Deluxe Suite, Terrace | Terrace/patio
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Reviews of Isla Baja Suites

4 out of 5
Isla Baja Suites
Calle Esteban De Ponte 3, Garachico, Tenerife

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 46 reviews" "
Rating 8 - Good. 19 out of 46 reviews" "
Rating 6 - Okay. 1 out of 46 reviews" "
Rating 4 - Poor. 1 out of 46 reviews" "
Rating 2 - Terrible. 0 out of 46 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Laura on 21 Dec 2023
Gracias por sus comentarios. Agradecemos su estancia en nuestro hotel y esperamos verlos nuevamente,.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
We stayed for 2 nights. The ocean facing room is beautiful and traditionally old fashioned in a large Canarian town house which conveniently has a patisserie within the inner courtyard. Swimming areas are also a short walk away. The friendly owners made sure we had everything that we required on check in.
Stayed 2 nights in Nov 2020
Response from LB on 17 Nov 2020
Thank you very much for your comments. Good that you really enjoyed your stay and you liked our hotel. It is a pleasure for us to attend guests and fill their requirements.

10/10 Excellent

Verified traveller

Stayed 7 nights in Oct 2019
Response from Manager on 6 Nov 2019
Thank you very much for your comment

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Will return and would highly recommend. We stayed in the 'Loft Suite'. The view over the sea was magnificent. Nice fresh breakfast in The Patiserie courtyard.
Stayed 1 night in Apr 2019
Response from Manager on 17 Apr 2019
Thank you very much for your comment.

10/10 Excellent

Mark

Very much enjoyed our recent stay at Isla Baja Suites. Lovely room with nice staff/manager. This is a great base to explore the area but unfortunately some of the attractions that its famous for (Natural pools) were closed off, suspect due to recent storm damage but still very attractive place. Would stay there again.
Stayed 2 nights in Nov 2018
Response from Manager on 4 Dec 2018
Thank you very much for choosing this hotel for your holidays

10/10 Excellent

Helen, Huddersfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect location
Beautifully decorated large suite with a long balcony overlooking the fort and sea. The hotel has breakfast provided by the cafe Patissier and we regurlarly had lunch there too as the food (particularly the cakes) were delicious. Hotel is bang in the centre of town and it is a few minutes walk to the beach, lava pools or outdoor swimming pool. Couldn't ask for a nicer hotel to spend the holiday. Free parking is available in the town on street or in 2 main car parks close to the hotel although getting there early or later in the day is more likely to get you a free space.
Stayed 6 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Unique Stay! ~ Room 3
I loved this accommodation! It's like an old fashioned inn. Separate wifi for each room, and right on the heart of town. It's pretty dark and has a medevil feel to it, but it's a studio so it has dinning table, sofa, kitchenette and microwave, the full works. The breakfast was okay and the hot water for shower was limited, but these were not the reasons we booked this place. We only stayed there one night, but wish we had stayed longer.
Response from JOSÉ MANUEL on 2 May 2018
Thank you very much for choosing this hotel

10/10 Excellent

ros , london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning location
Beautiful suite and balcony with magnificent view of the sea. Very comfortable and spacious. Good relaxed breakfast.
Stayed 4 nights in Feb 2018

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Character and comfort
Lovely authentic accommodation, so much character compared with hotels we have used on the island . Location was very central lots of lovely restaurants within a couple of minutes walk . Room was comfortable and spacious good breakfast served .

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic views of the sea yet set in a lovely Spanish town
Stayed 2 nights in Jan 2018
Response from Manager Isla Baja on 20 Jan 2018
Thank you very much for choosing this hotel

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The cozy room with a stunning view.
This hotel is great on many accounts. It offers a stunning view to the sea of Garachico with volcanic ashes formed coastline. You can see the sunset (with a glass or two cava) from the balcony, which is very spacious. I would say that it is very good value. It is totally worth it. There is nice wine shop around the corner. It is right at the heart of Garachico, so it is very easy to get anywhere of this quaint beautiful little town. All in all, we could not have found a better place for our stay in Garachico.

