This is a beautiful hotel right on the river walk. The entire staff was kind and attentive and caring except for the girl at check in. Check in was at 4 we got there at 2 and she just very flatly informed us of that. She seemed annoyed. We've gotten to hotels early before and have always been accommodated, but not here. Everyone else was awesome, especially Francisco. We loved that guy! Valet parking is $36 a day, but was pretty convenient.
Traveller from illinois
This 14-story, Mediterranean-inspired hotel is on the Riverwalk, two blocks from the convention center, La Villita Historic …More
The hotel itself was nice, but the desk clerk lied to me when I asked her to verify my SPG membership number was on the room (whether points were received or not, I don't appreciate being fibbed to). Moreover, the waitstaff at the restaurant in the lobby was slow and while the prime rib was excellent, the side dish and my husband's pasta dish were just so so. The bed was comfortable and the room spacious, but not what I was expecting. Best portion was the glorious walk in shower.
Traveller from Greenville, TX
This modern high-rise hotel is 2 miles from Dallas/Fort Worth International Airport and 5 miles from the Irving Convention …More
My wife and I took two of our grandkids to see the Disney production "Frozen" at the American Airlines Center. We drove down to Dallas from Wichita Falls, TX. I was not looking forward to this trip, however, it turned out to be surprisingly good. Much of this was due to the Hotel and its staff. Everybody there treated us so very well. In my mind the Hotel and the staff made the trip very worthwhile. And, the grandkids really liked the "show."
Thanks again for all of the help that was provided to us. We will come again.
Robert K. Hegglund, Wichita Falls, Texas
Traveller from Wichita Falls, TX 76310
This 1912 Baroque-style hotel is in the center of the Dallas Business District, close to the Convention Center, Arts …More
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