Outdoor pool, pool umbrellas, pool loungers

Reviews of Bungalows Vistaflor

3 out of 5
Bungalows Vistaflor
Avda. Touroperador Neckermann, San Bartolome de Tirajana, Canary Islands

Reviews

8.2

Very good

Rating 10 - Excellent. 39 out of 142 reviews" "
Rating 8 - Good. 80 out of 142 reviews" "
Rating 6 - Okay. 14 out of 142 reviews" "
Rating 4 - Poor. 8 out of 142 reviews" "
Rating 2 - Terrible. 1 out of 142 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Great stay
Great stay. Attractive buildings. Well connected to public transport.
Stayed 4 nights in Feb 2024
Response from Management team on 12 Feb 2024
Dear Paul,Thank you for your excellent evaluation that makes us very happy to know that you enjoyed your stay.Looking forward to welcome you back in a near future, we remain.kind regards,

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We liked the quietness of the room, comfy beds, the heated, salted swimming pool, the food was quite good and the staff were lovely. We were placed in a 2 storey terraced mini-house. It had tv and kitchen downstairs with a small bedroom and bathroom upstairs. We were all-inclusive, so didn't need the kitchen and it was quite a steep climb to get to the wee bedroom and bathroom... somehow it didn't seem to be appropriate - we would have liked a bigger bedroom and bathroom only. There was nightly entertainment for an hour and various animation events during the day... they looked after both adults and children well. The location was away from town centre and you would have to walk up a steep hill or take a bus/cycle, etc. Free bus to the beach provided
Stayed 9 nights in Jan 2024
Response from Management team on 23 Jan 2024
Dear Anne,Thank you very much for giving our resort an excellent rating on this amazing travel review site.We are really delighted to know that you enjoyed your holiday and definitely we will be looking forward to your next vacation.It will be wonderful to welcome you back home!Sincerely,

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Vistaflor Maspalomas
Basic accommodation, restaurant staff rude,buffet breakfast average, bedroom cramped,shower leaked water all over floor,got fixed with 2 tiles stuck to the base of shower tray! Wouldnt return but if you like cheap and cheerful i would only rate 2 star.
Stayed 7 nights in Dec 2023
Response from Management team on 11 Jan 2024
Dear Anonymous.Allthough your opinion does not match with the usual feedback we receive from majority of other guests, we appreciate your feedback as it helps us to detect areas of improvement if neccesat¡ry.regards,

6/10 Okay

Karla

Stayed 7 nights in Nov 2023
Response from Equipo directivo on 20 Dec 2023
Estimada Karla.Muchas gracias por valorar su experiencia en nuestro hotelsaludos cordiales,

10/10 Excellent

mathew

Liked: Cleanliness, room comfort
Second visit to this small and friendly hotel
Second visit to this hotel - and did not disappoint - staff friendly and welcoming and will definitely be back for a third time - maybe in March 2024
Stayed 6 nights in Oct 2023
Response from Management team on 20 Oct 2023
Dear Mathew,Very happy to read that you enjoyed your stay with us.Thank you for sharing and avaluating your experience.We remain looking forward to welcome you next march warm regards,

4/10 Poor

Paul

Liked: Cleanliness
Definitely a family/children resort.
This is definitely a family/children dominated property; even when kids should be at school. Despite the resort website stating ‘…with a heated swimming pool for adults and one for children…’ children of all ages are in both pools and unsupervised. There is no peace and quiet, just constant shouting and screaming. Also the animation team activities are focussed around children and often take over parts of the pool or surrounding areas for their activities. Music is often loud and far from relaxing.
Stayed 15 nights in Sep 2023
Response from Management team on 13 Oct 2023
Dear Paul,We regret not having achieved your expectations, but as you correctly mention, we are a family friendly hotel and host many families with children and all our activities are carefully designed both for adults and for children, we regret your dissapointment but we understand that this resort was not the best choice according to your preferences.Regards,

6/10 Okay

William

Liked: Cleanliness
Stayed 7 nights in Aug 2023
Response from Equipo directivo on 1 Sept 2023
Muchas gracias por valorar su estancia en nuestro hotel.Saludos cordiales,

