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Expedia Guest Rating
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TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Renovations and Closures
The hotel will be renovating from 1 October 2011 to 31 July 2012. The following areas are affected: Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance. Completion dates are subject to change.
This information supersedes all other information in this property's description that relates to these amenities.
Awards and Affiliations
A Green / Sustainable Property - Third Party Certified
This property participates in Green Globe Certification, a third-party certification program that has been independently certified. Third-party certification measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. An objective assessment of a company's sustainable tourism practices has been performed at this property by an auditor who is independent of the third-party certification program.
Property Amenities
Rooms
Alila Ubud's 64 guestrooms all have balconies or private gardens. Beds are topped with 300-thread-count cotton sheets, and bathrooms are outfitted with bathrobes, slippers, hair dryers, and rain shower showerheads. Satellite TV and Apple TV are available on request.
Room Amenities
Dining
A complimentary à la carte breakfast is provided each morning.
The Restaurant - Outdoor restaurant overlooking the mountains and valley. Traditional Balinese thatched roof supported by coconut pillars. Serves breakfast, lunch, and dinner from an à la carte menu. Balinese cuisine with a focus on healthy foods and some international dishes. Complimentary wireless Internet access. Open from early morning till late night.
The Cabana - Poolside diner serving menu from The Restaurant. Gray pebbled pillars set against warm wood furniture. Overlooks infinity pool and valley beyond. Complimentary wireless Internet access. Open for breakfast, lunch, and dinner from early morning till late night.
Renovations and Closures
The hotel will be renovating from 1 October 2011 to 31 July 2012. The following areas are affected: Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance. Completion dates are subject to change.
This information supersedes all other information in this property's description that relates to these amenities.
Recreation
Spa
Spa Sampler (80 minutes): IDR778,730 (US$86)
This is a combination of Balinese massage and either a refresher facial or foot massage. The Balinese massage combines stretching, long strokes, skin rolling, and palm and thumb pressure techniques. It relieves tension, improves blood flow, eases stress, and calms the mind.
Fee may not include tax and is subject to change without notice.
Spa Alila Massage (80 minutes): IDR1,196 (US$132)
A unique blend of five different massage styles: Japanese Shiatsu, Thai, Hawaiian Lomi Lomi, Swedish, and Balinese. Two therapists massage in harmony.
Fee may not include tax and is subject to change without notice.
Fancy foot-work (50 minutes): IDR443,695 (US$49)
Based on the same therapeutic principles of foot reflexology, this massage will help to release toxins and restore the body's energy flow.
Fee may not include tax and is subject to change without notice.
Shiro Dhara (50 minutes): IDR570,465 (US$63)
This oil flow treatment aims to clear the mind and encourage deep relaxation. It begins with a brief Ayurvedic pressure massage. Next, a gentle flow of aromatic oil is poured onto the third eye area on the forehead.
Fee may not include tax and is subject to change without notice.
Royal Thai Massage (90 minutes): IDR860,225 (US$95)
Using no oils, this firm massage aims to release tension, increase vitality, and flexibility, and create wholeness of body, mind, and spirit. It fuses Indian Ayurvedic stretching techniques and the Chinese method of deep tissue pressure point massage.
Fee may not include tax and is subject to change without notice.
Warm Stone Massage (50 minutes): IDR570,465 (US$63)
Smooth, warmed rocks are rubbed across the body in long, flowing strokes. The heat helps relax the muscles and has a soothing effect on emotions. Simultaneously, rocks are placed on the body's various energy points to encourage its healing potential.
Fee may not include tax and is subject to change without notice.
Pure Nature Facial (50 minutes): IDR498,000 (US$55)
Alila Spa's signature facial is rich in enzymes that peel away dead skin, antioxidant vitamins that protect and treat cells from environmental pollutants, and natural oils for nourishment. Only natural ingredients are used.
Fee may not include tax and is subject to change without notice.
Spa treatments blend ancient Asian healing techniques with age-old beauty recipes featuring the curative benefits of fresh, natural, quality ingredients such as locally sourced pure virgin coconut oil. Trained in physiology, massage and meditation, the hotel's local therapists balance expertise with warm, genuine care to stimulate, rejuvenate and relax your mind and body.
Spa Alila's suites and villas feature open-air treatment areas, waterfall showers, outdoor bathtubs, and private gardens. In the Deluxe spa villa, the bath sits in a lotus pond. There is one double deluxe spa villa, one double spa pavilion, one double spa suite, an air-conditioned Thai massage suite, two single spa suites, and a manicure and pedicure salon. An à la carte menu of treatments, and full-day and multi-day packages are available.
The Spa Alila marries traditional Indonesian treatments and culture with modern science from Elemis spa-therapy.
Transcendence (2 hours, 10 minutes): IDR1,196 (US$132)
This package offers an Aroma Reflex Foot Ritual, Lavender Body Wash, choice of traditional body scrub, plus an aromatherapy floral bath, choice of Balinese massage, Fancy foot-work, Shiro Dhara or Warm Stone Massage.
Fee may not include tax and is subject to change without notice.
Ultimate Indulgence (2 hours, 40 minutes): IDR1,946 (US$215)
A combination of Aroma Reflex Foot Ritual, Lavender Body Wash, choice of traditional body scrub, plus an aromatherapy floral bath, Alila Spa Massage, Refresher Facial, and a foot massage.
Fee may not include tax and is subject to change without notice.
