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Reviews of HiTide Hostel

2 out of 5
HiTide Hostel
Paseo las Canteras 57, Las Palmas de Gran Canaria, Las Palmas

Reviews

8.0

Very good

Rating 10 - Excellent. 10 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 3 out of 18 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Henderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people here are so nice. Its a hostel so small inconveniences are to be expected. Location and price cannot be beat
Stayed 7 nights in Jan 2024

10/10 Excellent

Robert, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Nice people
Stayed 2 nights in Jan 2024

10/10 Excellent

Nea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno
Megahyvä meininki, varsinki sen jälkee ku Eric tuli mestoille ✨️✨️
Stayed 6 nights in Nov 2023

10/10 Excellent

Nea

Liked: Cleanliness, property conditions & facilities, room comfort
Bueno
Tosi hyvä kokemus, olin ensin 2 viikkoa, jatkiin sitten vielä viikolla ja vielä yhdellä 😀 Aallon kohina on ihana ja siihen nukahtaa välittömästi kun ikkunat on öisin raollaan. Vapaaehtoiset pyörittävät hostelia ja saattavat olla ensimmäistä kertaa saarella, joten paikallisilta saa infoa esim ravintoloissa, jos jotakin tarvitsee tietää.
Stayed 14 nights in Nov 2023

2/10 Terrible

Brahim salem

Disliked: Cleanliness, staff & service, property conditions & facilities
J'ai déjà fait un réservation j'ai présenté devant la porte j'ai sonné Pas réponse j'ai téléphoné aussi Pas réponse dans la nuit pas remboursement rien de tout 😡😡
Stayed 1 night in Jul 2023
Response from Roch on 8 Jul 2023
Hello, we are very sorry but it's written that it's till 22.00 reception. After that you can contact us before the arrival to arrange night check in. It's written clearly in the info you get after the booking. We are very sorry but it wasn't our foult. Warm regards

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chinches/ bedbugs
Llegamos a HiTide por nuestra reserva vacacional el día 28 de junio, la cual ya estaba pagada de forma online, y nos quisieron volver a cobrar porque no tenían ningún tipo de organización ni de conocimiento de dicha reserva. La chica de recepción no hablaba español, y con cada problema nos dejaba a la espera para preguntar al manager, Max, el cual no nos facilitó su número. Ya de inicio nos pareció que había falta de limpieza, nos dieron una habitación diferente a la que habíamos reservado. A la noche, cuando nos disponíamos a dormir, nos empezó a picar todo, encendimos la luz y teníamos una plaga de bichos (creemos que chinches) en el cabecero de la cama. Eran cerca de las 2am, nos facilitaron otra habitación en la planta de abajo y también tenía los mismos bichos. Terminamos “no durmiendo” en medio de un pasillo hasta la hora de poder ir a lavar la ropa, perdiendo así nuestra excursión planificada de vacaciones.
Stayed 2 nights in Jun 2023
Response from Roch on 6 Jul 2023
Buenos dias, gracias por su resena. Vamos a investigar la situacion y actuaremos con toda seriedad. Ya hemos pasado la inspecion de los bichos que nos comentaron eran los bichos de madera. Todas las camas hemos fumigado y cerrado para varios dias para evitar mas problemas. Lo sentimos mucho las problemas.

8/10 Good

Hannu Tapio

Stayed 1 night in Feb 2022

8/10 Good

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle expérience
Staffs sympa et serviable. Hostel super bien placé.
Stayed 2 nights in Jan 2022

10/10 Excellent

Albeni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AGRADABLE Y CERCA DE LA PLAYA
Fue muy buena la experiencia de hospedarme en este albergue, por el ambiente, gente muy amable, instalaciones muy limpias y lo mejor de todo muy silencioso. Esta enfrente de la playa y tiene una terraza fantástica!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mariliisa, Oulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel!
We spent one night at HiTide,but could have spent there even more time,like a week or two. For a hostel,HiTide is really worth the money. It's new,clean, room was nice, the look of the hostel is fresh and has a lot of nice little details. Hostel was really clean and tidy,which is really important to me. The location is good,especially for those who want to be close to the beach. You just have to walk out of the door and you are in the beach. It's also easy to get to other places in Las Palmas,either by bus or by foot. For example,biggest shopping center,Las Arenas is really close,as El corte Ingles too. And there's a lot of bars and restaurants nearby. We found HiTide as a really good hostel,it is really forth the money. And the staff was also really nice and helpful. One small minus was that the internet didn't work at our room (downstairs),in upper floors it worked fine. But if you are going to Las Palmas,and want to go to a hostel,just go to HiTide,you will love it! :)

10/10 Excellent

Liv Helen, NORWAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Great staff, clean rooms at all times! Wonderful location-almost on the beach Las Canteras!

8/10 Good

Solange Ijang, oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel in ideal location
Great hostel in ideal location in Las Palmas, (and a "vista" to match it, simply a gourgeous view from balcony). If travelling on a budget to Las Palmas this is the place to stay.