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Arabella Residence
4.0 star property

Upscale hotel, walk to Arabella Plaza Mall

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Arabella Residence

Photo gallery for Arabella Residence

Deluxe Single Room | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Point of interest
Luxury Apartment, 3 Bedrooms, Kitchen, Garden View | Living area
Rainfall showerhead, free toiletries, hair dryer, slippers

Overview of Arabella Residence

Reviews
8.0

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • Room serviceRoom serviceRoom service

Check out the area

Map
Gamal Abdel Nasser, New Cairo, 11835
  • Popular LocationArabella Plaza Mall7 min walk
  • Popular LocationCairo Festival City Mall7 min drive
  • Popular LocationEgypt International Exhibitions Center12 min drive
  • AirportCairo (CAI-Cairo Intl.)27 min drive
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Room options

View all photos for Premium Double Room, 1 King Bed, Non Smoking, Hot Tub

Premium Double Room, 1 King Bed, Non Smoking, Hot Tub | Minibar, in-room safe, desk, laptop workspace

Premium Double Room, 1 King Bed, Non Smoking, Hot Tub

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | Living area

Premium Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Bidet
Private bathroom
Rainfall showerhead
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Breakfast meal | Daily full breakfast (USD 9 per person)

Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Separate bedroom
Bidet
Private bathroom
  • 430 sq ft
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | View from room

Family Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
2 bedrooms
Bidet
Private bathroom
  • 645 sq ft
  • City view
  • Sleeps 3
  • 2 Large Single Beds and 1 King Bed

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Single Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Bidet
Private bathroom
Rainfall showerhead
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Twin Room

Premium Twin Room | Minibar, in-room safe, desk, laptop workspace

Premium Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Rainfall showerhead
Private bathroom
Bidet
Hairdryer
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Bidet
Private bathroom
Rainfall showerhead
  • 376 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Minibar, in-room safe, desk, laptop workspace

Royal Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Separate bedroom
Rainfall showerhead
Private bathroom
Bidet
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Apartment, 3 Bedrooms, Kitchen, Garden View

Luxury Apartment, 3 Bedrooms, Kitchen, Garden View | Living area

Luxury Apartment, 3 Bedrooms, Kitchen, Garden View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
  • 2153 sq ft
  • Sleeps 6
  • 1 Queen Bed, 2 Large Single Beds and 1 King Bed

View all photos for Executive Suite, 1 King Bed, Executive Level

Executive Suite, 1 King Bed, Executive Level | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Executive Level

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Kitchen
Bidet
Private bathroom
  • 699 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

New Cairo

Arabella Residence is located in The 5th Settlement, a neighbourhood in New Cairo, and is in the entertainment district. Giza Pyramid Complex is a notable landmark, and travellers looking to shop may want to visit Arabella Plaza Mall and Downtown Katameya. Looking to enjoy an event or a match while in town? See what's going on at Cairo International Stadium.
Visit our New Cairo travel guideOpens in a new window

What's nearby

  • Arabella Plaza Mall - 7 min walk
  • Downtown Katameya - 6 min drive
  • Cairo Festival City Mall - 7 min drive
  • Al Manara International Conferences Center - 12 min drive
  • Egypt International Exhibitions Center - 12 min drive

Getting around

  • Cairo Rames Station - 32 min drive
  • Cairo (CAI-Cairo Intl.) - 27 min drive

Restaurants

  • ستاربكس - 7 min walk
  • ماكدونالدز - 4 min drive
  • هارديز - 3 min drive
  • ماكدونالدز - 6 min walk
  • الرحباية كافيتريا - 18 min walk

About this property

Arabella Residence

Upscale hotel near Arabella Plaza Mall
Located close to German University in Cairo and Downtown Katameya, Arabella Residence provides a free food/drink shopping service, dry cleaning/laundry services and a business centre. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking and valet parking
  • Full breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • A 24-hour front desk, a front desk safe and a lift
Room features
All guest rooms at Arabella Residence feature comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas.
Other amenities include:
  • Bathrooms with rainfall showers and bidets
  • Wardrobes/cupboards, separate sitting areas and electric kettles

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available for a fee: USD 9 for adults and USD 9 for children

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • 5 floors
  • Building
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: 15 per cent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 9 for adults and from USD 9 for children
  • Airport shuttle fee: USD 25 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 12 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Arabella Residence Hotel New Cairo City
Arabella Residence Hotel
Arabella Residence Hotel New Cairo
Arabella Residence Hotel
Arabella Residence New Cairo
Hotel Arabella Residence New Cairo
New Cairo Arabella Residence Hotel
Hotel Arabella Residence
Arabella Residence New Cairo
Arabella Residence Hotel
Arabella Residence New Cairo
Arabella Residence Hotel New Cairo

Frequently asked questions

Is Arabella Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arabella Residence?