10/10 Excellent

David

Liked: Cleanliness, room comfort
Nice stay
Stayed here again and everything was perfect. Location is good and the staff are lovely and the place is spotless.
Stayed 7 nights in May 2023
Response from Management team on 5 Jun 2023
Dear David,Thank you for your time to share your experience at our hotel.We are very happy to read that you enyoyed your stay.We remain looking forward to welcome you back in a near future.Warm regards,

4/10 Poor

Gediminas

Liked: Cleanliness
Location is really good housekeeping it’s really good. The problem is parking and food. You need to go in the basement for the breakfast lunch and dinner so I don’t like this
Stayed 7 nights in Apr 2023
Response from Management team on 29 Apr 2023
Dear Gedimidas,Thank you for sharing your comments with us and for choosing our resort for your holiday.We truly regret if some aspects of your experience did not meet your expectations, and if the situations you described made a negative impression of our service. You may rest sure that your feedback has already been shared with the area supervisors of our resort, in order to take into consideration your perception to keep improving.We hope to have the opportunity to welcome you soon to our resort.Best regards,

10/10 Excellent

Brian James, ROMSEY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful. Excellent all round ..
Stayed 9 nights in Mar 2023
Response from Management team on 29 Mar 2023
Dear Brian James,Thank you for sharing your experience and very pleased to read that you enjoyed your stay.We remain looking forward to welcome you back in a not too distant future.Warm regards

8/10 Good

Zichkmar Ruben

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No parking places most of the time
Stayed 4 nights in Feb 2023
Response from Management team on 20 Feb 2023
Dear Guest.Thank you for your evaluation,regards,

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, room comfort
Lovely little getaway
This apartment complex was surprisingly good for the price paid. The apartments were a good size and clean although a little tired in places. The grounds of the complex were kept to a high standard and the staff were friendly. Drinks were very expensive but food reasonably priced although the food was pretty standard. The pool was lovely and clean and good amount of sun beds. Location is quiet but close enough to the action of the town which is within walking distance (uphill going in downhill coming back). Local shops nearby.
Stayed 4 nights in Nov 2022
Response from Management team on 2 Dec 2022
Dear Jessica,Thank you for your preference in choosing our Bungalows Vistaflor for your holiday and for sharing your detailed review with us..It would be a pleasure to welcome you again at Bungalows Vistaflor,Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Fair
Good accommodation but buffet food mediocre
Stayed 1 night in Nov 2022
Response from Nicole on 23 Nov 2022
Dear gueston behalf of the entire team, we would like to thank you for taking the time to rate our hotel.We are constantly working on improvements and will also make our current dining offer more interesting. With kind regards,

2/10 Terrible

Carolyna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
on arrival the receptionist was rude and unwelcoming. the music was loud and intrusive. the environment was overcrowded and full of rubbish. the breakfast area was grim. they did not cater for my dietary needs as per request over one week before (gluten free). there were queues of 10 people for each station. the rooms were institutional with florescent lighting. it was totally awful and I asked for a refund after the first night
Stayed 7 nights in Jul 2022

10/10 Excellent

Mark

Liked: Cleanliness, room comfort
Stayed 7 nights in Mar 2022
Response from Management team on 5 Apr 2022
Dear Mark, Thank you very much for such an excellent evaluation, it 's a boost of motivation to receive such excellent satisfaction scores. We look very much forward to welcome you back soon. warm regards,

8/10 Good

Joseph

Liked: Cleanliness, room comfort
Relaxing place to stay
Nicely located for both the dunes and yumbo centre. Small but charming and comfy bungalow set in lovely gardens with spacious patio.friendly staff. Good sized pool tho on the cold side.
Stayed 4 nights in Feb 2022
Response from Management team on 9 Feb 2022
Dear Joseph, Thank you for sharing your experience in our hotel and highlighting our excellent location, ideal to visit all the woders of Gran Canaria, as our friendly staff contributed to making your stay an enjoyable and relaxing holiday.. We remain looking forward to welcome you back in a not too distant future. Waerm regards,

