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Reviews of Motel 6 Dallas, TX - Market Center

2 out of 5
Motel 6 Dallas, TX - Market Center
1625 Regal Row, Dallas, TX

Reviews

6.2
Rating 10 - Excellent. 177 out of 826 reviews" "
Rating 8 - Good. 190 out of 826 reviews" "
Rating 6 - Okay. 138 out of 826 reviews" "
Rating 4 - Poor. 124 out of 826 reviews" "
Rating 2 - Terrible. 197 out of 826 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The light above the tv wouldn’t turn off called the front desk he said he would come in 5 mins never showed up so I went and unplugged it
Stayed 1 night in May 2024

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
Room smells like poop plumbing problems
Stayed 1 night in May 2024

6/10 Okay

Mario

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches in the room along with lady bugs. Restroom stunk when the lights were turned on due to the vent. Toilet wasn’t clean. A roach landed on my arm in the middle of the night. However the beds were stuuuuupid comfy 😂
Stayed 3 nights in May 2024

6/10 Okay

Caleb

Liked: Cleanliness, property conditions & facilities
Good enough for me.
Stayed 1 night in May 2024

2/10 Terrible

Jose

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
This place is literally roach infested
Stayed 2 nights in May 2024
Response from Brand Experience Team on 14 May 2024
Hi Jose, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

6/10 Okay

Scott

Travelled with family
Liked: Cleanliness, staff & service
Clean room
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 14 May 2024
Hi Scott, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

10/10 Excellent

Fono

Travelled with partner
Liked: Amenities
WORKER WAS NICE AND ROOM WERE CLEAN
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 6 May 2024
Hi Fono,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

8/10 Good

Denzel

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My room was clean and acceptable bed was comfortable only problem was no microwave in room other than that everything was cool for the price on the weekend.
Stayed 2 nights in Apr 2024
Response from Nancy Y. on 2 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Orval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff.
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

Shahid

Liked: Amenities
Nice place reasonable price
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

MICHAEL

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2 May 2024
Hi Traveler, We are glad you enjoyed your stay!Maz K.#Team6

10/10 Excellent

Jason

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room, reasonable price. No complaints I’d definitely stay there again.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Jason,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I was extremely impressed with the property
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi LisaThanks for your review, we really appreciate the support. Lilith#Team6

10/10 Excellent

Mary D

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff…very clean room
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi MaryWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

6/10 Okay

albert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our first room had a bad ac unit, they switched our rooms and it was "motel 6". Proximity to love field, and DT was suitable. Staff is friendly and attentive and do their best.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Albert,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 Excellent

David, Mineral Wells

Stayed 1 night in Mar 2024

10/10 Excellent

Jaward

Liked: Staff & service
Kind staff. Clean room with fridge and microwave.
Stayed 6 nights in Mar 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Jaward, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

2/10 Terrible

Stony

Disliked: Cleanliness, property conditions & facilities
There was a used condom in the parking. The AC only works if got up and turned it back on after it stopped running because it would not run on its own. There was a cockroach in the bathroom. There was hair on the floor and on the towels in the bathroom. And here was also a gap in the door so wide, you could see out the door with thr door shut.
Stayed 3 nights in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Stony,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Asiaa

Stayed 1 night in Mar 2024
Response from Brand Experience Team on 29 Mar 2024
Hi Asiaa,Thank you for the excellent rating!! Maz K.#Team6

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to everything we doing
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 19 Mar 2024
Hi Bobby, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie#Team

8/10 Good

Bishop

Liked: Cleanliness, staff & service
It was fine
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Bishop,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Jeff

Stayed 2 nights in Jan 2024

10/10 Excellent

ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great custer service and awesome staff. Checked in and out in a breeze. Definitely would stay again.
Stayed 3 nights in Dec 2023
Response from Nancy Y. on 23 Jan 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Jada

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful Stay
Nice and Quiet for New Years
Stayed 1 night in Dec 2023
Response from Nancy Y. on 16 Jan 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Lucille

Disliked: Amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Tammy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great interactions
It was a rainy, cold and dreary Thursday night in Dallas. The young man at check in could not have been more pleasant. As he was checking me in I noticed he had me in an upstairs room and asked for ground floor which he quickly accommodated for me and did not even roll his eyes!!(not that I saw anyway) again he was very pleasant and efficient. The next morning my flight was delayed due to weather. I called the front desk and asked if I could delay check out one hour and again she was as accommodating as the young man the night before. When I finally did check out she didn’t charge for my extension and was so nice and wished me Happy Holidays. I know this type things can’t always happen, but when they can it so very much appreciated, and the fact that it was all done with smiles and thank yous goes a very long with me and my return business.
Stayed 1 night in Dec 2023
Response from SAM on 20 Dec 2023
Hi Christopher, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Sam P #Team6

