  • Valet parking (surcharge)
  • Breakfast available (surcharge)
  • Supervised child care/activities
  • Wedding services
  • Gift shops or newsstand
  • Tours/ticket assistance
  • Wired (high-speed) Internet access - surcharge
  • Internet point
  • One meeting/conference room
  • Rooftop terrace
  • Luggage storage
  • Express check-in
  • Shopping on site
  • Babysitting or child care
  • Garden
  • Number of restaurants - 3
  • Airport transportation (surcharge)
  • Health club

Rooms

Eaton Smart, Hong Kong's 465 guestrooms are spread over 21 floors; all provide city views. Decorated mostly in white, they offer bedside electronic panels controlling lighting, radios, and alarm clocks. Accommodations offer wired Internet access (surcharge), TVs with 25 satellite channels and pay movies, phones with voice mail and wake-up calls, safes, coffee/tea makers, minibars, and complimentary bottled water. Rollaway beds are available for a fee.

Eaton Smart, Hong Kong, Kowloon,  Hong Kong, Rooms Guest Room

Room Amenities

  • Cable/satellite television channels
  • Premium television channel(s)
  • Hypo-allergenic bedding available
  • Air conditioning
  • Climate control
  • Voice mail
  • Phone
  • Minibar
  • Coffee/tea maker
  • Complimentary bottled water
  • Wake-up calls
  • Daily housekeeping
  • Hair dryer
  • Handheld showerhead
  • Slippers
  • In-room childcare (surcharge)
  • Electronic/magnetic keys
  • Iron/ironing board (on request)
  • Clock radio
  • In-room safe
  • Cribs (infant beds) available
  • Desk
  • Wired high-speed Internet access (surcharge)
  • City view

Dining

Yagura - A hotspot in Kowloon for relaxed Japanese dining. Offers sushi and izakaya-style dishes designed to be shared.

Yat Tung Heen - Guests can enjoy Cantonese cuisine at this award-wining restaurant. Featuring an extensive menu including Dim Sum, Double Boiled Soup, fresh seafood, and seasonal specialties.

Metro Buffet & Grill - Interactive dining experience with show kitchen. Modern design featuring a stainless-steel and marble buffet and grill counters. Local and international fare served for breakfast, lunch, and dinner. Supper buffet with an extensive a la carte menu and wine list.

Metro Lounge - Relaxed environment for breakfast meetings, light lunches, afternoon teas, or dinners. Guests can enjoy loose leafed teas and herbal tisanes, along with draft beers, classic cocktails and boutique wines.

T Bar - The vibrant social hub of the hotel. Offering tea, coffee, beers, wines, cocktails, and innovative bar snacks.

T Garden - An ideal garden oasis offering ice cold local and imported beers, seasonal crisp rose, white and red wines. Thirst quenching mojitos, watermelon smashes and a selection of platters.

Main St Cafe - Freshly brewed coffee from the finest coffee beans. Breakfast, lunch, and dinner combos available. Discount offered to guests who present key card.

Room service is available 24 hours a day.

Recreation

  • Swimming on site

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Eaton Smart, Hong Kong

4.2
out of 5
avg. guest rating
Hotel service:
4.3
Hotel condition:
4.3
Room cleanliness:
4.4
Room comfort:
4.0
Location:
4.5
Neighbourhood:
4.2
92%

of guests recommend

out of 246 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

A Traveller from Montreal
4.0
out of 5
Recommends this hotel
Posted 13 Dec 2011

“Hong Kong Stay”

Good location in Kowloon Area

A Traveller from China, guangzhou
2.0
out of 5
Does not recommend this hotel
Posted 6 Dec 2011

“very long time to wait for check in”

The room is very small but is ok for stay. the only thing i am not happy is have to wait for too long time to check in the room. and the security guy in front of the check in counter is not nice.

A Traveller from Houston, TX
3.0
out of 5
Recommends this hotel
Posted 5 Dec 2011

“ok to stay if the price is right”

The location is very convenience, the overall quality of the hotel is pretty good. Except pay attention to the wireless bill, they have a wireless router in the room but it is not free, I saw people complaints about the charge at the counter. Also if you are a non-smoker, you must must request for a non-smoking room, in my case reserved a non-smoking room, but at the first night because they overbooked the hotel, they put me in a smoking room even thought they said the previous couple stays didn't smoke in the room, it smell so bad and I was so regret that I actually had to keep calling the front desk to change the room, wasted me couple hours to get it straight. the room itself is clean but also small, and the price is not cheap, I guess all the hong kong hotels are like that unless it is outside the city. To get there you can ask the hotel to arrange the shuttle bus for HK$130 per single trip per person which is reasonable especially if you have lots of luggage.

A Traveller from Philippines
2.0
out of 5
Does not recommend this hotel
Posted 22 Nov 2011

““My not so Smart choice...””

Pros: Clean rooms, tasteful modern design. Very accessible with the Airport Express bus pick up point right outside the curb and the Jordan and Yau Ma Tei MTR stations just 5 minutes walk away. Shopping and dining areas all around. Competent and helpful staff. Cons: Although HK hotels have small rooms, I wasn't expecting the Eaton Smart's room size to be that significantly smaller compared to the rooms of the hotel right next door where I stayed in before which had far larger rooms. The wardrobe closet can be described as a cubbyhole, in which I couldn't even hang all my clothes in. Same goes for the cubicle sized bathroom. There was also no complimentary breakfast and internet access offered.