10/10 Excellent

ares

Travelled with group
Liked: Cleanliness, room comfort
Enjoyed our 15 days hollydays Staff extremely friendly Morning food perfect Well located
Stayed 14 nights in Dec 2021
Response from Management team on 30 Dec 2021
Dear Guest, Thank you for taking the time to share your experience at our hotel Bungalows Vistaflor. It is a real pleasure to know you had an enjoyable visit. Our team works hard to ensure that every guest has the best experience possible, your positive feedback inspires us to continue with our efforts. We look forward to welcoming you back again soon. Best regards,

8/10 Good

Eric

Liked: Room comfort
Overall good.
I will say the place was packed and probably for the 1st time since Covid restrictions. The area is quite. The food reasonable. Dining room and front desk staff polite and attentive. Overall a good value for the money. The property matches the pictures. The unit smelled clean on arrival but beds were not made, just piles of bedding rumpled on top. House keeping only showed up once in a week despite having the sign posted for service. At one point we asked for towels and toilet paper, waited over half and hour, asked again, continued waiting and eventually it was delivered. 20 mintue walk to Yumbo, 40 mintues to beach 7 (they did offer a free beach shuttle, you should use it).
Stayed 7 nights in Nov 2021
Response from Management team on 16 Nov 2021
Dear Eric, Thank you for taking the time to give your opinion about your recent stay in our Hotel Bungalows Vistaflor. It is wonderful to know that you had an overall pleasant stay In relation to the incidents regarding the cleaning of your room, we would like to offer our sincere apologies as clearly, we were not performing to our usual standards on this occasion; we thank you for bringing them to our attention as we have taken them extremely seriously and have learned from them. We look forward to the pleasure of seeing you again. Best regards,

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2021
Response from Management team on 27 Oct 2021
Dear Mark, Thank you for your positive valoration of your stay with us. We remain looking forward to give you another warm welcome in a near future. Kind regards,

10/10 Excellent

Veronique

Travelled with group
Liked: Cleanliness, room comfort
Great stay
It was perfect. Clean. Friendly staff. Quiet. Great to chill and for families
Stayed 6 nights in Oct 2021
Response from Management team on 19 Oct 2021
Dear Veronique, On behalf of all the team thank you for your lovely comments. we remain looking forward to give you another very warm welcome in a near future. best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Jan 2020
Response from Equipo Directivo on 21 Feb 2020
Estimado Cliente, Muchas gracias por su valoración.

4/10 Poor

Verified traveller

The apartment was very compacted the bedroom was extremely tight for space movement the worse was the noise you could hear everything next door the walls were so thin.
Stayed 7 nights in Dec 2019
Response from Management team on 26 Dec 2019
Dear guest, We first would like to thank you for choosing our Bungalows Vistaflor hotel for your holidays in Gran Canaria and for sharing your comments on your experience among us. We regret that the size of the room did not meet your expectations Our hotel was built in the 90’s, according to the specifications of this time. Since then we have undertaken many improvements, and referring to the noise from neighbours for a future ocasion please do not hesitate to contact our reception desk, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Lovely location, great food . Friendly staff I forgot my card at the restaurant In the hotel and noBody contacted me till I found out myself
Stayed 5 nights in Nov 2019
Response from Management team on 18 Nov 2019
Dear Guest, We arfe very happy to read that you enjoyed our lovely location, food and the friendliness of your staff contributed in having a lovely stay at our resort. Also thank you for your constructive comments and rest assured that we shall supervise our lost ítems procedures. Looking forward to welcome you back in a near future, we remain. Kind regards, Management team

8/10 Good

Sandra

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2019
Response from Director on 21 Nov 2019
Apreciada Sandra, En nombre de todo el equipo de Bungalows Vistaflor quisiera agradecerle el tiempo que se ha tomado para valorar su estancia en nuestro hotel. Nos alegra mucho saber que han disfrutado de sus vacaciones y que pasaron una agradable estancia. Esperamos volver a verlos pronto por Maspalomas . Atentamente, Equipo directivo

8/10 Good

Simon

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2019
Response from Management team on 19 Apr 2019
Dear guest, Thank you for your evaluation, Kind regards,

