Ratings based on 1,015 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Deutschland

Sehr zentrale Lage, ordentlich und sauber

Posted 27-Jan-2015
Pros: Lage, Sauberkeit
Cons: WLAN kostenlos
Das Hotel hat eine gute Lage, ist sauber und das Personal macht einen kompetenten Eindruck. Negativ ist die Hellhörigkeit, sonst war alles in Ordnung.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Corby, Northants

Central location.

Posted 13-Jan-2015
Pros: Location
We went for a long weekend for a birthday. The hotel was within walking distance of everything we had planned, a show at the Playhouse, dinner at Twenty and of course a visit to the Castle. The hotel is in the middle of everything and is right opposite the Scott monument. All Trams and buses stopped within a few feet. Not at all suitable for people who have difficulty with stairs as you have 29 steps before you get to the front desk. All in a fantastic break, very pleasant, helpful staff. Comfy rooms, if anything just a tad too warm. We defiantly will be back.
1 out of 5
by A verified travellerfrom glasgow

staff

Posted 11-Jan-2015
didn't stay at hotel as they were adding an extra £25 aqusition charge ( which I didn't know about) to my bill that I would get back in am when I queried this the staff were rude and wouldn't help me with any questions deffinatley will not be staying or recommending to friends / family
2 out of 5
by A verified travellerfrom Kelowna

Old......it's in the Name!!

Posted 11-Jan-2015
Dated in every aspect, have to carry luggage to first floor check in. Many other choices with as good a location. Would not stay again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New Zealand

Great location

Posted 10-Jan-2015
Stayed for 4 days over New Years. Great location, very clean and tidy rooms and generally helpful staff
2 out of 5
by A verified travellerfrom Spain

Not good value for money

Posted 05-Jan-2015
This hotel is in a great location but is old and shabby. Definitely not worth £90 per night. The hotel staff were very friendly and helpful.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Renfrew

Very central for everything

Posted 04-Jan-2015
Pros: very central
I had a comfortable stay in this hotel, great view from our window onto princess street, very central for everything we wanted to do, We had a lovely breakfast in the morning, would definitely recommend this hotel to a friend
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Virginia, USA

New Years stay 2015

Posted 02-Jan-2015
Overall hotel amenities: 2-3 Hotel staff knowledge: 2-3 Hotel restaurant: 2 Hotel staff wants to be helpful but are not very knowledgabe about Edinburgh area. Location of hotel is very good. Across the street from one of the New Years Eve parties. If you go for NYE be sure to get your tickets in advance. Hotel included a pass to get into the party but party security wanted to see an actual wrist band. Not a paper ticket. Do not take your kids the the later events, numerous crushing related incidents. This info came from guests who needed to escape the event due to lack of crowd control. Beware. There are supposed to be earlier fireworks displays that are more family friendly. Beware of the drunken idiots. Like any other country. Use the the tours to see the countryside. Our driver, Graham, (Grey line Company) was extremly knowledgeable of his countries great places to visit. Highly recommended. A 5 easy on my scale.. The 100 bus line runs every 15 minutes from the airport to within 100 feet of the hotel. Very affordable and convenient. 7 Pounds for a round trip ticket from door to door.
3 out of 5
Recommended
for Everyone
by A verified traveller

central location, quite uncomfortable

Posted 27-Dec-2014
Pros: great central location
Cons: pillows were, at best, tissue paper. bed was also very uncomfortable. very noisy with people walking around upstairs. i doubt i'll stay again
Location: pretty much everything
great location, but bed and pillows very uncomfortable
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Madrid

Wonderful distance to train station

Posted 22-Dec-2014
Cons: Could do with free wifi
Really lovely hotel, close to the train station and near to the airport bus stop, so handy to get to straight from the airport. Lovely staff, so friendly and welcoming. The only negative was that I couldn't find the lift to the reception so had to lug some rather heavy bags upstairs but the staff were really helpful even though it was a rather late check in!