The hotel cost more than $150. For that we expected more than a lackluster breakfast, an internet connection that did not work, and a cable TV connection whose English-language channels did not work. We recommend looking elsewhere in Mussoorie.
We arrived at the hotel after a very tiring trip. The hotel staff and facilities made us feel at home. The experience at this hotel drained all our tiredness away. It was a wonderful stay. I'd like to congratulate the staff for their service quality. Keep it up!
When we reached Mussoorie, the Ilbert Manor staff informed us that our car won't be able to go to the hotel because the winding road was very narrow. Honestly, that was a bummer and I thought to myself that I have made a wrong decision . But the way they assisted us in parking and taking us to and fro the Mall Road, not to forget taking care of some really inane children demands. I was quite floored.
It's not a big hotel property , rather a boutique hotel with unusually large rooms. But what impressed us is that despite not being attached to a big chain-the hotel staff displayed such professionalism that some of the big chains. An learn a thing or two from them.
Whether it was food, understanding that the child is not well and needs some kind of khichdi at 12 in he night or pure cleanliness- these guys are sure on top of their game.
Right from the manager to the cleaning staff, not to forget the drivers and roomservice staff- each of them embodied that ethos of warm hospitality and discipline which is rare today.
Pleasant stay. However, despite making several requests for adjacent rooms they did not adhere to our request!
We did notice at least three rooms on the same floor which were unoccupied but for some strange reason the hotel staff refused to offer those rooms!
Discover the Best Western Hotel Madhuban, gateway to the foothills of the Shivalik Ranges with the backdrop of the great …More
The hotel, as an old residence, preserves the charm of times past with nice decor and the feeling of a retreat. The grounds are lovely and it is located a perfect distance from the business of the Mussoorie Mall Road, with a free shuttle to- and fro. Food was delicious-- breakfast every morning was very nice-- although the a la carte menu is somewhat limited. We got massages at the spa and thoroughly enjoyed them, plus the sauna and steam room included afterwards. Overall a peaceful stay in a beautiful location.
Fortune Resort is at the tail end of the Mall Road. During my stay for three days, checked other hotels at the Mall road. Was pleasantly surprised with Hotel Padmini Nivas. It is a very good property with heritage feel. Morever it is a Value for money hotel. Fortune, on the other hand is a very good resort with good rooms and excellent service. However, felt it is a bit on the higher side spending approx 8500 per night. didnt feel it like value for money after checking the other Hotels at the Mall road.
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