Ratings based on 361 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Radmann

3 day chill

Posted 18-Oct-2014
Excellent location , leisurely stroll into town , canal walk .roman baths are well worth a visit , open top sight seeing bus is a good idea , the weather was fantastic in September .
5 out of 5
Recommended
for Couples
by A verified traveller from portsmouth

fabulous stay, Emma on reception was so lovely.

Posted 15-Oct-2014
Pros: the staff, the spa and the breakfast.
Cons: the weather!
Location: bath was lovely, great restaurants.
the stay was perfect from start to finish. the staff are incredibly professional and friendly. Emma on reception was so lovely.. the spa facilities are fabulous. we swam outside in the rain, great fun. breakfast was fantastic, good selection even for me the fussy non wheat eating veggie!!!!!!!!!!!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel

Posted 14-Oct-2014
Pros: open air spa pool - great fun
Great location. Easy waking distance into town Really enjoyed the hot open air spa pool - great fun Room was spacious, well maintained & quiet. Definitely would visit again
3 out of 5
Recommended
for Everyone
by A verified traveller from Leamington

Good hotel and spa within walking distance of the

Posted 11-Oct-2014
Pros: Nice knowledgable staff. Good spa facilities
Cons: Car park fee 5 pounds per day....
Location: Open bus city tour. Lovely individual shops. Great restaurants Tea at pump rooms
Good accommodation close to city centre. Downside is the 5 pounds per day car parking fee!!!
1 out of 5
by A verified traveller from Uk

Very poor standards

Posted 10-Oct-2014
Pros: Outdoor heated pool
Cons: All else
The staff were rude, the food in the restaurant was cold and consistently wrong or late, the bathroom was filthy and the sealant around the baths was black with mould.
5 out of 5
Recommended
for Couples
by A verified traveller from London

Very well situated, close to Bath

Posted 07-Oct-2014
Pros: Spa, cleanliness and location.
Cons: Bar attendance would be good for somewhere to have a drink prior to going out or on our return. No atmosphere in hotel in evening.
Location: Bath and various local attractions/shops to visit.
Thoroughly enjoyed my stay. Location perfect for our requirements. Grounds and hotel very well kept. Spa was also very well received.
5 out of 5
Recommended
for Couples
by A verified traveller from Montreal

Luxurious , classy but not snooty . Close to city

Posted 02-Oct-2014
Pros: The luxurious feeling
Cons: Sloud serve the red wine at the right temperature
Location: 20 minute walk to City Center .
We would have spent 2-3 days more . Very nice spa .
5 out of 5
Recommended
for Couples
by A verified traveller from UK

Would definitely visit again

Posted 01-Sep-2014
Pros: Bath Spa city centre only 15-20mins walk away (brisk pace)
Location: An eclectic mix of old and new retail and boutiques, yet in keeping with traditional architecture alongside the well maintained Roman Baths and Abbey.
Excellent experience, 5* at its best. Attentive, friendly and considerate staff, set in beautiful grounds, very clean and comfortable room (on of the Imperial Suites), high quality food and very good spa facilities.
5 out of 5
Recommended
for Everyone
by A verified traveller from cheshire

tess and steve...stay in bath macdonalds spa hotel

Posted 25-Aug-2014
Pros: the old fashion feel miss marple whodunnit hotel....old but new
Cons: internet access
Location: 15 minute walk into town lots of museums
we were greeted by a very nice gentleman called mohamed who was very helpful.the hotel its self has that old fashion look but is new.the style we love four poster bed was a dream to sleep in.when we came down to breakfast what a delight your breakfast was cooked for you fresh.but again had that old fashioned feel about it which i love.feel like ive gone back in time.5 star for me
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Beautiful

Posted 24-Aug-2014
Pros: This hotel is of a high standard in cleanliness, comfort and convenience; helpful and friendly staff; well kept gardens.
Cons: Nothing at the moment
Location: Good location for such a hotel.
The hotel is set in a beautiful location of Bath and is surrounded by scenic and well kept gardens. This hotel should be consider the best in Bath. Staff are friendly, helpful and the amenities are clean and abundant. A great hotel for weddings and couples; a very beautiful place to stay at in Bath.