A Touch of Alila (110 minutes): IDR1,041 (US$115)
Begins with a ceremonial foot cleanse using cinnamon bark essential oil, a natural antiseptic and circulation tonic blended with lime and sea salt; followed by a drink of organic turmeric, fresh lime, and honey. This is followed by an exfoliation with a dry brush massage. Volcanic mud is then smoothed over the body, which afterwards is wrapped in a cocoon. After a head massage, guests are treated to a Ratus bath, which is a traditional Javanese herbal infusion to further cleanse and purify. The treatment ends with a Balinese massage using local natural oils.
Fee may not include tax and is subject to change without notice.
The Spa Alila has its own range of products that are used for the spa treatments. Facial treatments use Elemis products.
You may be required to sign in to verify your stay.
Showing 1 - 8 results (of 8)
“Secluded Paradise”
Compared with the villa that we stayed at before in Jimbaran, the Alila Ubud was less luxurious but more peaceful. We were greeted with a cold fruit tea at check-in and was told of the different activities organized by the hotel (ie. Trips to nearby temples and puppet shows). Although the hotel was located deep within the rice fields, there are private shuttles that took us to Ubud Market. And if you missed the shuttle on the way back, taxi is about US$5.00. The room is a little dated and is showing some sign of age. The complimentry breakfast was great, and the view from the restaurant and pool was awesome.
“Older people Hotel”
Accommodations: Rooms were too small and had very little storage space. Extra roll away bed was overpriced and no breakfast was included for the 3rd person. No extra chair was in the room or patio for the third person. Condition of room: Back door was not locking but was repaired when called. Room need improvement of upkeep. Ropes of Roman shades were too short, so had to climb on a chair to reach it to open the shades. Food: Restaurant food was good but very overpriced. Location: The hotel was too far from Ubud but surroundings were fantastic. Although it was nice and quiet, the shuttle only ran until 17:00 hrs. The shuttle was old, not comfortable. and had no air conditioning. A hotel of this caliber should have a newer shuttle. Service: Service was good and staff was very helpful and pleasant. Would have appreciated if we had some Balinese music. Although it was nice and quiet, the location was too remote and inconvenient since the shuttle only ran to 17:00 hrs. Recreation: Pool was great. Activity listed was way too expensive. I would recommend this hotel to people who were not that active and like to lounge by the pool only. Location was too remote for active people who want to be on the go doing things.
“Eco-friendly place”
The place is secluded and gated with two security check post. 1st check point you drive thru the local village rice paddy fields the 2nd check point is the main entrance which you drive down to hotel lobby. The hotel is settled on ravine that overlooks the jungle. Its very quiet and relaxing. The hotel staff is vfriendly and helpful, they love to see you smile also. If you plan to go on tours go in the morning to avoid big bus tour jams that comes from the city.
“Peaceful escape”
the initial concern about isolation in fact blossums as a pleasant escape ..the Spa treatments were superb; the pool seetting is as inviting as it looks; recommend a white water rafting experience and local tour to moutains; access to Ubud via hotel shuttle -but restricted hours, so negotiate taxi fare
“Great hotel, could use some improvements”
This was a great hotel. A few complaints, in order of biggest concerns to smaller ones: - Some of the towels were stained yellow, with the worst (a bath towel) having a large dark brown stain on it. Not acceptable for a hotel of this calibur - We did not receive "Complimentary" airport shuttle service on arrival, and not knowing how much we can bargain with the taxis, had to pay over $40 for the cab ride to the hotel - Some of the finishings in the rooms are showing wear and need updates (ie. wood on bathroom doors is heavily stained) - Service on weekends seemed worse than the service we received during the rest of the time. Other than that, we had a great time. The breakfast every morning was great, and the service was very good as well. Even with these complaints we would go back again.
“Alila”
With the exception of the hard beds, this hotel was exceptional. Food was fantastic, the view over the pool is incredible, the service is five star. Only 20 minutes from Ubud which offers a host of restaurants and shopping I cant trecommend this hotel highly enough.
“Disappointing”
Although the setting is pretty impressive, the buildings are looking tired and worn. Rooms are small, and worse for the wear. Irritatingly the free wi-fi doesn't work in a lot of the rooms, the hotel car service was disorganized and the free breakfasts very disappointing. There is only one restaurant and that is poor. The coffee was great but not much else. There are better places in the area of Ubud.
“A Little Tired”
This hotel used to be the Chedi Ubud. It has a very good location overlooking the Ayung River gorge. The restaurant/bar is excellent in terms of food, service and location and the infinity swimming pool is impressive. However, the rooms disappoint and there is a feeling that they are a little tired and maintenance has not been kept up adequately. None of the rooms have TV. In all and compared to other properties we stayed in in Bali this hotel was disappointing and did not meet up fully to our expectations.
“Service en onderhoud laat te wensen over”
Toen de Alila nog een Chedi was, was de service onberispelijk. Nu het Alila geworden is laat het onderhoud en de service te wensen over. De ligging van het hotel is fantastisch, midden in de jungle met uitzicht over de rivier. Maar overal slijtage en gebrek aan onderhoud. Het restaurant was gesloten voor verbouwingswerken maar daarover werden we niet vooraf ingelicht. Bij de eerste zware regen van het seizoen zaten honderdduizenden bruine insecten in de kamers en in het open (tijdelijk) restaurant. Maar van het management geen spoor om zich hierover zorgen te maken, laat staan zich te verontschuldigen voor het ongemak. Wij hadden maanden geleden een Deluxe kamer geboekt ENbetaald maar die bleek niet vrij te zijn. Nee, hoeft voor mij echt niet meer. Er zijn betere alternatieven in de buurt.
TripAdvisor Traveller Rating:
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The preferred airport for Alila Ubud is Denpasar (DPS-Ngurah Rai Intl.) - 33.2 km / 20.6 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