10/10 Excellent

dennis, Aust

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic
Wow

8/10 Good

Anna, London

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel in the centre of Garachico
Great little hotel. We stayed in a suite with a sea view - rooms were huge and really nicely decorated and very central in Garachico. The suite was clean and well equipped. A few negatives - our room faced onto the main road so was fairly noisy (you dont necessarily see this from the address as the main entrance is on the parallel road), WiFi didnt work most of the time, not much light in the rooms in the evening, check-in process unclear - we picked up keys from the Patisserie below and were lucky enough to arrive just before they packed up for the day. Despite this we really enjoyed our stay and would recommend to others. There is an outdoor municipal swimming pool a couple of minutes walk from the hotel which we used several times as the natural bathing pools were closed due to rough sea.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful village, very large apartment
Beautiful suite with very large loft area (bedroom and living room), large and functional kitchen (including dishwasher), and modern bathroom. Cathedral ceilings in the loft. No heating, so in February, room was cold. Proximity to a church with ongoing clocks may be annoying for light sleepers. Reception is only open from 9am until 14:00. Outside those hours, one will need to inform reception of arrival times. Take this into account if you are used to concierge service for booking activities or restaurants. Note that the booking on Expedia does not complete payment and payment was required upon leaving. Amazing restaurants around. Great location.

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
General Experience
The room was lovely in traditional canarian style, breakfast very good, but the room was over a restaurant and on one night the staff there were washing up crockery, cutlery and pans noisily until 1am. There was no room service on Sunday. Garichico has several very good restaurants to eat out in the evening.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base for walkers on north side of island
Very good hotel with good food. Staff were helpful, food was very good. Bedroom was clean, spacous and comfy.

10/10 Excellent

JOAN

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from DIRECTOR on 8 Jan 2020
MUCHAS GRACIAS POR ELEGIR ESTE HOTEL, ESTAMOS ENCANTADOS DE HABERLOS TENIDO COMO CLUENTES.

8/10 Good

Björn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel located along the water front
Historical building with very large rooms. Nice small plaza in the building (coart yard) where breakfast is served. Very cosy. Not so impressed by the shower, but that is a minor remark. Close to everything even though Garachico is not a big place. Very friendly hotel manager and staff. All in all recommended
Stayed 1 night in Nov 2019
Response from Manager on 25 Nov 2019
Thank you very much for your comments. Cheers

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Nov 2019
Response from Manager on 24 Nov 2019
Thank you very much for your comments and for choosing this hotel for your stay in Garachico.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodatie bijzonder en uniek. Het ‘wauw-gevoel’. Bij ontbijt hadden wij dat niet. Met de naam patisserie boven de deur was wát er op het buffetje stond niet vers. Spaans ontbijt is en hoort eenvoudig, maar zet dan wél kakelverse spulletjes neer.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ Very nice room, lovely furniture, lovely bed + Location - Noisy - Hot, no air conditioning
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
L espace de la chambre le manque d insonorisation.
Stayed 7 nights in Jun 2019

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a great stay in the hotel. the place is from the 18th century and is next to the city center and the sea.
Stayed 2 nights in May 2019
Response from Manager on 29 May 2019
Thanks

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Un belle endroit pour séjourner.
Petit hôtel dans une vieille bâtisse. C’est beau est agréable d’etre dans un lieu chargé d’histoire.
Stayed 2 nights in Apr 2019
Response from directeur on 13 Jun 2019
Merci beaucoup

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Manager on 17 Apr 2019
Thank you very much for your comment.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein sehr schönes altes Hotel, stilvoll restauriert und eingerichtet. Gutes Frühstück kann im Innenhof eingenommen werden. Freundliches Personal. Gute Lage in der historischen Altstadt von Garachico.
Stayed 7 nights in Nov 2018
Response from Manager on 21 Dec 2018
Vielen Dank, dass Sie dieses Hotel für Ihren Urlaub gewählt haben

10/10 Excellent

Martin

Schönes grosses hübsch eingerichtetes Zimmer und gutes Morgenessen. WLAN sehr gut.
Stayed 1 night in Nov 2018
Response from Manager on 4 Dec 2018
Thank you very much for choosing this hotel for your holidays

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel muy agradable y mantiene el estilo canario.
Buena referida al hotel. El personal habla en un tono tal alto en la cafetería que resulta muy desagradable. A uno le dan ganas de salir pitando.
Stayed 2 nights in Sep 2018
Response from José Manuel Torres on 22 Sept 2018
Muchas gracias por sus comentarios, hablaremos con los dueños de la cafetería para que subsanen los errores.

