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Reviews of Sonder at The Catherine

4 out of 5
Sonder at The Catherine
214 Barton Springs Road, Austin, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 28 out of 42 reviews" "
Rating 8 - Good. 5 out of 42 reviews" "
Rating 6 - Okay. 6 out of 42 reviews" "
Rating 4 - Poor. 1 out of 42 reviews" "
Rating 2 - Terrible. 2 out of 42 reviews" "

9.6/10

Cleanliness

8.0/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Heather, Austin

Liked: Cleanliness, amenities, property conditions & facilities
I initially chose this beautiful property based on the location and the fact that it had a balcony. Unfortunately for me, it’s located next door to Aussie’s Sports Bar where they play volleyball from 8am-midnight on weekdays (even though they don’t technically open until 11am). I was unaware of this fact when I mistakenly selected to stay here to recoup from surgery. The nonstop yelling and whistleblowing all day and night long made me miserable & I wasn’t able to utilize the balcony because of how loud it was outside.
Stayed 2 nights in May 2024

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay in Austin- location, local flavor, beautiful views!
Stayed 7 nights in Mar 2024

10/10 Excellent

Sreejesh, Pearland

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Fabulous location! We walked everywhere. All the different codes were a little confusing at first but we got the hang of it eventually. Especially the main door code - it says to push pound after the code but there was no pound option. Someone is always at the front desk to buzz you in so it worked out ok. Overall a very pleasant stay and we’d definitely book here again!
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Aliza

Stayed 2 nights in Nov 2023

10/10 Excellent

Beth

Business traveller
Liked: Cleanliness, room comfort
Austin Skyline Luxury
Beautiful property in a chic building. Stayed here with a co-worker to attend a conference at the Hyatt Regency next door. The condo was beautiful - just as shown in the pictures. And the views of the city and river were fantastic! Sonder was quick to reply to any inquiries I had and the check-in was simple. The large tubs in the bath are very high (great for soaking) but without any grab bars, they might be a challenge for less nimble people to get in and out of. However there is a great stand-alone walk-in shower in the master bathroom.
View from the kitchen sink at night.
Daytime patio view
Nightime patio view
Stayed 3 nights in Nov 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Eric

Stayed 3 nights in Oct 2023

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place! Very comfortable, safe building, with lots o amenities. Would never hesitate to stay again.
Stayed 4 nights in Oct 2023

10/10 Excellent

Debby

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property and very responsive Management Company. The building staff were very helpful and personable. The apartment was spotless and very nice. Great location and nice view. Exceptional value. Highly recommend.
Stayed 2 nights in Aug 2023
Response from Sonder on 18 Aug 2023
Hi Debby, we're glad you enjoyed your stay and look forward to hosting you again!

10/10 Excellent

Amber

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This was more of an apartment than a hotel, and I loved it. Quiet, comfortable, the perfect location. I travel to Austin for work and will definitely stay here again.
Stayed 4 nights in Jul 2023

10/10 Excellent

terry

Stayed 2 nights in May 2023
Response from Sonder on 30 May 2023
Hi Terry, we appreciate your review. It’s great to see you enjoyed your experience with us. We hope to see you again soon in one of our 40+ cities worldwide.

8/10 Good

maria

Stayed 3 nights in May 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, room comfort
Superb Stay!
Excellent property, very well maintained and clean, very secured parking lot and we were very pleased! Awesome property and will definitely stay here again.
Stayed 1 night in Apr 2023

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities
The place is very nice and the view is beautiful. The service from Sonder is frustrating and lacking.
Stayed 3 nights in Mar 2023
Response from Sonder on 17 Mar 2023
Hi Karen, your feedback is important to us. While it’s great to hear you enjoyed your room and the view, we’re sorry to hear that you had a poor experience with our staff. Customer service is one of our top priorities, and we apologize for dropping the ball here. Should you choose to give us another try, we’d love to show you a better stay.