Peter C from London
4.0
out of 5
Recommends this hotel
Posted 16 Nov 2011

“Great Hotel”

Would definitely recommend this hotel as it was clean, conveniently located (2 mins to jordan Station) and full of shops on Nathan Road. The service was excellent and all the staff in the lobby spoke English. The airport is only 25 mins by taxi and costs about HKG $250. This is more cost effective if you have at least 2 people in your group rather than take the airport express where you have to change at Kowloon or Central stations to take a taxi or the MRT.

Area recommendations
Jordan Station is 2 mins walk from the hotel. Nathan Road shopping area as it is full of shops. Temple Street market for all the gifts to take home. All the little restaurants in the side streets of Nathan Road for a culinary feast which will not dent your wallet!!!
Must see
Ngong Ping 360 cable car ride. Located near Disneyland/airport, it is a tourist attraction with a large buddha on the mountain. The cable car ride up the mountain is about 20 mins with spectacular views of the surrounding location and airport. Ngong Ping village is at the top of the mountain with loads of restaurants and souvenir shops. Daytrip to Macau. Time permitting, take a daytrip to Macau. Book a day tour via the hotel concierge. It is a full day with loads ot see and do including visits to the spectacular casino resorts like "The Venetian".
Anna D from Melbourne, Australia
5.0
out of 5
Recommends this hotel
Posted 15 Nov 2011

“Eaton Smart - definite stay again & again!”

Loved our stay at Eaton Smart - very impressed with the vertical green garden! Will definitely book again with the Eaton Smart Hotels. Thanks for the upgrade.

Area recommendations
Natan Road & the DFO shopping on Canton Street ! is a must! great buys
A Traveller from London
5.0
out of 5
Recommends this hotel
Posted 14 Nov 2011

“Excellent Location”

Stayed on 2 separate occasions at the Eaton Smart Hotel - first night we were in a corner room on the 18th floor which was excellent. The 2nd week when we came back from our trip we were in a 'normal' room on the 9th floor. The location of the hotel is excellent. 5 minutes walk from Jordan MTR. 20 minute walk from Star Ferry and across the road from Temple Street Market. Would recommend and would stay there again.

Area recommendations
Temple Street Market for bargains. Star Ferry for the views Trip to the Peak for the views.
A Traveller from London, UK
5.0
out of 5
Recommends this hotel
Posted 14 Nov 2011

“HK Trip”

Back to HK for annual business trip. Hotel as good as ever, and makes the stay relaxing

Area recommendations
Tsim Sha Tsui, as there is lots to see, and diverse culture for shopping, restaurants and sightseeing
Must see
Star Ferry, and trip to Peak, especiall if weather is sunny.
A Traveller from Orihuela Costa, Spain.
5.0
out of 5
Recommends this hotel
Posted 13 Nov 2011

“One of the very best.”

Hotel in an excelant position for all your sightseeing and shopping. Eating out was a very pleasant experience, both in the hotel ( excelent value for money) and locally. Welcoming staff within the hotel, all eager to help.

Area recommendations
Kaloon, is definately the best place to stay.
A Traveller from Seattle, WA
4.0
out of 5
Recommends this hotel
Posted 8 Nov 2011

“Convenient location”

The hotel room was very small but adequate. The room had a shower but no bath tub. The service was excellent at the reception, breakfast and concierge. The hotel was at a good location for us.

Eaton Smart, Hong Kong

380 Nathan Road Jordan Kowloon, Hong Kong

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Nearby Points of Interest

  • Jade Market - 0.2 km / 0.1 mi
  • Temple Street Night Market - 0.2 km / 0.1 mi
  • Queen Elizabeth Hospital - 0.4 km / 0.2 mi
  • Miramar Shopping Centre - 0.8 km / 0.5 mi
  • Tung Wah Museum - 0.8 km / 0.5 mi
  • Hong Kong Polytechnic University - 0.9 km / 0.5 mi
  • Kowloon Park - 0.9 km / 0.5 mi
  • Hong Kong Science Museum - 0.9 km / 0.6 mi
  • Hong Kong Museum of History - 0.9 km / 0.6 mi
  • Hong Kong Heritage Discovery Centre - 0.9 km / 0.6 mi
  • Kowloon Mosque and Islamic Centre - 1 km / 0.6 mi
  • Elements Shopping Mall - 1 km / 0.6 mi
  • K11 Shopping Mall - 1.2 km / 0.7 mi
  • Ladies' - 1.2 km / 0.7 mi
  • Nathan Road - 1.2 km / 0.8 mi

Location Highlights

  • Metro station nearby
  • In city center

The preferred airport for Eaton Smart, Hong Kong is Hong Kong (HKG-Hong Kong Intl.) - 24.2 km / 15 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Hong Kong, Hong Kong (HKG-Hong Kong Intl.)

Area:

Jordan, Hong Kong: Jordan offers a taste of authentic, working-class life. A multicultural flavor pervades, with many ethnicities calling this district home. Discover an eclectic mix of restaurants, markets, shops, offices, apartments, and hotels. Densely populated, Jordan’s foot and motor traffic is generally busy. Don’t miss Temple Street Night Market and 14-hectare Kowloon Park.

Eaton Smart, Hong Kong

380 Nathan Road Jordan Kowloon, Hong Kong

Most recent booking for this hotel: less than 29 minutes ago.
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