“At the Right Price, It's OK”

But supply & demand set the price at what we've paid for better hotels in the area (Wisconsin was in town for football game), so it was over-priced. Room was actually nicer than I expected but it was uncomfortably warm, even with heat turned off, and the bathroom fan did not work. Also, it seemed breakfast on a Sunday should go past 9am. Service at desk was friendly so no complaints about that. Location is decent, very easy to get to campus or downtown Urbana or Champaign.

“Surprised really”

I found that I was quite surprised with the quality of the hotel. The bed was comfy, room was clean, relatively quiet as well, and my room came with a mini fridge and microwave (but I was told that it wasn't in every room). In the morning the continental breakfast included cereal, oat meal, donuts, yogurt, and even make it yourself waffles, plus coffee, hot water and juice. It was very close to the bus, and not too far from where I needed to be, sound I found transportation to and from the hotel was easy. The only problem is there isn't much around the hotel, only convenience stores and other hotels, so going out for dinner was a little more difficult.

“completely refurbished it is really nice now”

they have renewed hotel it is nice and clean and new

“Nothing fancy, but clean and comfortable”

The name of this review pretty much says it all. This hotel room was good value for the money.

“We'll be back”

The price was right and the whole hotel was very clean. Breakfast was good. Service was very good.

“Parking?”

They ran out of parking again. I'll try another hotel next time.

“DIRTY!!!!!!!!!!!!!!!!!!!!!!!”

the room was very dirty. pool was out of service. no internet.

“Good value”

They do not have enough parking when the hotel is busy. I was told to park in a handicapped spot. The clerk said they do this all the time. This was illegal and inappropriate. Overall, this is a fair value in the budget category.

“Second time pool was not available to use and no compensation-unacceptable!”

We asked two managers at the front desk to give us a discount or refund for our cost, considering we did not have the advertised swimming pool available. This was the second time we have gone to this Sleep Inn motel and had the pool closed for maintenance, without warning. Good location, clean enough rooms, simple and adequate continental breakfast, but NO use of the pool. Had the manager(s) offered to refund or discount our cost of stay or pay for us to stay at a nearby motel which had a working pool, we might not want to besmirch the name of the hotel chain and Expedia. Two different managers refused to give us any compensation, or hardly any sympathy, stating that they couldn't change anything since we made our reservation through Expedia. Well, that is a convenient policy for getting out of being responsible. We came to my hometown to clean out my late mother's house, which is being sold and to be torn down. We thought being able to swim after our long day's work would be helpful for our spirits. Our daughter who has Down syndrome can tolerate going along on a rough trip when she is able to swim. The least the manager could have done would have been direct us to an indoor pool, like a YMCA, and paid our guest rate. Service and consideration of guests' comfort just aren't what they once were. I hope my message motivates you to make some changes, at least, for someone else.