Ratings based on 28 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Nice hotel, but not 5 star

Posted 19-Oct-2014
Pros: The hotel position was good. The 'quiet pool' was great. The food was good.
Cons: 'Sea view' rooms should have a sea view without standing on tip-toe. No children should be allowed at the late evening supper sitting. Wi-fi was poor.
Location: Visit Malia Palace archaeological site- it is better than Knossos.
We enjoyed our stay, but were unhappy when our 'sea view' room for which we had paid extra, had a view of the beach restaurant. The inside of the room was clearly visible from the bar balcony, so we had to exist behind closed curtains, which was very disappointing. We expected better wi-fi from a 'five star' hotel, especially as 'free wi-fi' was one of their advertised benefits. The food was good at both breakfast and supper. Tea and coffee making facilities in the room would have been good.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom München

Kurzreise

Posted 16-Sep-2014
Pros: Die Lage direkt am Strand, die Architektur, das sehr freundliche Personal, die Zimmerausstattung
Location: unmittelbar am Hoteleingang befindet sich eine Einkaufsstraße mit diversen Shops und Supermärkten. In ca. 20 Minuten erreicht man Mahlia.
Wunderbarer Kurzurlaub in einem tollen Hotel mit Privatstrand und gepflegter Anlage. Wir haben auf unsere gebuchten Standardzimmer ein upgrade erhalten und konnten somit zwei renovierte, großzügige Zimmer in unmittelbarer Strandnähe genießen.
5 out of 5
Recommended
for Families
by A verified traveller

Hôtel très accueillant, staff très, très aimable

Posted 25-Aug-2014
Cons: S'il y a un point à améliorer ce serait la carte du restaurant du midi. C'est un peu répétitif. Je n'opterais plus pour la pension complète.
Super hôtel pour famille, plage très sympa (surtout si on compare avec les autres hôtels et leur plage dans cette ville). J'étais impressionné par la propreté de l'hôtel.
3 out of 5
Recommended
for Families
by Agostinofrom Lodi

2 stelle di troppo

Posted 20-Aug-2014 on Hotels.com
L'hotel dichiara 5 stelle, ma i servizi e i comfort offerti sono al massimo di un 3 stelle. Per avere un succo d'arancia a colazione è necessario pagare un sovrapprezzo! L'unica cosa veramente bella è la spiaggia.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent location and close to the beach.

Posted 18-Aug-2014
Pros: Airconditioning in room was great. Nice swimming pools, close to the private beach.
Cons: More staff at breakfast time to clear tables.
Great stay, great weather and lovely breakfasts. Spacious rooms and nice showers in bath. Wifi not great all over the hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Roma

bellissimo albergo sul mare

Posted 16-Aug-2014
Pros: varieta' di divertimenti, personale, cibo, comfort generale.
Location: la posizione è buona per raggiungere le spiagge del lato est dell'isola, per quelle del lato ovest sono necessarie 2-3 ore di macchina.
L'albergo e' molto confortevole, ricco di divertimenti e di strutture di tutti i tipi, spiaggia privata, mangiare eccellente. Il personale e' sempre gentile e disponibile e parla inglese in maniera molto soddisfacente. Ideale per famiglie con bambini ma ottimo anche per coppie di adulti.
4 out of 5
Recommended
for Everyone
by A verified traveller

Alberg molto bello

Posted 29-Jul-2014
Albergo in generale molto bello, purtroppo la camera standard mi sembra un po piccola per un 5 stelle, specialmente il bagno. Vista e posizione invece sono piacevoli. Il personale è molto gentile e disponibile. Il cibo è buono anche se per chi ha la pensione completa forse il fatto che sia tutto a buffe diventa ripetitivo e stressante.
3 out of 5
by A verified traveller

Great place, ok service

Posted 21-Jul-2014
The place, the beach, the sky, the sea are all great. Rooms are good, views are excellent. Most guests are Germans or Russians, coexisting quite peacefully, a lot of children, an overall enjoyable crowd whether you are a people's person or prefer to keep to yourself like I do. Driving to/from airport is easy, roughly 40 minutes. Nice entertainment options on the beach like parasol flying, water bikes. Small stuff: - No WiFi in the rooms. WiFi in the reception area is a local home connection, so when tons of people checking emails in the evening, it does not work well. - Beach towels 10am-11am only? Only one towel per person, btw. - In room towels are not changed daily. For God sake, it's a hot beach place, towels are used a lot. - No fiber-rich vegetables for the breakfast. No greens, no broccoli. - No coffeemakers in the rooms. If you need a hot tea or coffee, the only way to get one is to go to the bar, wait until they'll notice you, wait until they'll take order, wait until they'll bring it. All three steps are very slow. If you need two cups, repeat. That's especially unfortunate if you've got cold by swimming too much or using air conditioning in the night. - Free parking is somewhat limited. They have extra parking options, but they could not articulate that clearly in English. - Staff is overall friendly, functional, but not over-helpful. Bottom line: you pay premium for the place/location. The service... 3-star hotels in US are better.
5 out of 5
Recommended
for Families
by A verified traveller

Utmärkt hotell med hög standard, Bra boende.

Posted 12-Jul-2014
Uppväxt område med härlig trädgårdskänsla. Fina våningar. Lugnt.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Jeff

Nice Resort Style Hotel

Posted 04-Jul-2014 on Hotels.com
The hotel was very nice but lacked some amenities you would expect in a 5 - star resort such as in-room internet.