Ratings based on 131 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Deano from London

Bang in the centre

Posted 11-Jun-2014
Perfect location right next to the Duomo on the main shopping street of the historic centre. Fantastically helpful staff. TV is limited to a few channels and only 2 in English but a good sized room and spotless bathroom. Trade off of location for some street noise but I didnt find that a problem for sleeping. Comfortable bed with plenty of pillows. Very happy with my stay
5 out of 5
Recommended
for Everyone
by Sandra from Australia

Great location

Posted 23-May-2014
Hotel is very close to major attractions in the heart of Florence. Breakfast was included in the price, staff were vere helpfull, arrived before lunch and they had our room ready in 10 minutes. Self serve laundry very close by.
4 out of 5
Recommended
for Couples
by Irena from Colorado, USA

Great location, good value

Posted 11-May-2014
Pros: Location, friendly staff
Cons: Maybe a little variety of breakfast menue
Location: The hotel is located in the Duomo area. All major attractions, shops and good restaurant are nearby. We walked everywhere.
We spent 5 nights at the hotel and were quite pleased with the amenities and services. The hotel is located in the Duomo area but the room we had was pretty quiet. There is a nice little courtyard where you can sit and relax after long walks in the city (outside drinks or food are not allowed but it was not a problem with us). The bathroom was quite large (not typical for a European hotel). The satellite had a couple channels in English. The staff was extremely friendly and helpful, everybody spoke good English. I emailed them for the directions how to get to the hotel prior to our arrival and they replied with a detailed map. The breakfast was all right but you can have all espresso or cappuccino you want. Again, great location, great friendly staff and a great value.
4 out of 5
Recommended
for Everyone
by Steve from Norwich

Ideal location for all major attractions

Posted 13-Apr-2014
Pros: Pretty much everything.
Cons: Tea and coffee making facilities in the room.
Location: The Duomo is 100 metres away, The Uffizi just a 5 minute walk, Ponte Vecchio the same distance. Superbly placed hotel.
Very quiet hotel, excellent staff. The only two drawbacks were that to access the hotel we had to pass through a smelly passageway. I would also like to have had some tea or coffee making facilities in the room. There was an excellent little courtyard and a superb lounge with a couple of computers to access the internet. Wifi was also available at no charge. The staff were, without exception, charming, helpful and most efficient.
3 out of 5
Recommended
for Everyone
by JF from Coral Springs

Good choice for Florence

Posted 01-Apr-2014
Pros: The location.
Location: Everything is close by..the dome, the Museums, etc.
Good hotel for your money. The location is excellent and the rooms are good for spending the night. The hotel staff is great, very helpful and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveller

Convenient and Comfortable

Posted 22-Feb-2014
The room was comfortable and well laid out, the internet bandwidth was good, and the staff was very helpful. This hotel is extremely well located in Florence.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Great location and great staff

Posted 18-Jan-2014 on Hotels.com
You can't beat the location of this great hotel. Super close to all of the major sites and Florence. The staff were super friendly and very accommodating. It did not cost much to have our car valet parked as compared to other hotels in the area. I definitely plan to stay at this place next time I'm in Florence.
5 out of 5
Recommended
by Mandy Sheffield from Longwood, FL

Great Hotel!

Posted 15-Jan-2014 on Hotels.com
This was a great hotel! The service of the staff was outstanding (they made an awesome recommendation for my birthday dinner at The Wild Boar, within walking distance) and the location could not be beat. Would definitely stay there again...just wish we would have had more time!
4 out of 5
Recommended
by Gwen from Missouri

Good deal with nice service and perfect location

Posted 08-Dec-2013 on Hotels.com
We had a courtyard (not street side) room, which was quiet and clean. The service was excellent and the breakfast was good. The location was perfect, very close to Duomo and other attractions, easy walk to train station, and beautifully quiet in December. However, this is a very congested area in summer and May seem less perfect then.
4 out of 5
Recommended
for Everyone
by A verified traveller

Staff is very friendly

Posted 25-Nov-2013
Perfect location in the center of most main attractions. Walking distance to train and bus stations. Beni and the front desk is very nice and helpful, she went above and beyond for us and is very knowledgable on Florence and surrounding cities. Do not plan to eat the breakfast, it's horrible.