10/10 Excellent

Sean

Stayed 1 night in Dec 2023

10/10 Excellent

Kerri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick stay place!
Was a great place for one night and affordable. Was clean!
Stayed 1 night in Dec 2023
Response from SAM on 20 Dec 2023
Hi Kerri, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Sam P #Team6

10/10 Excellent

Ravin

Liked: Cleanliness
Response from SAM on 20 Dec 2023
Hi Ravin, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Sam P #Team6

2/10 Terrible

Alonso

Disliked: Property conditions & facilities, room comfort
I got two dirty rooms and the third one was a very small bed and was not what I expected
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Alonso,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Cisco

Stayed 1 night in Oct 2023
Response from SAM on 20 Dec 2023
Hi Cisco, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Sam P #Team6

2/10 Terrible

Jermaine

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Connie

Business traveller
Stayed 25 nights in Sep 2023
Response from SAM on 20 Dec 2023
Hi Connie, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Sam P #Team6

8/10 Good

Troy

Travelled with group
Liked: Cleanliness, staff & service
it was tight parking
Stayed 3 nights in Oct 2023
Response from SAM P on 19 Oct 2023
Hi Troy, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Sam P #Team6

10/10 Excellent

shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from SAM P on 16 Oct 2023
Hi Shauna, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Sam P #Team6

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad for a one night stay
Bed was uncomfortable but other than that we have no complaints
Stayed 1 night in Oct 2023
Response from SAM P on 16 Oct 2023
Hi Michael, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Sam P #Team6

2/10 Terrible

Quincy

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from SAM P on 6 Oct 2023
On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Sam P #Team6

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service
Its ok
Response from SAM P on 6 Oct 2023
Hi Marilyn, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Sam P #Team6

4/10 Poor

Emily

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Dirty/dingy. Cleaning was done but there's more of a maintenance issue. The design of the modern Motel 6 threw industrious- made for heavy use materials out the window and replaced them with CHEAP PLASTIC materials that wear down quickly and look cheaper than what they replaced. WHAT A SHAME! Especially for the price! Phone in the room didn't work-couldn't even call the front desk. Had to use my cell phone to call the front desk! Had to turn in my Drivers License to pick up an ironing board and iron! I shouldn't have to waste 5 minutes of my life writing this review. I hope it makes a difference. Not the Motel 6 I grew up with!
Stayed 3 nights in Sep 2023
Response from SAM P on 6 Oct 2023
On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Sam P #Team6

4/10 Poor

Quincy

Stayed 1 night in Oct 2023
Response from SAM P on 6 Oct 2023
On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Sam P #Team6

6/10 Okay

Elizabeth

Liked: Cleanliness
The receiving staff was friendly. The other folks around the room were too loud and crazy.
Response from SAM P on 3 Oct 2023
Hi Elizabeth, Thank you so much for taking the time to leave us a rating - it's much appreciated! Sam P #Team6

10/10 Excellent

Lori

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from SAM P on 22 Sept 2023
Hi Lori, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Sam P #Team6

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Complementary coffee myth
Not too big of a deal, I guess, but there wasn't any coffee left at 9am this morning. And the desk clerk wasn't willing to make any. Instead he suggested to use the hot water and make instant decaf. Not really great customer service or the way I want to start my day.
Stayed 1 night in Sep 2023
Response from SAM P on 22 Sept 2023
On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Sam P #Team6

10/10 Excellent

Hock Loon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from SAM P on 6 Sept 2023
Hi Hock Loon, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Sam P #Team6

2/10 Terrible

Alba

Stayed 1 night in Aug 2023
Response from SAM P on 22 Sept 2023
Thank you so much for taking the time to leave us a rating - it's much appreciated! Sam P#Team6

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C springs
Close to love field. A Motel 6
Stayed 1 night in Aug 2023
Response from SAM P on 1 Sept 2023
Hi Daniel, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Sam P #Team6

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised by the cleanliness and that there was a small refrigerator and a microwave in the room. No coffee maker or iron though.
Stayed 1 night in Aug 2023
Response from SAM on 28 Aug 2023
Hi Lauren, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Sam P #Team6

2/10 Terrible

Lucas

Stayed 1 night in Aug 2023
Response from SAM P on 4 Sept 2023
On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Sam P #Team6