8/10 Good

LChapman, Trowbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool, and attractive accomodation. The facilities were acceptable for what we required, and it was nice to be able to walk into Playa del Ingles. The breakfast buffet was good, and we paid for teh evening buffet a couple of times, which had a nice range of food. The restaurant was very good, and the staff were extremely helpful and friendly.
Stayed 7 nights in Nov 2018
Response from Jose Luis on 21 Nov 2018
Dear Guest, Thank you very much for sharing this great review of your recent stay at Bungalows Vistaflor. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. At Bungalows Vistaflor we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to all our team members Moreover we are glad you enjoyed the beauty of resort and location, being strategically ideal to explore all the wonders of Maspalomas and Playa del Ingles. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best Regards

8/10 Good

Jo, Christchurch, Dorset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All amenities on one site. A village feel, well designed hidden rows of low level small villas in contrasting bright colours - unlike those in The Prisoner! Loved the resident cats - not over-run with them, just enough. The different dining facilities are well designed & staff are welcoming & flexible in their manner. The food is varied & well prepared. A great variety of activities laid on for guests. A super pool with a smaller one for littles. A very well stocked shop with known named brands, great fresh foods too. The free shuttle bus to & from Maspalomas beach was great. The beautiful gardens next to the villas are a hidden gem! Search for the stunning big butterflies! The area is mainly low level buildings - perfect for those who don't like high-rise hotels. The beach with its nature reserve next to it was a treat to walk next to every day. The sea floor is sandy, however there is an area that's really stony underfoot - though when the tide goes out there are some great rockpools! The waves are fab to play in! The whole beach area is perfectly clean with great shopping & dining available. We're looking forward to returning & also very interested in visiting the museum attached to the beautiful old lighthouse, when it's been completed. We had the best holiday.
Stayed 7 nights in Oct 2018
Response from jose luis on 31 Oct 2018
Dear Guest, Thank you very much for sharing this great review of your recent stay at Bungalows Vistaflor. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. At Bungalows Vistaflor we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We are truly happy to know that we have managed to exceed your expectations in regards to hospitality and service delivered and will not fail to pass your comments to all our team members Moreover we are glad you enjoyed the beauty of resort and location, being strategically ideal to explore all the wonders of Maspalomas and Playa del Ingles. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best Regards

8/10 Good

Patricia Van, Merelbeke

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Alles wat nodig was aanwezig, net verblijf en mooi zwembad
Stayed 7 nights in Apr 2024
Response from Management team on 29 Apr 2024
Dear Patricia,Thank you for your comments and evaluationregards

10/10 Excellent

ANA ELISA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from Equipo directivo on 9 Apr 2024
Apreciada Ana Elisa,Muchas gracias por compartir y valorar su experiencia en nuestro hotel.nos alegra mucho saber que disfruto plenamente de su estancia.esperamos volverlos a recibir en un futuro próximo.saludos cordiales,

8/10 Good

Sergio

Liked: Cleanliness, property conditions & facilities
Poco espacio alrededor de la piscina.
Stayed 7 nights in Mar 2024
Response from Equipo directivo on 8 Apr 2024
Estimado Sergio,Muchas gracias por su valoracion saludos cordiales,

6/10 Okay

Petra

Stayed 4 nights in Mar 2024
Response from Equipo directivo on 2 Apr 2024
Gracias Petra por su valoraciónsaludos cordiales

6/10 Okay

Arne

Stayed 12 nights in Mar 2024
Response from Management team on 29 Apr 2024
Muchas gracias por su valoracionsaludos

8/10 Good

Marie

Stayed 14 nights in Feb 2024
Response from Management team on 15 Mar 2024
Dear Marie,Thank you for sharing your evaluation.We remain looking forward to welcome you back soonregards,

