Ratings based on 825 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller

Great location. Helpful staff.

Posted 19-Oct-2014
Small room and very pricey. Could do with refurb of curtains etc
4 out of 5
Recommended
for Everyone
by A verified traveller from Sidney, BC, Canada

Conventional hotel close to the major sites.

Posted 15-Oct-2014
Pros: Location. You knew what you were getting when you booked it.
Location: See ancient Bath by walking to the centre in a few minutes. Many places to eat nearby, so you don't need to use the overpriced dining in the hotel.
Comfortable, small conventional North American style hotel rooms.
5 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Great Hotel

Posted 11-Oct-2014
Pros: The hotel was very clean and overall it was a fantastic experience.
Cons: Nothing
Location: The Roman Baths and Jamie Olivers Italian Restaurant were 5 minutes walk away.
Check in was really easy thanks to Expedia. We took the Hop on Hop off Bus around Bath and toured the Roman Baths. The Bath Abby was a wonderful church.
4 out of 5
Recommended
for Everyone
by A verified traveller from Kentucky

get location for the city center

Posted 11-Oct-2014
Pros: Location and staff were very helpful.
Cons: I would address the breakfast cost.
Location: We checked in, took off to have an early lunch at Sally Lund's House, straight to the Roman Baths, took the city mayor's tour and ate dinner.
My daughter and I had two great nights at this hotel. Not too long of a walk from the train station and easy walking about this city as well.
4 out of 5
Recommended
for Everyone
by A verified traveller

Comfortable stay

Posted 05-Oct-2014
Stayed with 2 other friends. Booked a deluxe family room for 3 adults. Room was clean but the hotel failed to make the bed up for the 3rd adult until we prompted them and only provided shower gel/slippers etc for 1 adult. Otherwise pleasant stay
5 out of 5
Recommended
for Everyone
by A verified traveller from Boston

Convenient location to tour Bath

Posted 04-Oct-2014
Pros: Location. Staff. Room was very nice. Bed very comfortable.
Cons: Can't think of anything.
Location: It is just a short walk to the Royal Crescent on one side and the Abbey and Roman Baths in the other direction.
We walked to the hotel from the train station. About 10 minutes. Check-in was great. The location was good for seeing the sights of the city. The room was immaculate. The staff couldn't be more helpful. They recommended several very good restaurants. The lobby bar was very comfortable. A great experience.
4 out of 5
Recommended
for Everyone
by A verified traveller from California

Hotel conveniently located.

Posted 01-Oct-2014
Pros: Location was located close to the things I wanted to see.
Location: Fashion Museum within walking distance. Grocery store nearby. Short walk to get free shuttle to the American Museum.
Everything was fine. Liked having breakfast included in price.
5 out of 5
Recommended
for Everyone
by A verified traveller from Hong Kong

Good location

Posted 01-Oct-2014
Pros: Location and facilities.
Cons: Housekeeping.
Location: Good location. Roman baths in walking distance. Good shopping area and restaurants.
Excellent location. Near cultural area and shopping area and lot of good dining choice in walking distance.
3 out of 5
by A verified traveller

Ok hotel.

Posted 21-Sep-2014
Room size was ok. TV was dodgey as well as the kettle. No soap. Breakfast was good.
1 out of 5
by A verified traveller

Good location. Appalling hotel.

Posted 10-Sep-2014
The only thing going for this hotel is its location in the centre of Bath. Everything else is really bad, and not what you expect from the Hilton brand. Rooms are very small (you can only just walk around the bed), the elevator is very noisy (so try to change your room if you get allocated one nearby), and if you are unlucky enough to get a room that faces the road, be prepared for lots of noise from the bar opposite which opens until 2am. One of our group was allocated a smoking room, when we had booked non-smoking. As the hotel was full he couldn't change. Service at the hotel is really slow, and WiFi charges are extortionate. Avoid this hotel if you possibly can.