The rooms are large and spacious. The rooms, bathrooms and the passages are all neat and clean and the breakfast spread is good. The view of the hills is beautiful there
The staff are all good and they differently abled staff at the hotel who are extremely efficient. This is also a very noble approach.
Though the hotel is a bit away from town the mall attached to the hotel makes up for it.
Pleasant stay. However, despite making several requests for adjacent rooms they did not adhere to our request!
We did notice at least three rooms on the same floor which were unoccupied but for some strange reason the hotel staff refused to offer those rooms!
Discover the Best Western Hotel Madhuban, gateway to the foothills of the Shivalik Ranges with the backdrop of the great …More
The hotel, as an old residence, preserves the charm of times past with nice decor and the feeling of a retreat. The grounds are lovely and it is located a perfect distance from the business of the Mussoorie Mall Road, with a free shuttle to- and fro. Food was delicious-- breakfast every morning was very nice-- although the a la carte menu is somewhat limited. We got massages at the spa and thoroughly enjoyed them, plus the sauna and steam room included afterwards. Overall a peaceful stay in a beautiful location.
We arrived at the hotel after a very tiring trip. The hotel staff and facilities made us feel at home. The experience at this hotel drained all our tiredness away. It was a wonderful stay. I'd like to congratulate the staff for their service quality. Keep it up!
When we reached Mussoorie, the Ilbert Manor staff informed us that our car won't be able to go to the hotel because the winding road was very narrow. Honestly, that was a bummer and I thought to myself that I have made a wrong decision . But the way they assisted us in parking and taking us to and fro the Mall Road, not to forget taking care of some really inane children demands. I was quite floored.
It's not a big hotel property , rather a boutique hotel with unusually large rooms. But what impressed us is that despite not being attached to a big chain-the hotel staff displayed such professionalism that some of the big chains. An learn a thing or two from them.
Whether it was food, understanding that the child is not well and needs some kind of khichdi at 12 in he night or pure cleanliness- these guys are sure on top of their game.
Right from the manager to the cleaning staff, not to forget the drivers and roomservice staff- each of them embodied that ethos of warm hospitality and discipline which is rare today.
*For these packages, package savings is at least equal to the cost of the flight or hotel if booked separately. Note: For packages including flights, you will be charged by the airline for the flight, but your savings on the package will equal the cost of the flight.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.