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"Very friendly staff. Beautiful bar. Good breakfast. "

"Excellent stay! Great location, clean room, and friendly and efficient staff. "

"It was really centred. Easy to walk anywhere in the city and very close to the train station. "

"We loved everything about our stay. The hotel is just off the top of the royal mile. Less than 5 minutes away from the castle and 10 minutes to Princes Street Gardens. Our room was a decent size and well thought out to make use of all available space. The shower was wonderful. Full toiletries including conditioner and body lotion. There was a sliding door to close the sleeping area off from the wardrobe and bathroom area making the sleeping area cosy. There were no stupid LED lights leaving only the TV light to cover with clothes (yes I am one of those people who can’t sleep with lights in the room). Staff were friendly and helpful. The concierge and reception teams are brilliant. The restaurants and bar serve delicious food and have a wide selection of drinks. The Bar tenders are knowledgeable and funny. They serve excellent cocktails. The only problem we had was with service at breakfast on a busy day. We waited for over 10 minutes then had to call somebody over to ask for coffee. It took another 5 minutes to arrive. There is an excellent buffet but if you want poached/fried eggs or waffles etc they have to be ordered and we had a long wait on that busy day. The next day we asked the person seating us if we could order coffee immediately which worked well. I wonder if the hotel might make it common practice to offer hot drinks as people are seated or consider a self serve option? It’s the only thing I’d change. Overall a fabulous hotel. We loved it. "

"Great staff who were helpful and lovely. Location was close to University of Edinburgh as well as the Royal Mile and other sites to see! The price was reasonable and I would definitely stay there again. "

"close to airport, provided a shuttle and walked the water front the evening before our early morning fight "

"We loved the friendliness of the staff, the location, and the room!"

"Stayed here while attending the Taylor Swift concert. Hotel was full to capacity but this did not affect the excellent service from all the staff who were very helpful. Good position for attending Murrayfield events. Will definitely use again"

"All staff was really friendly. The bed was comfortable and the locker was big enough gor a big backpack."