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This is a horrible motel, not clean, roaches, for the amount they charge you can get so much better. I only stay here when my gf wants to meet and its too late to get a decent room anywhere else.
Verified traveller
Stayed 1 night in Oct 2020
4/10 Poor
Verified traveller
28 Sept 2020
Verified traveller
Stayed 1 night in Sep 2020
Response from Nancy Y. on 5 Oct 2020
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.
Nancy Y.
#Team6
4/10 Poor
Verified traveller
21 Sept 2020
Verified traveller
Stayed 2 nights in Sep 2020
Response from Nancy Y. on 5 Oct 2020
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.
Nancy Y.
#Team6
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.
Nancy Y.
#Team6
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.
Nancy Y.
#Team6
Room had a few gnats and roaches in the bathroom.., will not be going back as well bad parking
Delano
Stayed 1 night in Sep 2020
Response from Brand Experience Team on 21 Sept 2020
Hi Delano,
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.
Lilith
#Team6
Overbooked they let me know when i got there and still no refund.
Verified traveller
Stayed 1 night in Sep 2020
Response from Brand Experience Team on 21 Sept 2020
Thank you for sharing your review. we would like to apologize for the inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. We would like to discuss your experience with you further, and ask that you reach out to our Guest Relations Team by using the Contact Us feature on the Motel 6 website.
Lilith
#Team6
Response from Brand Experience Team on 21 Sept 2020
On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.
Lilith
#Team6
Cockroaches
Room so small that the tv does not fit in front of bed so its on the side of the bed. 2 towels total and they charge over $100 a night.
christopher
Stayed 1 night in Jun 2020
Response from Brand Experience Team on 21 Sept 2020
Hi Christopher,
We are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.
Lilith
#Team6
8/10 Good
Verified traveller
5 Jun 2020
Verified traveller
Stayed 1 night in May 2020
Response from Brand Experience Team on 19 Jun 2020
Greetings Traveler,
Thank you for rating your stay.
We appreciate your business and look forward to improving your experience with us. Please visit again.
Unpleasing for the price however the location is ok. However if you need a place to stay and can’t afford anything else this will work to rest your head.
Ingra
Stayed 1 night in Dec 2019
Response from Nancy on 11 May 2020
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.
Nancy Y.
#Team6
What i didn't like is the fact i had to go to office to get face towels one day. Overall everything else was fine including the staff.
Verified traveller
Stayed 3 nights in Jan 2020
Response from Brand Experience Team on 11 Feb 2020
Hi Traveler,
Thank you for taking time to share your review with us. We love hearing from our guests and are happy to hear you enjoyed your stay. We hope to see you again soon.
Safe Travels.
It’s next to highway 101 and too noisy to sleep. I would never stay here again.
zxm
Stayed 4 nights in Jan 2020
Response from Brand Experience Team on 11 Feb 2020
Hi ZXM,
Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.
8/10 Good
David
Business traveller
14 Jan 2020
Disliked: Room comfort
The bed is spongy and needs replacing ASAP.
David
Stayed 1 night in Jan 2020
Response from Brand Experience Team on 11 Feb 2020
Hi David,
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.
6/10 Okay
Verified traveller
13 Jan 2020
Liked: Staff & service
Verified traveller
Stayed 7 nights in Jan 2020
2/10 Terrible
Verified traveller
Business traveller
12 Jan 2020
Disliked: Cleanliness
Liked that is was close to airport, didnt like it was next to noisy freeway and behind gas station
Verified traveller
Stayed 2 nights in Jan 2020
Response from Brand Experience Team on 11 Feb 2020
Hi Traveler,
We are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.
Response from Brand Experience Team on 11 Feb 2020
Hi Donn,
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!
The manager (lady) was real rude. Accused me of things
Verified traveller
Stayed 1 night in Jan 2020
Response from Brand Experience Team on 11 Feb 2020
Hi Traveler,
We are disappointed to learn that we fell short of your expectations. We take reports of poor customer service very seriously. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.
My stay at Motel 6 in Harbor City was not that great as previous times I stayed their. It was a cold night and the heater did not work. It only blew cold air all night. And if that wasn't enough, the toilet maid this weired noise every time we flushed. So not a good stay this time.
Verified traveller
Stayed 1 night in Dec 2019
Response from Brand Experience Team on 11 Feb 2020
Hi Traveler,
Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.
Response from Brand Experience Team on 11 Feb 2020
Hi Traveler,
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!