Ratings based on 410 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Couples
by A verified travellerfrom Leamington Spa

Anniversary break

Posted 10-Dec-2014
Pros: Location, Character of this hotel is spot on
Cons: A little noisy from the cobble road if your room is at the front over looking the river, but your going get that from a 15th Century hotel.
Great location for the whole of Bruges, less than 5 minutes walk to markets and centre of town.
3 out of 5
by A verified traveller

Nice but....

Posted 19-Oct-2014
The room did not at all correspond to the website pictures. More modern touch than the flair of passed luxury and style. The staff was only artificially friendly and did not seem to truly enjoy having guests.
5 out of 5
for Everyone
by A verified travellerfrom London

Beautiful building and excellent location

Posted 17-Oct-2014
I stayed one night but could have stayed longer. The room was so beautiful and had a lovely canal view. The staff were so friendly and efficient. The hotel is a ten to fifteen minute walk from the station and is another five minutes from the main square. The hotel has a small pool and a comfy lounge and bar area. I would stay here again.
1 out of 5
by A verified traveller

Rip Off

Posted 08-Oct-2014
Cons: The pricing policy
A rip off hotel. the price varies considerably in a highly opportunistic way. The average cost per room per night was over €800 and €35 per head plus €30 per night parking was added. The hotel is no way to this standard. Its just cynical opportunism.
5 out of 5
for Business Travellers
by Dianefrom Cumbria

A fabulous night in Brugges

Posted 14-Sep-2014 on Hotels.com
This was a beautiful hotel with a fantastic location. The rooms were beautifully decorated and very comfortable and the staff were extremely friendly and helpful. As we had driven from the UK it was great that the hotel had excellent secure parking as well. I would definitely book this hotel again
3 out of 5
by A verified traveller

Posted 02-Sep-2014 on Hotels.com
Price on hotels.com is misleading as it doubles when you register by adding over a $100 in taxes. Other Bruge hotels dont do this so I am unclear on reason.
4 out of 5
for Couples
by A verified travellerfrom miami

Cozy Grand Dame Hotel in it's hey days.

Posted 02-Sep-2014
Pros: Service and overall charm
Cons: Elevator a must!
Location: Location is great
My only complain was the elevator that was covered in cheap flooring carpet that absorbed smells and therefore did not go with rest of hotel. Need to update elevator otherwise great boutique hotel in a great location!
4 out of 5
by Mamma wfrom Manchester

Great Hotel

Posted 01-Sep-2014 on Hotels.com
Had a fantastic break. Hotel was great although hadn't realised there was no restaurant for evenings but most of the places to eat were only a short walk away. Reception staff were very helpful in suggesting places to eat. Would and have recommended.
3 out of 5
for Couples
by Renfrom London


Posted 31-Aug-2014 on Hotels.com
Positives; great location, nice setting, big room and easy feel. Negatives; room was modern 14 years ago..needs a revamp. Big gap in bed mattress...parking charge not made clear on arrival.
5 out of 5
for Getaway With Friends

kwaliteitsvol hotel

Posted 19-Aug-2014 on Hotels.com