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vous pouvez y aller les yeux fermés
Superbe suite avec 2 balcons avec vue sur la mer et la ville (chambre 7 est définitivement la mieux) Calme absolu Accueil personnalisé de qualité
Stayed 3 nights in Jul 2018
Response from José Manuel Torres on 12 Aug 2018
Merci beaucoup d'avoir choisi notre hôtel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가라치코에 몇안되는 호텐
주인아저씨 말로 200년된 건물이라는데 그럼에도 불구 관리가 너무 잘 되어 있음. 방음이 안되는건 오래된 건물이 가지는 특징인듯. 취사도구도 있어도 음식 만들어서 먹을수있고 좋아요 :-)
Stayed 1 night in May 2018
Response from JOsé manuel de Torres on 15 Jun 2018
Thanks

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour Isla Baja Suites
Nous sommes restés 6 jours à Garachico, endroit idéal pour effectuer des randonnées dans les 3 parcs de Tenerife Nord, situation au coeur du village avec profusion de restaurants , très bel endroit. A noter école de musique en face de l'hôtel avec répétitions tous les soirs .
Response from JOsé manuel de Torres on 4 May 2018
Merci beaucoup pour vos commentaires et pour votre visite à cet hôtel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stilvolles Hotel direkt am Meer
Das Hotel liegt wunderbar direkt am Meer und zentral zur Innenstadt. Das Frühstücksbüffet war durch den direkten Anschluss an das Café im Haus sehr gut. Das Personal war sehr nett und aufmerksam. Alles hat prima geklappt, auch der verspätete Check-in am frühen Abend. Das Ambiente war so toll, dass wir sofort entspannt waren und den Urlabusbeginn sehr genießen konnten. Danke für alles.
Stayed 2 nights in Apr 2018
Response from JOsé manuel de Torres on 28 Apr 2018
Vielen Dank für die Wahl dieses Hotels für Ihren Urlaub.

4/10 Poor

Verified traveller

Disliked: Cleanliness
Pas très recommandable
Très bruyant. Les fenêtres sont très anciennes et lorsqu'il y du vent on ne peut par dormir. De plus nous avons trouvé un grand cafard dans la chambre ! Pas très recommandable.

8/10 Good

Verified traveller

Disliked: Cleanliness
Histrorisches Haus mit Charme, direkt im Ort
Das Haus ist OK, Suites sind es aber keine (keine Heizung, keine Badeanne, keine Couch). Alles sehr laut, Hauptstrasse direkt vorm Hotel, im Innenhof befindet sich ein öffentliches Cafe, daneben die Musikschule... Im Zimmer gibt es keine Heizung, was im Februar bei hab offenen, kaputten alten Holzfenstern ziemlich kalt war. Zimmer waren nicht sauber, trotzdem hat alles Stil, wegen der alten Möbel und des Ambientes insgesamt. Mein Fazit, nett, aber für die Qualität zu teuer.
Stayed 7 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschönes Hotel mit viel Ambiente. Ein 200-jähriges Haus mit sehr viel Charme. Super Lage. Gutes Frühstück. In der Nebensaison etwas frisch im Zimmer.
Stayed 7 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Tres belles chambres dans un bel endroit; l'acceuil mériterait d'etre un peu plus travaillé, spécialement le mercredi qui est le jour de fermeture du restaurant.
Stayed 6 nights in Feb 2018

10/10 Excellent

Emmanuel, Versailles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel bord de mer
Hôtel typique style canarien en bord de mer avec belle vue. Chambre parfaite avec lit très confortable. Calme malgré la pâtisserie en bas. Bon petit déjeuner et superbe chambre. Un seul petit bémol le débit d'eau très faible dans la douche. Je recommande cet hôtel pour sa situation sa tranquillité et son confort tout cela dans un style ancien très joli
Stayed 4 nights in Feb 2018

8/10 Good

Jonas

Liked: Staff & service
Stayed 5 nights in Jan 2018

8/10 Good

Yolanda, CS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable
Es una casa señorial canaria preciosa, bien cuidada y decorada con muy buen gusto. Las suites son amplias y muy acogedoras. Sin duda la recomiendo.