4/10 Poor

Stéphanie

Travelled with family
Disliked: Cleanliness, room comfort
Très mauvais rapport qualité prix
très déçue: chambre la plus mal localisée, devant le parking avec des livreurs qui font tourner le moteur du camion dès le matin, et à coté des cuisines. Seule la piscine est grande et agréable. Un enfert pour se garer à partir d'une certaine heure : pas de places de parking pour l'hotel, il faut se garer souvent à 800 m. Odeur nauséabonde et peu engageante aux abords de l'hôtel : poubelles ?? Clientèle type Ehpad. Salle de resto horrible, très bruyante (heureusement on avait que le petit dej), personne de l'accueil vraiment antipathique, elle n'a pas voulu nous donner un double de clé un soir, en argumentant qu'elle avait fini son service. Il y a bien mieux ailleurs, 785 € une semaine pour cela, c'est tout simplement du vol ! attention, on dirait que quand on réserve sur hotels.com on a les plus mauvaises chambres... Je conseille de réserver sur Meloneras, où il y a des hôtels beaucoup plus chics.
Stayed 7 nights in Feb 2024
Response from José H. Management Team on 25 Feb 2024
Cher Stéphanie,Concernant vos commentaires, je voudrais apporter les précisions suivantes:Bien que notre parking ne dispose pas de beaucoup de places, les véhicules bougent continuellement, et aussi Il y a généralement de nombreuses places de stationnement dans la rue de l'hôtel, même si en haute saison c'est un peu plus compliqué. Justement parce que c'était la haute saison, l'hôtel était plein pendant leur séjour, avec toutes les chambres occupées. Aucun client s’est jamais plaint d’une mauvaise odeur auparavant. il y a une place à l'extérieur de l'hôtel avec poubelles, mais il est toujours fermé et suffisamment séparé de notre complexe.Concernant le bruit du restaurant, à des heures précis, pendant le petit déjeneur, il est inévitable qu'il y ait un peu de bruit, quand il y a un afflux important de clients. Nous sommes sûrs qu'il y a eu un malentendu avec notre réceptionniste dû à la langue. Elle voulait lui dire qu'elle ne pouvait pas lui donner la clé de secours, et qu’il fallait attendre pour que le personnel de maintenance fasse une copie. Nous sommes désolés des inconvénients causés et de ne pas avoir été à la hauteur de vos attentes. En tous cas, nous sommes très fiers d'avoir tous types de clients, compris les personnes âgées ou les personnes à mobilité réduite, parce que dans notre établissement tout le monde est bienvenu, aussi “Clientèle type Ehpad”. Dans le cas contraire, nous serions en discriminant en raison de l'âge ou d'un handicap physique, et ça serait injuste, inacceptable et inadmissible.Salutations,

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Feb 2024
Response from Equipo directivo on 26 Feb 2024
Apreciada Tamara,Muchas gracias por su excelente valoracion.Esperamos volverlos a recibir en un futuro proximosaludos cordiales

8/10 Good

Tobias

Travelled with family
Liked: Cleanliness
Rent och fräscht men tråkig atmosfär i matsalen
Familjevänligt, rent och fräscht hotell med bra poolområde och aktiviteter för både barn och vuxna. Tyst, lugnt och med egen supermarket. Trevligt med alla blommor och växtlighet på hotellområdet. Lite långt att gå till stranden för barnen, men bussbiljett ingick. Dock var man låst till vissa tider, så vi tog lokalbussen istället. Se dock till att vara i god tid till lokalbussen, ibland kommer den mycket tidigare och åker innan utsatt tid. Den kunde även vara försenad. Överlag bra mat, men matsalsmiljön var fruktansvärd pga hög ljudvolym och tråkig atmosfär, då matsalen var belägen i en källare! Ett av barnen kunde inte äta pga miljön! I övrigt var det dock tyst och lugnt på själva hotellområdet.
Stayed 7 nights in Jan 2024
Response from Management team on 9 Feb 2024
Kära Tobias,Tack så mycket för att du delar med dig av din upplevelse på vårt hotell.Vi hoppas kunna välkomna dig igen inom en snar framtid.Vänliga Hälsningar

10/10 Excellent

Susanne

Stayed 9 nights in Jan 2024
Response from Management team on 7 Feb 2024
Dear Susanne,Thank you for your excellent evaluation,we remain looking forward to welcome you back soonwarm regards,

