Ratings based on 1,871 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
80% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Waterloo

Close to the mall

Posted 21-Dec-2014
Very close to the mall, so can come back for a break ,refreshments,etc
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Barrie, Ontario

stayed before not disappointed

Posted 19-Dec-2014
Pros: It is close to the airport and worth the money spent. We have stayed before and are booked again in January. Airport shuttle came within 15 minutes.
We have stayed at this hotel before and we were not disappointed this time. The room looked over the pool and was clean, warm and ready when we arrived. We ate dinner in the pub and had breakfast in the dining room. Both meals were very good. The staff was friendly and very polite.
2 out of 5
by A verified travellerfrom F

Posted 16-Dec-2014
Time to invest in upgrading rooms. Dirty rooms. Surface clean only.
5 out of 5
Recommended
for Everyone
by A verified traveller

close to Bills stadium

Posted 16-Dec-2014
Pros: very clean. big rooms
Location: went to Bills game and hotel was close
rooms were very spacious and beds were big and comfortable.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Vermont

Nice hotel close to where I needed to go.

Posted 16-Dec-2014
I had a pretty good experience here the staff was super friendly. I do have a couple things that could have been better the WiFi was terrible I couldn't even get connected. I ordered room service for breakfast and it took at least an hour to get to my room and when it did it was all cold and my danish was still frozen in the middle. So it pretty much all went to waste and it was pricy.
2 out of 5
by A verified travellerfrom Toronto, ON

Disappointing!

Posted 15-Dec-2014
Pros: Location
Cons: Cleanliness of Room
Location: Fabulous location. On lot with Walden Galleria Mall. Burlington Coat Factory and Olive Garden across the street. Target & WalMart within 5 min drive
Great location if you are spending a week in Buffalo, however we didn't consider the room to have been cleaned appropriately (room 425). Between the bed and the nightstand we found a floss stick that was from a previous guest. How do you make a bed and not see that? The HVAC was running all night - noisy, so was hard to sleep, finally shut off at 8am. Have stayed at hotel before and had a beautiful & comfortable room, so was VERY disappointed this time. Onepositive thing was the vending machine in the lobby with various travel sized items available at reasonable prices, as my friend had forgotten her saline solution.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom toronto, canada

Nice clean hotel close to shopping,restaurants,etc

Posted 09-Dec-2014
Pros: Great location and price.
Friends of ours recommended this hotel. We were pleased to see how close it was to Galleria Mall. At mentioning that we were celebrating our 34th wedding anniversary they didn't hesitate to upgrade our room. Our stay was comfortable....clean room but a little outdated which didn't matter to us. We enjoyed shopping in the area. Lots of good restaurants to choose from. Will return soon.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom NY

Posted 03-Dec-2014
Cons: Minor - decor is outdated.
Great value the weekend that we stayed. Close to Mall, highway, restaurants, etc.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Torinti

Nice hotel close to Walden galleria

Posted 02-Dec-2014
Very convenient location for all my shopping needs...second time here...and would definitely recommend.
5 out of 5
Recommended
for Everyone
by A verified traveller

The staff was very courteous

Posted 01-Dec-2014
I checked in late in the evening, my room was comfortable. This hotel is located near lots of areas for shopping and dining.