8/10 Good

Kai

Liked: Cleanliness, staff & service, room comfort
The historic part of the room was amazing but the kitchen area and the bath room should be renovated.

6/10 Okay

BRUNO, Ouerre

Liked: Room comfort
Disliked: Cleanliness
Rien que pour la vue
Vue fantastique sur le fort (qui n'est pas l'hôtel lui-même contrairement à ce que pourrait laisser penser la première photographie visible sur le site hôtels.com). Suite (n°7) et terrasse de très belle taille. Mais : - réception à horaires très limités et d'ailleurs variables... - très mauvais entretien des lieux, tant dans le ménage (pas fait ou presque pas, mais la femme de ménage a-t-elle suffisamment de temps ?) que dans l'état d'entretien des rideaux, tapis, canapés, tâchés voire déchirés, Ce qui ne vaut absolument pas le prix réclamé ; d'autant qu'il n'y a aucun service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hace falta poco
Debe tener un ventelador, al menos en el dormitorio.

10/10 Excellent

Isabel, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Occhi puntati all'Oceano
La Isla Baja Suites rappresenta un edificio tipico con patio canario composto da 7 appartamenti ognuno dei quali è unico e completo di ogni confort. La colazione viene servita nel patio dove vi è una pasticceria dalle infinite prelibatezze dolci accessibile, durante l'intero giorno, da ogni visitante. Cordiale e professionale Don Josè Manuel, proprietario della struttura. Il tutto in una posizione eccellente in Garachico, proprio di fronte alle piscine salate e parte integrante del nucleo storico accanto al 'Castillo de San Miguel'. Da consigliare!

8/10 Good

Fie, Fuerte

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Habitaciones bonitas, personal amable
Estuvimos sólo 2 noches. El edificio es precioso: es un buen ejemplo de la arquitectura tradicional canaria! Los tejados al estilo mudéjar son preciosos! La decoración y los muebles son todos de IKEA. Todo está pegado con pegamento para que los clientes no se lo lleven.... Parece que no tienen mucha confianza en sus huéspedes. El pegamento ha dañado los muebles. A la primera, la habitación parece limpia pero en cuanto uno empieza a fijarse en los detalles no está tan limpia: moho en la ducha, grietas en los azulejos marrones (es del agua pero se quita limpiándolo bien), lavabo pegajoso, manchas y suciedad en las puertas (se ve que no repasan las puertas),... El personal es muy amable. El desayuno está bien. Es un bufete limitado. No hay tantas cosas como en un hotel de 200 habitaciones pero las cosas que hay son de calidad y frescas. El desayuno sólo empieza a las 08.30 y es tarde para alguien que se suele levantar a las 07.00....En total: bien pero falta la atención al detalle (en limpieza).

10/10 Excellent

Ari, Puerto de la Cruz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mahtava huone
Valtava huone - tai pikemminkin sviitti - hienossa 1700-luvun mahtitalossa Garachikon paraatipaikalla. Loistavat tilat ja upeat puitteet: korkea koristeellinen katto, kauniit luukkuikkunat, rauhoittavat vanhanajan kaupunki- tai merinäkymät (meren puolen asunnoissa myös parveke). Erittäin mukava parisänky, modernit ja siistit minikeittiö ja kylpyhuone/wc. Alakerran katetulla sisäpihalla viihtyisä kahvila, joka toimii myös aamiaishuoneena. Hotellia voi kaikin puolin lämpimästi suositella - hinta-laatusuhde on paremmin kuin kohdallaan - kuten koko kohdetta: hienosti säilynyt 1700-luvun kaupunki upeissa maisemissa, hienot patikointimaastot aivan vieressä.

10/10 Excellent

Achim, Zülpich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast schon ein Palast
Geschmackvolles, geräumige Suiten in einem stilvoll renovierten historischen Gebäude. Im dazugehörenden Patio befindet sich ein hervorragendes Cafe.