Ratings based on 807 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

Good location. Appalling hotel.

Posted 10-Sep-2014
The only thing going for this hotel is its location in the centre of Bath. Everything else is really bad, and not what you expect from the Hilton brand. Rooms are very small (you can only just walk around the bed), the elevator is very noisy (so try to change your room if you get allocated one nearby), and if you are unlucky enough to get a room that faces the road, be prepared for lots of noise from the bar opposite which opens until 2am. One of our group was allocated a smoking room, when we had booked non-smoking. As the hotel was full he couldn't change. Service at the hotel is really slow, and WiFi charges are extortionate. Avoid this hotel if you possibly can.
5 out of 5
for Everyone
by A verified traveller from Singapore

Friendly, convience

Posted 02-Sep-2014
The staff in the hotel gave us friendly impression; the location is easy to access to the tourist points; the hotel provides alll sort of first class service
4 out of 5
for Everyone
by A verified traveller from London

Long Weekend in Bath

Posted 01-Sep-2014
Pros: Location and breakfast
Cons: Hotel needs modernizing.
Excelent location. Staff very pleasent. Good Breakfast. Maybe a little bit to expensive to the overall condition of the building.
3 out of 5
for Families
by A verified traveller from cardiff

pityfully small room for a deluxe famile????

Posted 24-Aug-2014
Pros: the location
Cons: deluxe family rooms
Location: location excellent, lovely sights around bath, shopping, historic buildings etc., you must try the fine cheese company coffee shop opposite the hotel
the hotel is in an enviable position on the immediate edge of town which was lovely, the outside of the hotel is nothing special but inside it's smart and chic, however, we booked a deluxe family room for 4 of us, two adults two youngsters, it must have been a small double, in which they crammed a most uncomfortable bed settee, honestly, the boys had to be out of the room for us to enjoy it and vice versa, we paid £274 for the room for one night, it was a right royal rip off and I have made an appeal to the hotel for a part refund as this sum of money was crazy for the size of room. when we booked I was expecting a suite as the description was 'deluxe family room' which it was not! I have sent an email with booking details from expedia with details of our original booking, but haven't heard anything yet If you are a family, be aware that if you have more than the tiniest of children, you will not fit into the so called deluxe family room!!!
5 out of 5
for Everyone
by A verified traveller from UK

Great stay.

Posted 23-Aug-2014
We stayed at the Bath hilton for one night, we are arrived before check in and were greeted by friendly staff, luckily our room was ready. Entrance very smart and welcoming, room clean and tidy. Had evening meal in the hotel restaurant which was absolutely gorgeous and the service was wonderful. Had buffet breakfast next day which was plentiful. Great location for visiting bath, easy reach of train ststiob. Would definitely recommend and stay here again.
4 out of 5
for Everyone
by A verified traveller from Swindon

Nice hotel , in a deluxe room , good facilities

Posted 19-Aug-2014
Location: Close to all the central facilities of Bath.
Nice room , unfortunately when sat on sofa , could see the deep dust under wardrobes where never hoovered! Also the room we were in was tarnished by the fact it was next to a lift shaft so all we heard all night was the whirring and banging of a lift!!
3 out of 5
for Everyone
by A verified traveller from london

Nice hotel

Posted 18-Aug-2014
Nice hotel, night room service service was terrible... And that's absolutely ridiculous that is not possible to pay by cash but just credit card.
2 out of 5
by A verified traveller from worcester

Tiny room, uncomfortable bed.

Posted 16-Aug-2014
The main thing I want from a hotel is a good nights sleep. Uncomfortable, small bed that creaked with every movement. Woke up with a bad back. Decent breakfast and location.
5 out of 5
for Everyone
by A verified traveller from San Diego

Posted 11-Aug-2014
Hotel is close to sights and activities, and about a 25 minute walk from the train station; perhaps long for some, but I was fine with it. Staff was very attentive and I had an excellent dinner in the restaurant. This only cost me about $20 more than a B and B, but was closer and roomier, with air conditioning.
5 out of 5
for Everyone
by A verified traveller from melbourne, australia

Great hotel in great location

Posted 03-Aug-2014
This was my second stay at the Bath hilton and again it did not disappoint. It is a great hotel in a great location that's walking distance to everything. The reception staff are amazing, extremely professional, super friendly and helpful. I stayed in a twin room at the front of the hotel and there was no traffic noise at all and I did not hear anybody else in the hotel so I was able to get a great nights sleep. Will definately return again if I am ever in Bath.