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"Friendly staff, lovely hotel "

"Very welcoming and comfortable a lovely stay. Great breakfast."

"Excellent service, delicious food and great location."

"We had a wonderful time, staying for four nights. We arrived to check in and were greeted so warmly that we instantly felt at home. All the staff were friendly and helpful throughout our stay. The complementary breakfast was very good and given that the hotel was super busy, it was a thing of wonder that the kitchen and serving staff were able to keep all the options topped up and the tables quickly cleared and cleaned and ready for the next breakfasters! We found it to be quite a jolly affair. Our room was internal facing so no view but super quiet. Everything in the room was clean and comfortable, although some extra drawers would have been useful to unpack a few more things from suitcases. The hotel is in a good location and everywhere was easy to walk. It was also easy to walk to and from the bus and train stations - it's possible to visit the city of Wells by bus if you don't have a car. All in all, a very enjoyable stay that exceeded our expectations. "

"Wonderful stay, room extremely spacious , however it was a little warm. Breakfast and evening meal was lovely , however the restaurant can get a little hot in warmer weather. Perhaps fans or more open windows may help. Wonderful surroundings and stunning views. Family friendly hotel, will happily stay again."

"Parking was a bit squishy "

"The hotel staff was friendly, helpful and the room was comfortable. The hotel location is perfect with everything in walking distance. The breakfast was worth paying extra. However, a waiter in the breakfast room set our tableware out in front of us by grabbing the eating end of our utensils with their hands instead of placing them out by the handle. It wasn’t very sanitary. Waiters should know better. That being said, I would still recommend staying here. "

"We loved everything about our stay at this hotel in Bath. Our room was BEAUTIFUL, very clean, adorably decorated, and felt brand new. The staff was lovely, the location was perfect, and it felt like a luxury property in every way. It will be my number one choice whenever I am in Bath."

"Lovely hotel. Really enjoyed our stay here. Walking distance to the shops. Comfortable twin rooms. Would definitely stay again"