Studio Suite, 1 King Bed with Sofa bed | Pillow-top beds, desk, blackout curtains, iron/ironing board
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Reviews of SpringHill Suites by Marriott Austin Parmer/Tech Ridge

3 out of 5
SpringHill Suites by Marriott Austin Parmer/Tech Ridge
12520 N Interstate Highway 35, Austin, TX

Reviews

8.2

Very good

Rating 10 - Excellent. 527 out of 1001 reviews" "
Rating 8 - Good. 217 out of 1001 reviews" "
Rating 6 - Okay. 100 out of 1001 reviews" "
Rating 4 - Poor. 74 out of 1001 reviews" "
Rating 2 - Terrible. 83 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

AIDA, AUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Rahim, Carrollton

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2024

10/10 Excellent

AIDA, AUSTIN

Liked: Cleanliness
Stayed 2 nights in May 2024

6/10 Okay

Jason

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
room lots of dirty spots.
Stayed 1 night in May 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in May 2024

10/10 Excellent

Tarannum

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 night while attending a graduation ceremony. Check in and checkout were easy and breakfast was good, not enough seating was available for breakfast. Room was in good condition but could use some more cleaning. Bed was comfortable. Grocery and food options across the highway was convenient.
Stayed 1 night in May 2024

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
TV didn’t work
Stayed 1 night in May 2024

6/10 Okay

Michelle

Travelled with partner
Disliked: Staff & service
Did not get room cleaned and had to ask for clean towels and toilet paper Bathroom floor needs redoing
Stayed 2 nights in May 2024

10/10 Excellent

tekina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel cleanliness and customer service is Great!! Breakfast meat options need help.
Stayed 2 nights in May 2024

6/10 Okay

Johh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Did not like the room set up the bed right in front of the bathroom and our bathtub had peeling plaster Ask the unfriendly front desk staff to change room told to come back later ask if she can inform us if room becomes available
Stayed 3 nights in May 2024

4/10 Poor

Brandon

Disliked: Cleanliness, property conditions & facilities
The bedroom.
Stayed 2 nights in May 2024

10/10 Excellent

Anush reddy

Liked: Property conditions & facilities
Everything went really good
Stayed 1 night in May 2024

10/10 Excellent

latamara d

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2024

10/10 Excellent

Eric

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2024

6/10 Okay

Sunil, Argyle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
If it weren't for the lack of responsiveness from the staff where 1 in every 3 calls were responded to or if it didn't take over 45 minutes for a mere chat to be responded to, i might be giving a better rating to this property.
Stayed 2 nights in May 2024

8/10 Good

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to a lot of places to eat, get groceries, or gas
Stayed 2 nights in May 2024

8/10 Good

Keith, Canandaigua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay here. Staff was attentive and courteous. Breakfast was well above average. Nothing negative to report
Stayed 3 nights in Mar 2024

6/10 Okay

Donald

Liked: Cleanliness
The price and the convenience it is to the event that was attended.
Stayed 1 night in May 2024

6/10 Okay

Cindy, Hobbs

Liked: Cleanliness, property conditions & facilities
We booked through Expedia for a good low rate, the hotel ended up charging us more than what the total was! I have called and emailed the hotel management still no response! I contacted Expedia and they stated we needed to contact the hotel! Both Expedia and the hotel we no help! Stay away from both of these businesses!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 4 nights in Apr 2024

8/10 Good

Dinesh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. But surrounded by main streets. A bit noisy and not comfortable to go walking around.
Stayed 2 nights in Apr 2024

6/10 Okay

Renee

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Shower was problematic. Ceiling/wall leaked in corner and got our clothes wet.
Stayed 2 nights in Apr 2024

10/10 Excellent

Hazel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice employees
Stayed 2 nights in Apr 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024

6/10 Okay

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and old
Stayed 1 night in Apr 2024

2/10 Terrible

Rosa

Stayed 1 night in Mar 2024

10/10 Excellent

Alivia

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

haibin

Stayed 1 night in Apr 2024

10/10 Excellent

sundar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Ghallia

Stayed 1 night in Apr 2024

10/10 Excellent

Bernard, Palm Beach Gardens

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quite and safe
Stayed 2 nights in Apr 2024

6/10 Okay

Candee

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property needs an update and if you aren’t staying at least 3 nights- you don’t get maid service. The shower faucet was almost falling off of the wall; the property is in desperate need of repairs & a remodel. The pool is indoors but tiny with a very strong smell of chlorine (it’s hurts your eyes strong)
Stayed 2 nights in Apr 2024

4/10 Poor

pei chi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is the most dirtiest Marriott property I’ve ever stayed. The rooms carpet were dirty. The exercise room had no air condition, and machine were also dirty. public restroom faucet was broken. We saw a dead cockroach on the dining floor in our table during the breakfast. Carpet seems have not been cleaned. This hotel has put a bad name for Marriott. Interesting enough staff were all friendly.
Stayed 2 nights in Apr 2024

6/10 Okay

Peter

Stayed 1 night in Apr 2024

10/10 Excellent

Shada, Elmont

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

8/10 Good

zhi xiong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Mar 2024

10/10 Excellent

Jason

Stayed 2 nights in Feb 2024

10/10 Excellent

JINWOOK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2024

2/10 Terrible

Isaac

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Manager was unhelpful after I purchased a room and didn’t want to except payment for security deposit.
Stayed 2 nights in Mar 2024

10/10 Excellent

Aqeel

Liked: Cleanliness, property conditions & facilities
The food was amazing! Rooms were clean the items in the bathroom were great! The pool was great my child loved it the gym was really good to !

10/10 Excellent

Sevag

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Shawna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with how clean the hotel was and how helpful the staff was. We had a very comfortable easy stay with 4 kids! Thank y'all
Stayed 1 night in Mar 2024

10/10 Excellent

Conecia

Stayed 2 nights in Mar 2024

6/10 Okay

Louis Anthony

Travelled with family, Travelled with family and small children
Liked: Staff & service
Strong chemical smell on floor we stayed on - paint, cleaning products, something not pleasant. Rooms are poorly laid out, not very clean and ours had flickering headache inducing lights - couldn’t turn half the lights on due to this. It was fine, but not the best.
Stayed 1 night in Mar 2024

10/10 Excellent

Alexandra

Stayed 1 night in Mar 2024

10/10 Excellent

vladimir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and cleaningness
Stayed 1 night in Mar 2024

8/10 Good

Deziree

Travelled with group
Liked: Cleanliness, staff & service, amenities
The only issues I had were that the elevator buttons hardly worked & the ice not being on the floor that it says that it’s on. We stayed on the 3rd floor & there was an ice sign but were told that it’s only on the 2nd. Other than that, the stay went well & we loved our room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Luis

Stayed 1 night in Mar 2024

8/10 Good

Jessica

Liked: Staff & service, property conditions & facilities
Clean, needs a little updating but overall would stay again. The staff was friendly
Stayed 1 night in Mar 2024

8/10 Good

Javier Tavira

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024