8/10 Good

jean marc

Liked: Cleanliness, room comfort
La pré réservation des transats par beaucoup de résidents est très pénible Hormis un petit affichage rien n’est fait pour l’empêcher
Stayed 15 nights in Jan 2024
Response from Management team on 29 Jan 2024
Cher Jean MarcMerci d'avoir évalué votre expérience dans notre complexe,Nous vous remercions également beaucoup de nous avoir fait part de ces détails qui n'ont pas permis à votre séjour d'être parfait et relaxant.Il est très utile pour toutes nos équipes de connaître les domaines d'opportunité dont nous disposons, car c'est le seul moyen pour nous d'entendre directement l'opinion de nos précieux clients et d'apporter les améliorations nécessaires pour vous offrir les vacances extraordinaires que vous méritez.Cordialement

10/10 Excellent

Marie-Solange

Liked: Cleanliness, room comfort
Studio très agréable et confortable. La literie est très bonne, le personnel très sympathique et prêt à rendre service. L'environnement permet de profiter de toutes les commodités.
Stayed 2 nights in Jan 2024
Response from Management team on 23 Jan 2024
Cher invité Marie-Solange,Merci beaucoup d'avoir attribué à notre complexe une excellente note sur cet incroyable site d'avis de voyage.Nous sommes vraiment ravis de savoir que vous avez passé d'excellentes vacances et nous attendons avec impatience vos prochaines vacances.Ce sera merveilleux de vous accueillir de nouveau chez vous !Sincèrement,

8/10 Good

Mercedes

Stayed 7 nights in Dec 2023
Response from Equipo directivo on 11 Jan 2024
Apreciada Mercedes,Gracias por evaluar su experiencia en nuestro hotel.esperamos con ilusión volverlos a recibir en un futuro próximo.saludos cordiales

8/10 Good

Marina

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Equipo directivo on 3 Jan 2024
Apreciada Marina,muchas gracias por valorar su experiencia en nuestro hotel.esperamos volverlos a recibir en un futuro próximo.saludos cordiales,

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, room comfort
Stayed 6 nights in Dec 2023
Response from Management team on 26 Dec 2023
Dear Thomas,thank you for your evaluation, we look forward to welcomwe you back soon.best regards,

10/10 Excellent

Cédric

Liked: Cleanliness, room comfort
séjour au top !
hôtel très sympa. petit bémol, il manque pas mal de chose pour faire a manger comme par exemple un économe , un essoreuse a salade ou même une planche a découper. salle de bain qui manque un peu de rafraichissement Piscine tres bien
Stayed 7 nights in Dec 2023
Response from Management team on 20 Dec 2023
Cher Cédric,Merci beaucoup d'avoir partagé et évalué votre expérience dans notre hôtel.Merci également de mettre en avant les aspects qui, selon vous, peuvent être améliorés puisque votre avis nous aide à détecter les axes d'amélioration.Nous espérons vous accueillir à nouveau dans un avenir proche.Avec nos meilleures salutations,

6/10 Okay

Malvin

Travelled with partner
Liked: Amenities, property conditions & facilities
It wasn't super clean (we were greeted by a cockroach when entering the bungalow), sand on the floor, hairs on the couch. The Vistaflor facilities were nice though (pool, bar, etc). If you don't have a (rental) car, it might be difficult to leave the area and as it's about 15-30 minutes walk to the "center" with restaurants and everything, it's not super convenient. Still, we had a nice stay but unfortunately 3/5 stars.
Stayed 4 nights in Nov 2023
Response from Management team on 7 Dec 2023
Dear Malvin,First of all, thank you in advance for your confidence in Bungalows Vistaflor and for your assessment. From the management team, we really appreciate your comments so that we can offer you our best version on your next visit, we will keep working thoroughly to achieve your expectations.We would be delighted to welcome you again in the future and making your visit unforgettable.best regards.Management Team.

8/10 Good

Kent

Liked: Cleanliness
Stayed 5 nights in Nov 2023
Response from Management team on 7 Dec 2023
Dear Kent,Thank you for evaluating your experience at our hotel.Best regards,Management team

