Ratings based on 192 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Celtic Manor Hotel

Posted 12-Jan-2015
Pros: Great facilities. Feels grand
Cons: Check in should be earlier
We had a very nice room and view. The food was fabulous and the resort excellent. Only criticism is the late check in and general volume of room cleaning takes time.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom uk

Fantastic Hotel

Posted 12-Jan-2015
Pros: The room, the staff, the food
Cons: Nothing, the hotel has everything you could ask for
Location: Very close to both Newport and Cardiff
Have stayed now on many occasions, this is a fantastic hotel with outstanding staff. I could write a long review but it's easier to say "you won't find anything you don't like about this hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom gwent

Absolutely brilliant

Posted 21-Dec-2014
Went for my husbands 40th was fantastic comfortable room great room service fab spa area lovely breakfast
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sheffield

Too Big

Posted 17-Dec-2014
Ice bucket in room, nowhere visible to get ice. No hairdryer or bottled water in room, basic items for a 5star and price charged
5 out of 5
Recommended
for Everyone
by A verified travellerfrom horsham

Nice Hotel

Posted 23-Nov-2014
Amazing experience, nice hotel, staff is all very helpful... Recommend 100%
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Swansea

A good price for a 5 star hotel

Posted 12-Nov-2014
Pros: Position and quality of the public areas. Also the staff who were all polite and obliging, spoiling us without being obsequious.
Cons: The rather old fashioned and rather small 'superior rooms' on the 10 th floor. W
Location: Wonderful walking country within a small drive. We attended a music gig in the Newport Centre
Very helpful and obliging staff, which was to be expected in a 5 star hotel. I'm glad we had a deal; I would have been unhappy paying full price for the 'superior double' which was rather small and overcrowded with large furniture. Quiet and comfortable and the free breakfast was excellent and the waiting staff, faultless. However, at £21.50 pp it would have been a bit on the pricey side. Unfortunately we were only there for one night and didn't use the spa, or restaurant for our evening meal as we had an early appointment and the a la carte restaurants didn't open until 6 pm. The free parking in our package was in the outdoor car park near the convention centre. The signs were not clear and we inadvertently parked in the underground car park which was chargeable. The concierge authorised our ticket, so it was at nil cost and we moved the car. There was an efficient 'taxi' service from the car park to the resort.
3 out of 5
by A verified travellerfrom essex

Nice spa and good for golf

Posted 06-Nov-2014
The hotel it's self I wasn't blown away by for £200 a night me and my partner expected a lot more then was given, we stayed in a Hampton 10minutes away on the Sunday night before we arrived at Celtic manor at just £49 it was as good as the room in Celtic manor. The spa and golf courses were amazing and I would highly recommend them but would suggest to stay in a different hotel. We booked a table at la patio restaurant in the Manor House and they were half hour late seating us and then are starter came out cold and an hour after ordering it we wasn't happy at all so gave up and left, it was clearly understaffed as I saw two tables that hadnt been cleared the whole time we was sat there! We then went back to the hotel restaurant 'the olive tree' and the service was brilliant he saw to our needs straight away, and the food was lovely.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Truro

A touch of luxury.

Posted 30-Oct-2014
Pros: The ambience; spa facilities.
Cons: Checking in time - make it earlier.
Location: Only stayed for the night then travelled back to Cornwall.
My wife and I have looked up at Celtic Manor countless times as we travel from Cornwall to Wales, so for once we decided to stay there. Wow - the foyer was spectacular and the rest of the hotel to boot. Our room was super - large with a comfortable bed and delightfully quiet. The Forum facilities - pool, sauna etc was great - the best we've enjoyed ever. Breakfast was good and the staff most attentive, but we were glad the cost was part of our package. One slight confusion came over parking in the under hotel car park - chargeable, though we believed it to be part of our Expedia deal. The free parking is open air we discovered, but we couldn't fault the staff who waived the £10 fee. All in all our stay was really good, but why is check-in not until 4 p.m.when check-out is 11 a.m. Mercure offers 2 p.m. check-in and check-out @ 12 noon. Perhaps one for the Celtic Manor to consider. Would we return again? Yes, I think we shall.
5 out of 5
Recommended
by Adnanfrom London

Posted 25-Oct-2014 on Hotels.com
Very good hotel, good value for money. Was our first night married! Great service, spacious room and very well presentable
3 out of 5
Recommended
for Business Travellers
by chrisfrom sawbridgeworth

Too expensive beware the extras

Posted 20-Oct-2014 on Hotels.com
£20 to park car at hotel! It's in the middle nowhere so no option. Gin & tonic at the bar £9. £22 for a breakfast unless it's part of the very high room rate.