Self-parking and valet parking are free at this property.

What time is check-in at Arabella Residence?

Check-in start time: 2:00 PM; check-in end time: 11:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Arabella Residence?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Arabella Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per room applies.

Where is Arabella Residence located?

Located in The 5th Settlement, this hotel is within a 15-minute walk of Arabella Plaza Mall and German University in Cairo. Downtown Katameya and Egypt International Exhibitions Center are also within 9 mi (15 km).

Arabella Residence Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 18 out of 34 reviews" "
Rating 8 - Good. 6 out of 34 reviews" "
Rating 6 - Okay. 4 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 5 out of 34 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Islam

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and helpful. The area is nice and conveniently located near a mall area.

10/10 Excellent

Islam

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. The property is clean, conveniently located near mall area and suitable for families.

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not deliver breakfast on time the first day and I missed it. Other than that the place was nice and the staff were helpful.

10/10 Excellent

ERIC

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tooth brushes are not provided. Kindly improve on that. Thanks
Stayed 7 nights in Nov 2023

2/10 Terrible

Ihab

Travelled with family
Disliked: Amenities
It is not a hotel , it is a residence , why it is advertised as a hotel! There was no ramp for the luaggages , there was no receptionist. They added multiple hidden fees , and when I discussed with them they said it is there in the website. The receptionist showed up 10 min later and he was an example of the poor customer service. He does not know how to communicate. I paid already for breakfast and 3 people to stay and they insist that I hav to pay 12 US dollars if I want to stay. I paid for breakfast and they had my family to pay again for it. The elevator is in mid level and you have to use stairs to go to your room. The location was unfoundable by Uber drivers and they cancelled 3 times. There were cracks on the walls , also kids playing in the streets with noise. The view was unpleasant when we opened the windows, for empty land with lot of garbage. I highly recommend that this place to be taken out the website. I’m planning to file a complaint in Egyptian tourism office. Such a horrible experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Dalmar

Perfectly clean plus superb customer services
Stayed 5 nights in Sep 2023

10/10 Excellent

Adil, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Great breakfast very clean. The only concern they need to add local and international TV channels.
Stayed 5 nights in Jun 2023

4/10 Poor

Patrick

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were very welcoming, friendly and helpful (although I've found that to be true everywhere I've stayed in Egypt). For that reason alone, I wish I could rate this hotel higher. But I also feel mislead in staying here, and don't want to mislead others. The truth is, this is just NOT a 4-star hotel. I stayed at 3 hotels in Egypt; this one was the most expensive, but had the smallest and least well maintained room. The 3-star hotel I stayed at in Giza was actually much nicer than this "4-star" hotel, and at only a third of the cost. I booked this room wanting an upgrade for my last night in Cairo. Unfortunately, what I got was a downgrade at 3x's the price. I regretted my decision. The room was: ‐ small - stains on the bed headboard - stains on the chair - shower drains so slowly water is above your ankles after 4 minutes - generally run-down, with the wall showing water damage - has a balcony, but the view is just some old run-down looking apartment buildings. The right side balcony door doesn’t lock shut. - no restaurant at the hotel, although staff will deliver breakfast for you ($9 USD per person), and help order lunch/dinner delivery for you. On the positive side, it's close (10 min walk, maybe less) to Arabella Plaza, which was really nice. Again, the staff were great! But, unfortunately, this is a 3-star hotel that should be priced much cheaper than it is. I didn't complain to the staff about it, it's not their fault and theres nothing they can do about it
Stayed 2 nights in Feb 2023

10/10 Excellent

Rohnda

Stayed 1 night in Jan 2023

10/10 Excellent

TAMMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visiting for 9 nights I used the Arabella Residence during my attendance at a research conference at the German University in Cairo. We had a great experience at this hotel which is located in a residential area in New Cairo and is walking distance to the local shopping mall and grocery stores. The hotel service is top notch, they serve a beautiful traditional Eyptian breakfast delivered to your room, they have beautifully updated rooms with new appliances, and very cozy bedding. We were made to feel very comfortable and the friendly staff were helpful and responsive to our every request. We miss our friends at Arabella already!
Stayed 9 nights in Jan 2023

General hotel information

Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0
Address
Gamal Abdel Nasser, New Cairo