6/10 Okay

Frank

Travelled with partner
Das Hotel wirkt von außen betrachtet und auf den Bildern der Seiten sehr ansprechend. Die Bungalows waren soweit OK nur die Ausstattung war etwas karg. Der Schrank war ziemlich klein und schwer zugängliche da genau zwischen ihm und Bett ungefähr dreißig Zentimeter Platz war. Geschirr spärlich vorhanden. Zimmerservice kam nur ca. alle zwei bis drei Tage,was auch völlig in Ordnung ist. Dabei wurde mehrmals vergessen zu wischen und auch das Waschbecken und der Spiegel hätten eine Behandlung vertragen. Das Frühstück war nur bis 10 Uhr möglich, empfand ich zu kurz. Das Angebot war angemessen. Die Atmosphäre war sehr laut und das Personal schien massiv überfordert mit dem Andrang zwischen 09:15 und 10:00 Uhr. Die Gäste mussten bzw. haben die Tische oft selbst geleert und gereinigt.Außerdem war sehr laut. Die Kaffeeautomaten funktionierten selten und auf Ansprache wurde der Fehler nicht behoben. Es wurde hektisch umhergerannt, ergebnislos. Das Ambiente war tagsüber recht ruhig nur ab 15 Uhr bekamen wir heftig Musik auf die Ohren, unser Bungalow lag leider in der ersten Reihe. Dies hielt mit kurzer Pause bis 22:30 Uhr an. Erholsame Abende sind meiner Meinung etwas anderes. Ich kann diese Unterkunft nach meinen Kriterien nicht weiter empfehlen. Es wird wahrscheinlich viele Menschen geben die gern so ihren Urlaub genießen.
Stayed 18 nights in Nov 2023
Response from Management team on 30 Nov 2023
Lieber Frank,Vielen Dank, dass Sie sich ein paar Minuten Zeit genommen haben, um Ihre Erfahrungen in unserem Hotel mit uns zu teilen.Alle Kommentare sind für uns sehr wertvoll, da sie uns helfen, Verbesserungsmöglichkeiten zu erkennen.In Bezug auf Ihre konstruktive Kritik möchten wir Sie darüber informieren, dass die Periodizität aller unserer Dienstleistungen, wie z. B. die Öffnungszeiten des Restaurants, die Häufigkeit der Reinigung usw., auf unserer Website veröffentlicht wird und Sie auch beim Check-in darüber informiert werden.Abschließend bedauern wir, dass wir Ihre Erwartungen bei dieser Gelegenheit nicht erfüllt haben, obwohl wir verstehen, dass die Eigenschaften unseres Hauses Ihren Wünschen entsprechend nicht die beste Wahl waren.ein herzlicher Gruß

8/10 Good

Fam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mycket prisvärt boende!
Stayed 7 nights in Nov 2023
Response from Management team on 28 Nov 2023
Tack så mycket fam för ditt betygVänliga Hälsningar,

6/10 Okay

Anders

Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2023
Response from Management team on 28 Nov 2023
Thank you Anders for your evaluationregards,

8/10 Good

Tiina

Liked: Room comfort
Disliked: Cleanliness
viikon lomalla
Henkilökunta oli todella ystävällistä altaalla ja ravintolassa. Kun tulimme illalla, oli huoneiston lattia niin likainen, että jalat tuli ihan mustiksi. Siivousta emme saaneet, vain pesuainetta. Pyyhkeitä olisin toivonut vaihdettavan loman keskivaiheella. Nyt vaihto viimeisenä päivänä ja sekin pyynnöstä. Siivoja tuli vasta klo 17. No silloin saimme roskiksetkin tyhjiksi, ne oli 5 päivän jälkeen tosi täynnä. Kävelymatka rantaan oli pitkä ja tylsä. En voi suositella.
Stayed 7 nights in Nov 2023
Response from Management team on 28 Nov 2023
Arvoisa vieras,Kiitos, että käytit muutaman minuutin aikaasi jakaaksesi kokemuksesi hotellissamme.Olemme iloisia voidessamme lukea, että olette tyytyväisiä henkilökuntamme ystävällisyyteen ja kauniin uima-altaamme korostamiseen.Toisaalta olemme yllättyneitä tyytymättömyydestäsi huoneen siisteyteen, vaikka nämä kuvailemasi olosuhteet eivät ole yleisiä, olemme jo ilmoittaneet asiasta osastovastaavalle, jotta hän voi ryhtyä korjaaviin toimenpiteisiin.Toivomme toivottavamme sinut tervetulleeksi uudelleen lähitulevaisuudessa.Ystävällisin terveisin,