We had a room on the 3rd floor and the room door would not open, so we went back to the elevator to request another key. The elevator did not come !!! We called the front desk some one came, she said that there was a problem with the elevator on 3rd Floor and we could get a room on the 4th floor. I said no way, but she said the elevator was working on the 4th floor. We tried to use the phone in the room and it did not work, we wanted to checkout but itwas cold and late, we were also tired, so we decided to stay. The new room was also cold,we asked for a blanket, they did'nt have any and they brought an electric heater, I talked with the manager, he tried to explain the situation, I booked the room three weeks before my arrival which is enough time to get the hotel in order. The manager offered $10.00 off on the next time I booked the hotel. No way will I ever return to this hotel. The lady clerk was very apologetic, but the owner and manager is responsible for this situation.
Debra & Betty from Birmingham, Ala
Thank you for choosing our Days Inn Florence Downtown hotel. Days Inn is a leading global brand in the economy segment with …More
During my two night stay, I had no complaints or problems. The hotel was very clean, staff were very friendly & helpful, and breakfast was very good. I would stay again & recommend this hotel to other travelers. Overall, my stay was outstanding.
John from SC
The Comfort Suites Florence was built in 2009 and is located on the banks of the Tennessee River. Whether you are there for …More
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