Ratings based on 2,064 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
81% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom saratoga NY

Posted 26-May-2015
Pros: great pool, good location.
Cons: Shower was a little dirty and I had to ask twice for a roll away bed and all they brought me was a mattress for the floor.
Once the renovations are complete this will be a great hotel. My kids loved the pool and it was a nice area for the adults to hang out while the kids swam.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto

Decent value, 15 mins from downtown Buffalo

Posted 25-May-2015
Pros: fqcilities were nice - pool fitness etc.
Cons: Outdated rooms could use some updating soon. Apparently renovations are in progress
Location: good shopping and restaurants nearby
Decent location - near airport and not too far from downtown. Just a little outdated and pricey for what you get. MAybe just pricier due to it being marathon weekend.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto ON

Close to mall, restaurants and freeway exits.

Posted 19-May-2015
Cosy hotel except the bathtub drainage had problem.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice stay. close to shopping.

Posted 18-May-2015
Pros: Nice and quiet and clean. Right price.
Cons: Continental breakfast.
Location: Shopping and good restaurants.
Close to the boarder. Good place for a weekend away.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom barrie ontario

Nice hotel, close to airport and shuttle bus

Posted 17-May-2015
Room was nice and clean. Staff were friendly and the shuttle service was great too!
2 out of 5
by A verified traveller

Under renovation but expect the worst.

Posted 14-May-2015
Pros: Nice people, good towels.
Stained carpets, stained chairs, tattered furniture. Under renovation that is more than needed. One of the worst rooms I have been in. Thin walls/hear everything in the next room.
2 out of 5
by A verified traveller

Outdate and over priced

Posted 14-May-2015
This is a old outdated hotel. I was diappointed in the quality of the rooms plus for the price that I paid, there wasn't even a continental breakfast. I would NOT recommend staying at this hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom bradford pa

nice hotel . close to shopping

Posted 12-May-2015
Pros: pool ,clean room , close to shopping
Cons: continental breakfast
Location: great eating and shopping
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3 out of 5
Recommended
for Everyone
by A verified travellerfrom canada

Next to galleria mall, old, but currently renovati

Posted 12-May-2015
Pretty good except for the room was very far from lobby and our keys were only programmed for 1 day, the person tried to tell me I demagnetized both cards... So long walk to room, lobby, room with crying tired child and shopping bags. Lots of parking and amazing location if you are shopping at the galleria
2 out of 5
by A verified traveller

not what it used to be

Posted 10-May-2015
Very disappointing stay. Should also let people know that construction is going on. Also dog show with lots of German Sheppard's staying at the hotel. Would know about this in advance as it is annual. Rooms are old and carpets are stained. Rooms are also noisy and you hear the TV next door even what show they are watching at 3 in the morning. Paid a lot for what we got. Just a good location.