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Explore the area

Map
Boulevard Costera de Bacalar Sur # 625, Bacalar, QROO, 77930
  • Popular LocationCenote Cocalitos15 min walk
  • Popular LocationCenote Azul20 min walk
  • Popular LocationLaguna Bacalar Ecological Park6 min drive
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)34 min drive
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Room options

View all photos for Standard Room, Garden View

Standard Room, Garden View | In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, Garden View

Highlights

Air conditioning
Smart TV
Ceiling fan
Private bathroom
In-room safe
Daily housekeeping
  • 129 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Garden View

Standard Double Room, Garden View | Bathroom | Shower, free toiletries, towels

Standard Double Room, Garden View

Highlights

Air conditioning
Smart TV
Ceiling fan
Private bathroom
In-room safe
Daily housekeeping
  • 129 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Lagoon View

Deluxe Room, Lagoon View | In-room safe, iron/ironing board, rollaway beds, free WiFi

Deluxe Room, Lagoon View

Highlights

Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Private bathroom
In-room safe
Daily housekeeping
  • 290 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, (217)
The price is £169
includes taxes & fees
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About the area

Bacalar

Located in Bacalar, Hotel Carolina Bacalar is on a private beach. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Looking to get your feet wet? Kayaking and sailing adventures can be found near the property.
Visit our Bacalar travel guideOpens in a new window

What's nearby

  • Cenote Cocalitos - 15 min walk
  • Cenote Negro - 19 min walk
  • Cenote Azul - 20 min walk
  • Municipal Spa of Bacalar - 4 min drive
  • Laguna Bacalar Ecological Park - 6 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 34 min drive

Restaurants

  • La Trattoria 46 - 5 min drive
  • Mr. Taco - 5 min drive
  • Los Aluxes - 6 min walk
  • Chacá - 19 min walk
  • Enamora Bacalar - 5 min drive

About this property

Hotel Carolina Bacalar

Upscale hotel
At Hotel Carolina Bacalar, you can look forward to a free daily manager's reception, a terrace and a garden. Treat yourself to a massage or other spa services. In addition to a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers
  • Free self-parking
  • English breakfast (surcharge), a 24-hour front desk and smoke-free property
  • Luggage storage, a front desk safe and concierge services
  • Guest reviews speak well of the helpful staff
Room features
All guest rooms at Hotel Carolina Bacalar have perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Ceiling fans and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 8:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurante

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Visual fire alarm

More

  • 2 floors
  • 4 buildings
  • Built in 2018
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch Smart TV
  • MP3 dock

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Late check-in subject to availability

Check-out

Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 300 for adults and MXN 300 for children
  • Rollaway bed fee: MXN 450 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Carolina Bacalar
Carolina Bacalar
Hotel Carolina
Hotel Carolina Bacalar Hotel
Hotel Carolina Bacalar Bacalar
Hotel Carolina Bacalar Hotel Bacalar

Frequently asked questions

Does Hotel Carolina Bacalar have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Carolina Bacalar?

As of 3 May 2024, prices found for a 1-night stay for 2 adults at Hotel Carolina Bacalar on 26 May 2024 start from £178.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Carolina Bacalar pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Carolina Bacalar?

Self-parking is free at this property.

Hotel Carolina Bacalar Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 102 out of 149 reviews" "
Rating 8 - Good. 31 out of 149 reviews" "
Rating 6 - Okay. 10 out of 149 reviews" "
Rating 4 - Poor. 2 out of 149 reviews" "
Rating 2 - Terrible. 4 out of 149 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Curtis, Diamond Bar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well thought of and put together. It had all the conveniences of a bungalow with a view.
Stayed 4 nights in Apr 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing propu
Stayed 2 nights in Apr 2024

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Apr 2024

10/10 Excellent

John and Jacqueline, KANSAS CITY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time that I have stayed in the Carolina hotel. I brought my husband and sister-in-law to see it because I knew my description could not do justice to it as much as actually experiencing being at the Carolina hotel It's absolutely beautiful.
Stayed 3 nights in Jan 2024

10/10 Excellent

Angel

Stayed 1 night in Jan 2024

10/10 Excellent

Karla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Great customer service.
Stayed 2 nights in Jan 2024

10/10 Excellent

JORGE

Stayed 4 nights in Nov 2023

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2023

4/10 Poor

Luciane

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Even though on the water, it is a nice part and it is the very soft muddy smelly soil. Also not value for money at all. Breakfast is stingy. You get either a coffee or a juice (and terrible at that). We stayed in a more expensive hotel 2 nights prior (£50 more a night but beautiful and impeccable service) and by the time you spend extra on breakfast it is the same price! I only didn’t cancel Carolina due to the waterfront! What a mistake! Not worth staying there. Spend your money on a better hotel. You will be going to ‘beach clubs’, restaurants on the water front anyway so….. the only saving grace was the lovely young lady who checked us in and that the rooms were clean.
Stayed 3 nights in Aug 2023

10/10 Excellent

Eloisa, denver

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a really nice lake front hotel, small that the amenities felt private. The only thing was the shower heads needed to be updated water was coming out in different directions but overall loved the place and would definitely would go back.
Stayed 3 nights in Jul 2023

General hotel information

Reasons to Book
Spacious Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0