This is one of the best hotels I've stayed in, and coming from someone who stays in many hotels... this accolade is well-deserved.
I only have one small complaint, and it's due to a technicality in communication with reception staff. I booked a room with twin beds, as I was travelling with my mother. When i checked in, the room allocated to us had one large bed. Turns out you can't just say 'twin beds'... according to the receptionist (Candie, I think) you have to specifically ask for the twin beds to be 'split' (all the 'double' beds have twin bed bases and can be split out). So if you want 2 beds, you can't just say 'give me twin beds' - you have to say 'split the twin beds out'. Ridiculous, i know. I was also informed by her that the reason they hadn't seen my 'special' request in the first place was because i added it to a comments section that they 'don't normally check'. There you have it.
Other than that issue (which was very quickly and efficiently sorted out by Brenda, the duty manager), I have to say that I really enjoyed my stay. The staff in this hotel are lovely and will go above and beyond to make sure you enjoy your stay - their service is amazing. The room was fantastic, and the location is perfect. It's pricey, but it's worth every cent.
With its turrets piercing the indigo Eastern Cape skyline, The Boardwalk, located in Algoa Bay, the coastal strip of Nelson …More
Loved the facility and friendly staff. It is a very long gravel road drive to get there and we we told that check in did not begin before 2:00 so we arrived at about 3:30 already too late for the afternoon safari that left at 3:00, so they gave us credit for any of the additional actives they offered the next day, I.e. Cheetah walk, caves, spa. We availed ourselves of everything they had to offer. We had great morning and afternoon safaris with Rangers Rodwell and Jonathan who were both excellent at tracking the animals. We saw lions (and their kill), Cape Buffalo, elephants, rhino, cheetahs, ostrich, baboons, monkeys, every sort of antelope and wildebeest, and even saw a tortoise. The birds were abundant and beautiful. Driving into the park we came across about a dozen giraffes. The food, including afternoon tea at 2:00 was very well done.
Kathy from New Hampshire, USA
Hidden within the cavernous bushveld of the Eastern Cape s Sundays River region, lies the Addo Elephant Park. It is here …More
We read some excellent reviews before choosing Hitgeheim, and they were all justified! Archie has created a little piece of heaven in these 8 thatched-roof chalets, cozy lounge with fireplace, decks and restaurant. We loved everything about our chalet.....private deck overlooking the river valley, sitting room, comfy bed, open shower. The food was uniformly delicious and beautifully presented. What really makes Hitgeheim special though, is its staff. Everyone was wonderful, and we are especially grateful to Donald & Michael for taking such good care of us; to Peter for a fabulous and informative tour of Addo Elephant Park, and to Archie for arranging our tour days in CapeTown with his son, Martin (who is a chip off the old block!). Archie also arranged our game drives at Schotia and at Amakahla. If you are going anywhere near Port Elizabeth, this is THE place to stay!!
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