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Jamie

2/10 Terrible

Baljinder

2/10 Terrible

Ian

I wasn’t able to get in my unit. None of the codes worked, and the concierge couldn’t help bc they weren’t affiliated with Sonder. They had to cancel my reservation while I was stranded at the place at 2am. I was luckily able to walk down the street to Hyatt. They gave a refund, but we’re no help in having to pay for a last minute hotel. I would suggest NOT booking a place through Sonder
Stayed 5 nights in May 2022

10/10 Excellent

Bryttnie

Stayed 4 nights in May 2022

6/10 Okay

Dana

Stayed 4 nights in Apr 2022

10/10 Excellent

Sarah

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Julio

Stayed 2 nights in Mar 2022

10/10 Excellent

JANET

Stayed 5 nights in Feb 2022

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

smaragdo

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

dongkyo

Business traveller, Travelled with group
Liked: Cleanliness, room comfort
It’s great stay. It’s one bedroom Unit in one of luxury residential apartments near to downtown. Very safe and nice neighbors. Free coffee in the lobby. All as pictures and extremely clean. The staff responded quickly. Brought extra blanket within one day.
Stayed 8 nights in May 2021
Response from Sonder on 24 May 2021
Hello, thank you for taking the time to share your experience. We're so glad you had a great stay and would be delighted to host you again in any of our 35+ Sonder cities!

8/10 Good

shelby

Liked: Cleanliness, room comfort
The 24hr concierge is a bit intrusive, but other than that I had a great stay! Very quiet...OH YEH THE PARKING SUCKS! You have to pay outta pocket like 32 a night...
Stayed 3 nights in Apr 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location and view were amazing. The parking situation was a nightmare. You think when you book a hotel the parking would be organized but it was not. There is an automatic gate in the garage that will not open if you are not a permanent resident of the apartment complex, this was a pain trying to get in and out and when arriving back after 7pm there was no more parking and you had to park in an outside lot with no security , which yo I had to pay for for 2 days to stay over night.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the apartment, it was spacious and clean, fabulous view, and enough amenities that if I wanted to stay there for a while I would have been very comfortable. The view was gorgeous, we could easily walk across the bridge to Downtown Austin which we did several times during our short stay, and there was a pool and rooftop bar as well. It costs about the same as a hotel in downtown but I much prefer the privacy, the homey feel and actually dealing only with passcodes and no keys or front desk was really nice. I'll definitely Sonder it again now that I have tried it!
Stayed 1 night in Feb 2020

6/10 Okay

Nathanael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place but not a hotel
Beautiful apartment but this is not a hotel! Made it difficult initially to leave our luggage though the apartment concierge did do us a favor ultimately. Trade for having full amenities of kitchen, laundry and beautiful rooftop view is no food services and very noisy construction early in the morning
Stayed 1 night in Feb 2020
Response from Sonder on 30 Dec 2021
Nathanael, thanks for your review. As you mentioned, this is not a hotel property. We're sorry if this wasn't more clear. We sincerely apologize for any construction noise. We're glad you enjoyed the apartment, kitchen, and rooftop view. We look forward to hosting you again soon.

10/10 Excellent

Leigh, Austin

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
It's located in the center of everything downtown. The Catherine is a beautiful and extremely safe apartment building.
Stayed 2 nights in Jan 2020

10/10 Excellent

Tracey, College Station

Travelled with family
Liked: Cleanliness, amenities
The property was wonderful, only inconvenience was parking.
Stayed 2 nights in Jan 2020

10/10 Excellent

Karin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was as described and very easy. The apartment was very comfortable, clean and large. The kitchen is equipped with a microwave, stove, large refrigerator, ice maker and all the necessary things. The washing machine (even with detergent) and dryer in the apartment in a separate room were very practical. As requested, we had an apartment on the 9th floor with a view of downtown. Thank you for that! In the evening we enjoyed the view of downtown from the balcony. Beautiful! The pool area is very nice. The free parking in the secure garage is an additional plus. The staff was very friendly. Safe location and close to downtown. Overall, we really enjoyed our five-day stay and would definitely recommend the Catherine.
Stayed 5 nights in Apr 2024

10/10 Excellent

Ralf

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location of the apartment is great. You can walk to most of the attractions of Austin. It is great to have an free indoor parking lot. The size of the apartment is perfect for three people. The coffee in the lobby is delicious.
Stayed 3 nights in Mar 2024

8/10 Good

Rosa

Stayed 1 night in Jan 2024