Ratings based on 131 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Couples
by A verified traveller from Sussex

A very large, impressive hotel.

Posted 01-Sep-2014
Pros: The spa, the scale, the design, the staff.
Cons: There were cigarette butts (from previous guests) left on the balcony. Sorry, but that's good enough for a five star hotel.
Location: Very well connected to main roads.
Very nice staff and excellent facilities. I went with my wife as a birthday treat and had a very nice time. The spa is to be recommended.
5 out of 5
for Everyone
by A verified traveller from south wales

Very happy

Posted 22-Aug-2014
Rather expensive bit the hotel was fantastic, with real genuinely friendly staff
5 out of 5
for Everyone
by A verified traveller from taunton

Lovely golf resort, very restful facilities brill

Posted 13-Aug-2014
Brilliant relaxing night with my daughter, spa was very good as was the food!
5 out of 5
for Everyone
by A verified traveller

Great hotel with fantastic views

Posted 10-Aug-2014
Pros: There was nothing not to like.
Location: We used it as a base for going to the Millenium Stadium in Cardiff. This hotel has everything you need for things to do.
The room was a really good size a very comfortable, the staff were very helpful and efficient. If you play golf or just want to relax in a spa or go for a swim they have everything you need.
3 out of 5
by A verified traveller from wales

Ask for a room overlooking the Golf Course

Posted 05-Aug-2014
Pros: The staff were very friendly and helpful.
Cons: Better signage for the parking facilities.
My husband and I stayed here on the recommendation of friends. We went there for a 2 night quiet short break. It was anything but. We had loud music from the outside of the hotel, which I was told was from the singer who was there every night and would finish at 11pm. I asked to be moved to a quieter room, but at this point the music stopped. We were told that we would be moved the following night and this would have been arranged for us on our return from a day out. When we returned this had not been done, but a very helpfull young man did arrange this for us. We were moved to the front of the hotel overlooking the M4 and we now had the noise of the traffic. I went down to reception and spoke to the same young man who was more than helpful and he upgraded us to a room overlooking the golf course. If you stay at the Celtic Manor ask for a room overlooking the golf course if you want quiet.
3 out of 5
for Families
by A verified traveller from Somerset

Great hotel, but terrible air con

Posted 29-Jul-2014
Pros: Golf, facilities, food
Cons: Air con - not 5* (or even 2*) standard
Hotel, food and facilities are excellent. However, it was hot (28 C) and the air con in room and restaurant proved woeful, making both very very uncomfortable. Go on a cooler day!
5 out of 5
for Everyone
by A verified traveller from Port Talbot

Treated like Royality

Posted 14-Jul-2014
Fantastic, treated like Royality. Bed was to die for. Breakfast excellent and service second to none
5 out of 5
for Everyone
by A verified traveller from hertfordshire

2night stay

Posted 13-Jul-2014
Pros: All the areas there were plenty of staff to help you if needed
Cons: Nothing
Location: Cardiff is only 20 mins by car a beautiful city to visit
I booked 2rooms for myself and my father as a treat for his 80th We had a superior room with a bacolny both really nice We ate at The Rafters the first night and The Locge the second night both meals were excellent the staff were friendly and attentive we were so pleased with all the service in general including the shuttle bus drivers We will definitely stay again
5 out of 5
for Everyone
by A verified traveller

Luxury relaxation

Posted 11-Jul-2014
Pros: Luxery.
Location: Close to M4 for travelling elsewhere. Cardiff nearby for great shopping and Waterside dining. Also, Dr Who experience.
Stayed one night whilst travelling around locality. Great pool and sauna. Lovely surroundings. Great breakfast, best sausages ever tasted.
4 out of 5
for Everyone
by A verified traveller from UK

Celebrity Golf

Posted 07-Jul-2014
Pros: Our room balcony was a bonus, the staff were attentive and being set amongst the golf courses make the scenery lovely.
Cons: Dealing with our problems seemed to be an issue. Customers do not normally complain for no reason.
We visited Celtic Manor for the Celebrity Cup and Gala Dinner so the hotel was very busy. We did have a few problems which we thought a 5* hotel could have dealt with better but overall it didnt spoil our stay. The room was a good size, everything was clean and we had a lovely view from our balcony. The bar area is welcoming and the service was good. We ate in the Fine Dining restaurant on Friday evening, we enjoyed the experience, all of our food was of an excellent quality.