Ratings based on 2,140 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
81% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

being renovated

Posted 27-Jul-2015
Pros: The staff, lobby, pool was all great.
Cons: The outdated area not all the amenities were working properly.
Location: Mall with about 200 stores is walking distance, the Falls are about 30 minutes away. Right off the Thruway.
The renovated areas are beautiful, people very helpful and do what they can to correct any problems or errors. I would stay again in the newly renovated area.
3 out of 5
by A verified traveller

Tired

Posted 25-Jul-2015
The good things were the bed and the staff.It needs a complete overhaul.Paint,carpet fixtures lamps chairs- you name it- overhaul it.
3 out of 5
Recommended
for Everyone
by A verified traveller from Barboursville, Va,

Not the best this time around

Posted 23-Jul-2015
Pros: Convenient location
I have stayed at this many times over the years, this time was different. I had noisy people in the room next door and heard loud talking and music until at least 2am. I was in the lobby and heard a woman yelling into her phone about "you stupid" now so and so is in jail... Made me wonder if I was staying at a 3 star hotel or a motel 6. After the first night I was out most of the day, stopped back between 2-3pm. That is when housekeeping finally showed up. I asked them to return in an hour and her response was I am done for the day. I guess that meant no service for me that day. None of this is life changing or major events, just not what In would have expected at this hotel.
3 out of 5
Recommended
for Everyone
by A verified traveller

Decent, affordable hotel, but a little old.

Posted 23-Jul-2015
We stayed here for a few nights. Room was spacius, had a nice whirlpool, and had easy access to the indoor swimming pool and fitness center (both of which were nice!). But the room was also a bit old, I wish there would have been a fan in the bathroom, and we had some problems with a leaky ceiling that woke us up one night. The staff was very helpful though, and fixed everything up for us while we were out for the day. I was also a bit worried about bed bugs after reading some other reviews about this place, but our room ended being fine on the big front with the exception of a stray centipede (first floor room). Overall, I would say it was an okay value hotel, but you should be a little cautious.
4 out of 5
Recommended
for Everyone
by A verified traveller from Riverside, California

Easy to find and very close to the airport.

Posted 22-Jul-2015
Pros: Next to the big shopping mall.
Cons: Food.
Location: PFChang, Olive Garden and Steak restaurants. Also big name shops.
They let us to stay 1 extra hour when requested without charge.
3 out of 5
Recommended
for Everyone
by A verified traveller from Japan

ショッピングモールに近い

Posted 21-Jul-2015
Location:
バッファロー空港から10分ほどの場所にあるホテル 目前に大きなショッピングモールがあり、歩いて行ける
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Jul-2015
Very good hotel only thing is no breakfast . I love the swimming pool in the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to airport and mall

Posted 16-Jul-2015
easy check in, nice staff, clean room Would have liked a chair other than the workstation chair
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jul-2015
Our room was neat and clean. The only issue we had was that even though the drapes were drawn, the room was very warm as the windows faced west. The air was on but the temp was set to high for such a warm day so it took quite a while for the room to cool down and be more comfortable. I wouldn't reccomend the brunch. It was pricey (10.95 per person) and though there was a good selection, some of the food items were over cooked or not cooked enough. But we weren't there for food - we were there for a good overnight rest and we got it. The bed was clean and comfortable. We had clean towels and a hot shower in the morning. We would stay there again.
3 out of 5
by A verified traveller

Has seen better days

Posted 13-Jul-2015
Booked last minute so didn't have much of a choice. Carpets throughout the place were filthy and ripped up. The chair in the room was a Petri dish of filth. Staff was nice and the restraint had decent food. Looks like it was a nice place on its time but it looks to me like the state of filth, disrepair and outdatedness is too far gone.