Ratings based on 1,277 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 28-Apr-2015
Excellent hotel, well located within walking distance of most of the city.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Apr-2015
The location is not as good as the royal mile for restaurants but everything else about the hotel was excellent.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom godalming. surrey

Lovely hotel.

Posted 18-Apr-2015
Pros: It was clean and looked newly decorated.
Location: It was in an excellent location a short walk to princess street and gardens.
The hotel and staff were excellent they were very polite and were keen to help.. It was close to the shops and all the sightseeing areas most were in walking distance.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Well positioned for everything.

Posted 10-Apr-2015
Cons: The bed was too soft and caused back pain during the day. Choose to try sleeping on top of quilt to try and get more support, only this can be cold.
In an excellent location, just a short walk to the main thoroughfare of Edinburgh.Numerous restaurants, and coffee shops in George Street and surrounding roads: Difficult to make a choice, and should I return would like to try some of the restaurants in the road behind George Street. The room was clean and tidy, but I struggled to sleep well as I found the bed far to soft. My overall view is that it was an excellent hotel, in a prime location, and the staff worked hard to ensure that a high standard was maintained.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom M

Very convenient to George and Princes Street.

Posted 07-Apr-2015
Great hotel and staff. This trip was from my wife for my Birthday and when arrived in room we had won chilling, cheese and biscuits and a card. I will definitely be back.
5 out of 5
Recommended
for Everyone
by A verified traveller

Super location only surpassed by the helpful staff

Posted 01-Apr-2015
Pros: Location very central for shopping and restaurants
The staff were superb - from the room service, restaurant staff to the reception staff. Best I'd ever encountered. Each one was prepared to go the extra mile.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Newcastle

Perfect location

Posted 23-Mar-2015
Excellent location for Royal mile and new town. Good restaurant and bar but beware short measures for cocktails in bar - too much ice. Breakfast was fantastic , room very clean, warm and bed was comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller

Fantastic hotel!!!

Posted 16-Mar-2015
A great hotel, service, facilities & staff all first class. Great value too & the perfect place to stay, can't recommend highly enough!!
3 out of 5
Recommended
for Everyone
by A verified traveller

Great location.

Posted 16-Mar-2015
Pros: Location
Cons: A bit crammed in the room. More stock of tea, coffee and milk would have been nice rather than having to keep going to reception to get this.
Location: Location is great near centre of town with lots of resturants, pubs, shops and entertainment.
Great location although the room was smaller than expected. Staff were very polite and well mannered and the breakfast choices was good.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Mar-2015
Great experience at a hotel with a great location. Room was small but was no problem for just me.