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Reviews of Re Cove Hakone

3.5 out of 5
Re Cove Hakone
934-25 Sengokuhara, Hakone, Kanagawa

Reviews

8.2

Very good

Rating 10 - Excellent. 58 out of 143 reviews" "
Rating 8 - Good. 55 out of 143 reviews" "
Rating 6 - Okay. 17 out of 143 reviews" "
Rating 4 - Poor. 10 out of 143 reviews" "
Rating 2 - Terrible. 3 out of 143 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Apriani

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine.
Stayed 3 nights in Apr 2024

10/10 Excellent

Li

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suit for 3 persons was huge. Extra toilet and bathroom was an unexpected luxury. The onsen facilities were very good. We will consider visiting again when we visit Hakone again
Stayed 2 nights in Apr 2024

6/10 Okay

Akemi

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We stayed in the South Bldg. and we had to walk back and forth between the South and North Bldgs. It was hard for my mother who was on the wheelchair. The room was old and did not look like the website. Though the hot spring was excellent, and the meals were awesome.
Stayed 1 night in Dec 2023

2/10 Terrible

Venus

Travelled with family
Liked: Amenities
The airconditioner is not cold. There is a bad sewage smell coming from the toilet.
Stayed 2 nights in Nov 2023

4/10 Poor

EFREN

Liked: Staff & service
Disliked: Property conditions & facilities
Room smelled like it was an old smoking room.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and locy good
Stayed 1 night in Oct 2023

4/10 Poor

Claire

Travelled with family
Liked: Cleanliness
Disliked: Amenities
This hotel appears to boast many amenities and has a very nice, modern lobby. However, it's all for show. The rooms themselves are old. Our room was too warm and the thermostat didn't work. Also our room was supposed to be for 3 adults yet there were only 3 plugs available in the entire room (i.e. you can only plug in a total of 3 devices at a time). It was also strange that they could only provide us with one key, again for a room with 3 adults. Furthermore, all extra amenities in the hotel come with a charge, even table tennis!!! The only included activity is the public bath, except for most of the massage machines there which also come with a fee. Overall the stay was still passable since the room was clean and staff were courteous.
Stayed 2 nights in Oct 2023

8/10 Good

Suzanne m w

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Nicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was expensive but we found great local restaurants within walking distance. Nice and close location to cable cars and pirate ship.

8/10 Good

Chikako

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Western-Japanese room was very spacious for a family of 5. Bathroom in the room was ok. The big spa (onsen) was great! Breakfast (buffet style) was nice also.
Stayed 1 night in Jul 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Wong Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

King Wing

Travelled with family
Liked: Cleanliness, staff & service
Great hospitality. Room a bit old.
Stayed 1 night in Jun 2023

4/10 Poor

sojeong

Stayed 1 night in Jun 2023

6/10 Okay

Saagar Singh

Travelled with partner
Liked: Cleanliness, staff & service
...
Stayed 1 night in Mar 2023

6/10 Okay

Alexey, Irkutsk

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
no nex time
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, great food and hot spring bath. Large room with good facilities - close to tourist attractions
Stayed 2 nights in Sep 2019

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

DMTP, Quezon City, ph

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with good amenities, helpful staff. Good vacation place for families.
Stayed 3 nights in Apr 2019

8/10 Good

mika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Yuuko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事がまずどこよりも最高に良いブュッフェ。 和洋室の部屋の広さが広々してて良い。 ただ、エレベーターの移動が慣れないと分かりづらい。不慣れな見習いのようなスタッフが分からないなら返答せず上司に聞きに行けばいいのに、悩んだ様子で勝手に聞いたものをないと答えたのに、支配人らしきベテランな人が来たらあるとすんなり… 何だかボーっとしていて頼りがない感じに見えた。ホテルの顔的存在なのに。 ホテルは最高なのに。
Stayed 2 nights in Apr 2024

10/10 Excellent

TAKAYUKI

Stayed 1 night in Apr 2024

8/10 Good

Yuri

Liked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

Su Young

Stayed 1 night in Sep 2023

10/10 Excellent

Fumitsugu, YOKOHAMASHI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗に掃除され、食事も美味しかったです。
Stayed 1 night in Jan 2024

8/10 Good

KAZUMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

masako

Liked: Cleanliness, staff & service, property conditions & facilities
設備の古さはところところみられますが、全体として満足です。 ありがとうございました。
Stayed 1 night in Dec 2023

6/10 Okay

Junko, Setagaya-ku

Travelled with family
Liked: Cleanliness
安かったので期待はそんなにしていなかったけれど和洋室はお部屋が広くてよかったです。ブュッフェ式の食事は夕食、朝食ともに外で食べたほうごよかったと家族で思いました。 お風呂場の椅子などもう少しいいものにした方が、レトロな雰囲気でも使いやすく楽しめると思います。
Stayed 1 night in Dec 2023

10/10 Excellent

Hideaki, SAITAMA-shi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

YOSHIKO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
天ちゃん
部屋は思ったより広くて清潔で過ごしやすかった❗ また来たいです。
Stayed 1 night in Dec 2023

4/10 Poor

Ikeda

Travelled with family, Travelled with partner
料理がショボい
Stayed 1 night in Nov 2023

8/10 Good

YUKARI

Stayed 1 night in Nov 2023

8/10 Good

AKIKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

YOSHINORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
快適でした。
Stayed 1 night in Oct 2023

10/10 Excellent

Mamoru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Hironori

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Hiroaki

Stayed 1 night in Sep 2023

8/10 Good

??

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料理とお風呂が最高だった。
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

noriko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉がぬるめで肌もしっとりしてとても良かったです。お風呂も掃除が行き届いており気持ちよかったです。 朝食バイキングを利用しましたが、種類も量も丁度良く、清潔感もあり、スタッフの方もとても親切でした。また利用したいです。
Stayed 1 night in Aug 2023

8/10 Good

???

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

yukio

Liked: Cleanliness, staff & service, property conditions & facilities
従業員さんの対応がすばらしく、楽しい一泊でした。
Stayed 1 night in Jul 2023

8/10 Good

Satoshi

Stayed 1 night in Jul 2023

10/10 Excellent

Shingo

Stayed 1 night in Jul 2023

10/10 Excellent

kento

Stayed 1 night in Jul 2023

4/10 Poor

HUIMIN

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
良くない、古い。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
三泊四日の滞在。食事が全て美味しく、メニューが豊富。温泉の質が素晴らしい。館内は清潔でよく管理されている。スタッフは親切で、仕事も正確で早い。とてもいい時間を過ごせた。また利用したい。
Stayed 3 nights in Jul 2023