Search Hotels Near Shoals Community Theater, Florence

"The room was clean staff was nice and breakfast was okay need some work but other than that everything was fine"

"Personal attention. Very clean and good location."

"A beautifully remodeled home! It had everything we needed to be comfortable. Great location and wonderful kitchen appliances and grill! We will book this home again when visiting our daughter. "

"I normally do not stay in a hotel below 8/10 and now I know why. If this was not work related and having to stay in budget I would have left. The check in attendant would not get off a personal call in order to check me in. I got to my room, the TV did not work, two lights did not work, the phone to call the front desk did not work. The room was on the 2nd floor and it was as far away from the elevator as you could get. I took all of my belongings and went back to the desk where I had to yell "Hello" twice before anyone came to the desk. I told him my issues and he proceeded to tell me there wasn't anything else available, they were booked. Even though there were literally 10 cars in the parking lot when I arrived at 6:30 pm. I said "you are telling me there is no other room that perhaps the TV is working and the phone is working that has adequate lighting available because you are booked and there are 10 cars in the parking lot. Sooooo he "found" me another room on the first floor and then proceeded to tell me it will cost 5 dollars more. I don't care. The five dollars, whatever, but to even charge me that to accommodate the fact there was no working TV or phone was not customer friendly . The lobby will deceive you. "

"Although the outside of the facility has yet to be “Updated” the rooms were a pleasant surprise ! Staff were very courteous and breakfast was great ! A very solid 4 out of 5 stars and very reasonably priced. We’d stay there again !"

"Everything was super clean and in excellent condition. The loft was exactly as described. Fantastic location, easy checkin/out, great parking spot. 10/10!"

"The spa attendant for our couples massage treatment my husband different. "

"Property was very nice, even better than the pictures! Very clean!"

"Room smells bad "