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"We arrived at the hotel early, did all the booking in, left our bags with reception, and went into York. On returning we collected our keys and our bags were taken up to our room. I had previously ordered, as a surprise for my husband due to it being our 30th anniversary, a box of chocolates and a fruit platter, both of which were waiting for us. The junior suite was lovely and airy, looking out towards the garden and Minster, there was also a box containing biscuits and various packets of teas/coffees, and cans of water in tbe fridge. We had also booked evening meals, and these were very enjoyable and tasty, the burger for my husband and the fish for myself, followed by salted caramel ice creams. Throughout our stay the staff were lovely, very helpful and considerate and always available. When we booked out we left our bags with them until time for our train. Thank-you to all the staff for a relaxing time. "

"Extremely good value paid same for a Travelodge last week Lovely and clean great standards"

"The Queens is always fantastic. First class rooms, customer service, cleanliness, facilities, room service, location and convenience. My wife and I stay here approximately once a month and there are always smiles when we walk in, whoever is waiting to help. Dean must be the friendliest person on the planet! "

"I friendly and comfortable hotel. Not the closest to the city centre but there is plentiful onsight parking"

"Excellent hotel. Very nice room and great service from the staff that I met. Good location."

"Fantastic hotel right in the centre of York. Helpful and friendly staff. Couldn’t fault it. Will be back to stay again"

"Helpful and friendly staff. Very convenient location. Very quiet and clean."

"Alwaysa lovely stay"

"I was worried that the hotel was going to be noisy and full of hen and stag parties. I heard not a peep from the hotel. Excellent value. No kettle in room though. "