Ratings based on 425 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Paris

Hôtel très bien situer

Posted 24-Feb-2015
Hôtel très bien situer dans le cœur de la ville de Bruges, on peut tout faire à pied. Il est très agréable, mais les à côté sont très cher, petit déjeuner, parking...
2 out of 5
by A verified travellerfrom SPAIN

DESASTRE INECESARIO

Posted 14-Feb-2015
Pros: EL HOTEL ES ENCANTADOR PERO NO EN OBRAS MAYORES
Cons: LA AVARICIA DE LOS PROPIETARIOS POR NO CERRAR Y DAR UN SERVICIO TAN PENOSO A SUS CLIENTES
Location: LA UBICACION ES EXTRAORDINARIA YA QUE ESTA A MINUTOS DEL CENTRO
DESTACAR QUE ES UN BONITO HOTEL, BIEN SITUADO Y CON PERSONAL AMABLE, PERO LO QUE ES INTOLERABLE ES QUE MANTENGAN EL HOTEL ABIERTO ESTANDO EN OBRAS MAYORES,.ES DECIR CUANDO LLEGAMOS PENSABAMOS QUE ESTABA CERRADO YA QUE SOLO VIMOS OPERARIOS TRABAJANDO, UNO PINTANDO LA PUERTA DEL ASCENSOR, OTRO CON UN TALADRO EN LA PARED, HERRAMIENTAS Y ANDAMIOS POR EL PASILLO QUE TENIAMOS QUE IR SORTEANDO, LA 1 º PLANTA INACCESIBLE, TODO POR MEDIO Y UN GENERADOR DEBAJO DE NUESTRA VENTANA DESDE LAS 9 H HASTA LAS 19 H GENERANDO MOLESTIAS DE RUIDO. EL SPA CERRADO Y PARA COMPENSAR NOS REGALARON EL PARKING REALMENTE UN DESASTRE INECESARIO YA QUE PODIAN HABER CERRADO Y SERIAN UN GRAN HOTEL, DESGRACIADAMENTE FUE UNA EXPERIENCIA PARA OLVIDAR Y PRETENDEMOS RECLAMAR POR ELLO.
4 out of 5
by A verified travellerfrom Roma

Albergo in ottima posizione.

Posted 04-Jan-2015
Personale gentile ma non particolarmente espansivo. La mia camera era mal climatizzata e la stanza era fredda. A poco sono valse le mie rimostranze. Il giorno della partenza non abbiamo potuto fare colazione alle 07 del mattino, perche' per la struttura era troppo presto, nonostante avessi regolarmente pagato il servizio che costa ben €. 25 a persona. Nulla mi e' stato restituito. Albergo enormemente caro rispetto alla qualita'. Nostri amici avevano un albergo a 50 mt dal nostro e pur pagando meno della meta' hanno avuto servizio e accogliena migliore. Non lo consiglio.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good central hotel

Posted 28-Dec-2014
No complaints although breakfast at €25 PER PERSON seems a little expensive. We opted to grab a sausage at the Xmas markets for €4 each instead.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Leamington Spa

Anniversary break

Posted 10-Dec-2014
Pros: Location, Character of this hotel is spot on
Cons: A little noisy from the cobble road if your room is at the front over looking the river, but your going get that from a 15th Century hotel.
Great location for the whole of Bruges, less than 5 minutes walk to markets and centre of town.
3 out of 5
Recommended
for Couples
by A verified traveller

Déception

Posted 21-Nov-2014 on Hotels.com
BOF... cher pour la prestation !!! chambre indéniablement spacieuse et confortable mais sans grand cachet ! des suppléments pour tout : parking et petit déjeuner bien sûr mais aussi peignoirs, pantoufles etc. Personnel à la réception et au petit déjeuner tout juste aimable, sans plus..Une "usine à sous" qui vit sur ses lauriers! Pas envie d'y retourner. Nous sommes déjà descendus à Bruges dans d'autres hôtels de même catégorie dans lesquels nous avons été beaucoup mieux reçus, c'est à dire gentiment en fait!
5 out of 5
Recommended
for Families
by A verified traveller

Fantastic hotel

Posted 31-Oct-2014 on Hotels.com
Fantastic hotel, in a great location! The hotel staff couldn't have been more helpful. Breakfast is a bit pricey, but there are plenty of places to eat nearby for a fraction of the price.
3 out of 5
by A verified traveller

Nice but....

Posted 19-Oct-2014
The room did not at all correspond to the website pictures. More modern touch than the flair of passed luxury and style. The staff was only artificially friendly and did not seem to truly enjoy having guests.
5 out of 5
Recommended
for Families
by tiphaniefrom Croix

Ravie

Posted 18-Oct-2014 on Hotels.com
Hotel tres agreable proche de tout.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Beautiful building and excellent location

Posted 17-Oct-2014
I stayed one night but could have stayed longer. The room was so beautiful and had a lovely canal view. The staff were so friendly and efficient. The hotel is a ten to fifteen minute walk from the station and is another five minutes from the main square. The hotel has a small pool and a comfy lounge and bar area. I would stay here again.