Fortune Resort Grace - Member ITC Hotel Group

Photo gallery for Fortune Resort Grace - Member ITC Hotel Group

Primary image
Terrace/patio
Terrace/patio
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Fortune Resort Grace - Member ITC Hotel Group

Fortune Resort Grace - Member ITC Hotel Group

4.0 star property

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Library Bazaar, Gandhi Chowk, Mussoorie, Uttarakhand, 248179

Explore the area

  • Popular LocationMussoorie Christ Church19 min walk
  • Popular LocationGun Hill20 min walk
  • Popular LocationMunicipal Garden42 min drive

Choose dates to view prices

About this area

Mussoorie

Located in The Mall Road neighbourhood, Fortune Resort Grace - Member ITC Hotel Group is connected to a shopping centre. Mussoorie Christ Church is a local attraction and the area's natural beauty can be seen at Gun Hill and Municipal Garden.

What's nearby

  • Mussoorie Christ Church - 19 min walk
  • Gun Hill - 20 min walk
  • Mussoorie Lake - 17 min drive
  • Bhata Falls - 23 min drive
  • Municipal Garden - 42 min drive

Getting around

  • Dehradun (DED-Jolly Grant) - 144 min drive

About this property

Fortune Resort Grace - Member ITC Hotel Group

Mountain hotel connected to a shopping centre in Mussoorie with free valet parking
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a steam room, a conference centre and a coffee shop/cafe are on-site.
Fortune Resort Grace - Member ITC Hotel Group offers 74 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a steam room and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages spoken

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 8 AM–10:30 AM: INR 800 for adults and INR 450 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Orchid
  • Terrace

Things to do

  • Arcade/games room
  • Fitness centre
  • Spa services
  • Steam room

Family friendly

  • Arcade/games room
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Turndown service

Business services

  • Conference centre (2799 square feet of space)
  • A meeting room

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out fee: 50 per cent of room rate
Express checkout

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2500.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 4499.5
  • New Year's Eve (31 December) Gala Dinner per child: INR 1999.5 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: INR 800 for adults and INR 450 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: 50 per cent of room rate
  • Rollaway bed fee: INR 2500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit; WiFi in public areas is also free and has a 4-device limit

Property is also known as

Fortune Grace
Fortune Grace Mussoorie
Fortune Grace Resort
Fortune Resort
Fortune Resort Grace Member ITC Hotel Group Dehradun
Fortune Resort Grace Mussoorie
Fortune Resort Grace Member ITC Hotel Group
Fortune Grace Member ITC Group Dehradun
Fortune Grace Member ITC Group
Fortune Grace Member ITC Grou
Fortune Grace Member Itc Group
Fortune Resort Grace - Member ITC Hotel Group Hotel
Fortune Resort Grace - Member ITC Hotel Group Mussoorie
Fortune Resort Grace - Member ITC Hotel Group Hotel Mussoorie

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 2 out of 28 reviews
5 - Excellent 7%
Rating 4 - Good. 17 out of 28 reviews
4 - Good 61%
Rating 3 - Okay. 5 out of 28 reviews
3 - Okay 18%
Rating 2 - Poor. 3 out of 28 reviews
2 - Poor 11%
Rating 1 - Terrible. 1 out of 28 reviews
1 - Terrible 4%

3.7/5

Cleanliness

3.7/5

Staff & service

2.0/5

Amenities

3.5/5

Property conditions & facilities

2/5 Poor

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs renovation. The rooms have become quite old and flaky, and even if cleaned, they look messy. The morning breakfast staff seemed rude and tired. Staff at the reception too was quite cold, and unwelcoming.
Stayed 1 night in Jan 2021

3/5 Okay

Liked: Cleanliness, room comfort
Mixed bag stay , seen better Fortune properties
The maintenance of property has deteriorated, lot of broken furniture and outside panels were visible. Non view rooms does not mean that people need to see LPG cylinders and garbage lying around which what the case was from our room. Lack of communication between front desk and room service as both shared contradictory information. Room service denied serving dinner in room whereas front desk stated we could order. Breakfast options were not great in first two days and service was not that great or should i say planned.
Stayed 3 nights in Jan 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was a good experience but there is a lot of scope for improvement.
Stayed 2 nights in Oct 2020

4/5 Good

Stayed 4 nights in Oct 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Property location is very gud, but some relocation is going at my time of visit
Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my Trip .....
It was wonderful staying in Fortune Grace hotel. The staff are really very helpful n courteous. Though the property needs an upgrade but overall it's pleasing experience. Location of the hotel is at Library Bazaar n you can reach Mall road by walking 15 minutes which is quite convenient. I would recommend this hotel for stay.........!
Stayed 2 nights in May 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, Beautiful Overlook, Convenient
We had a great stay and were pleased to find such a great location with good food and friendly staff. The views are a wonderful overlook towards the Dehradun Valley and sufficient parking. We loved being able to enjoy a nice walk down Mall Road from the Ghandi Chowk entrance and enjoyed the evening stroll, feeling safe in the environment is a plus.
Stayed 1 night in Mar 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
Clean hotel and good food, but breakfast can be improved.
Stayed 1 night in Feb 2019

3/5 Okay

Liked: Staff & service
Ok...Can be improved.
Slow check-in and not ready to service full occupancy of hotel.
Stayed 1 night in Dec 2018