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Reviews of Aloft Austin Round Rock

3 out of 5
Aloft Austin Round Rock
2951 Jazz Street, Round Rock, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 193 out of 270 reviews" "
Rating 8 - Good. 42 out of 270 reviews" "
Rating 6 - Okay. 16 out of 270 reviews" "
Rating 4 - Poor. 8 out of 270 reviews" "
Rating 2 - Terrible. 11 out of 270 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and amazing staff
Stayed 1 night in May 2024
Response from Hotel Mgmt on 15 May 2024
Thank you for your review.

10/10 Excellent

Misti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Mgmt on 11 May 2024
Thank you for your review.

2/10 Terrible

Glenda

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very unpleasant & inconvenient
Stayed 1 night in May 2024
Response from Hotel Mgmt on 7 May 2024
We are saddened to hear that your stay was not enjoyable. Are you able to provide specifics for your review so that we may address these issues? Thank you.

6/10 Okay

Pawel

Business traveller, Travelled with partner
That’s was no power in hotel for few hours, no elevator,no lights in rooms, small pool, close to highway too noisy, Paul from Chicago
Stayed 2 nights in Apr 2024
Response from Hotel Mgmt on 7 May 2024
Thank you for your review.

6/10 Okay

Jonathan

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Property is in a nice area and close to a variety of desirable places to eat/shop. The check-in process was delayed due to one front desk associate helping another front desk associate sort out an issue with a patron. The lobby was loud and crowded due to (Assumably) some sort of work convention? The room is nice but dirty and some of the furniture in the room had stains on it. The bartender was good, pleasant and probably the highlight of the stay thus far.
Stayed 1 night in Apr 2024
Response from Hotel Mgmt on 2 May 2024
We appreciate the feedback that you have provided. Thank you for choosing to stay with us.

10/10 Excellent

Ashlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Very relaxing and modern place to stay.
Stayed 3 nights in Apr 2024
Response from Hotel Mgmt on 2 May 2024
Thank you for your review.

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and accommodating. Enjoyed my stay
Stayed 1 night in Apr 2024
Response from Hotel Mgmt on 29 Apr 2024
Thank you for your review.

8/10 Good

Joel, Orlando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is distant from Austin. Limited dining options. Had to request an iron and board as the rooms aren't equipped with one. You can hear people above you walking.
Stayed 5 nights in Apr 2024
Response from Hotel Mgmt on 27 Apr 2024
Thank you for your review.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, very comfortable bed. Room a little small, but well designed.
Stayed 6 nights in Mar 2024
Response from Hotel Mgmt on 22 Apr 2024
Thank you for your review.

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hotel Mgmt on 22 Apr 2024
Thank you for your review.

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Mgmt on 11 May 2024
Thank you for your review.

8/10 Good

Ana

Stayed 3 nights in Mar 2024
Response from Hotel Mgmt on 11 May 2024
Thank you for your review.

2/10 Terrible

Ashley

Liked: Cleanliness, property conditions & facilities
When I arrive with his property, I was told that they canceled my reservation. I never received anything and they said that they sent a cancellation to Expedia but I never received any sort of email or call from Expedia. I am very upset about this
Stayed 1 night in Apr 2024
Response from Hotel Mgmt on 17 Apr 2024
We appreciate you sharing your opinion. A response has been sent to your personal email.

8/10 Good

Nelson, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Mgmt on 7 May 2024
Thank you for your review.

10/10 Excellent

Desiree

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay will definitely be back.
Stayed 1 night in Apr 2024
Response from Hotel Mgmt on 13 Apr 2024
Thank you for your review. We looking forward to seeing you again.

8/10 Good

Oscar, Hialeah Gardens

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was included in my reservation, but I did the check-in they only give me a 12 dollars voucher por the two of us. Overall the hotel is nice and clean.
Stayed 1 night in Apr 2024
Response from Hotel Mgmt on 13 Apr 2024
Thank you for your review. We apologize for any confusion on the breakfast vouchers. This is the standard set by Expedia. We would be pleased to have you a guest in the future.

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
The room is near the elevator noisy
Stayed 4 nights in Apr 2024
Response from Hotel Mgmt on 13 Apr 2024
Thank you for your review.

8/10 Good

Todd

Stayed 1 night in Apr 2024
Response from Hotel Mgmt on 2 May 2024
Thank you for your review.

10/10 Excellent

Amanda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! The lobby activities are so fun, rooms are spacious, love all the outlets
Stayed 8 nights in Mar 2024
Response from Hotel Mgmt on 6 Apr 2024
Thank you for your review.

10/10 Excellent

Daynel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable
Stayed 2 nights in Mar 2024
Response from Hotel Mgmt on 3 Apr 2024
Thank you for your review.

10/10 Excellent

Roshania

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great staff and hotel
Stayed 3 nights in Mar 2024
Response from Hotel Mgmt on 2 Apr 2024
Thank you for your review.

8/10 Good

Maurie, BARRANQUITAS

Stayed 1 night in Mar 2024
Response from Hotel Mgmt on 22 Apr 2024
Thank you for your review.

10/10 Excellent

Dashay

Stayed 1 night in Mar 2024
Response from Hotel Mgmt on 17 Apr 2024
Thank you for your review.

10/10 Excellent

Ratrun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the environment and staff is friendly, definitely will book again when i come back into town
Stayed 1 night in Feb 2024
Response from Hotel Mgmt on 27 Mar 2024
Thank you for your review. We are pleased to learn that your stay was enjoyable.

2/10 Terrible

Deepak

Disliked: Staff & service
Response from Hotel Mgmt on 25 Mar 2024
We are sorry to learn that your stay with us was not pleasant. Unfortunately there are no notes provided for the rating. Thank you for choosing to stay with us.

10/10 Excellent

William

Stayed 5 nights in Mar 2024
Response from Hotel Mgmt on 24 Mar 2024
Thank you for your review.

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely beautiful! Quiet area that manages to be both convenient to the freeway but also quiet and peaceful. Loved it! The decor is super cute.
Stayed 1 night in Mar 2024
Response from Hotel Mgmt on 20 Mar 2024
Thank you very much for your kind review.

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was super clean and comfortable! Would stay again!
Stayed 1 night in Mar 2024
Response from Hotel Mgmt on 20 Mar 2024
Thank you for your review.

10/10 Excellent

Rosalinda

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Mar 2024
Response from Hotel Mgmt on 20 Mar 2024
Thank you for your review.

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and modern. Bed was comfortable
Response from Hotel Mgmt on 20 Mar 2024
Thank you for your review.

8/10 Good

JOHN Allen, Niskayuna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice overall but room was noisy - partly from being on the first floor, heard cars outside our window and most noises from the hallway.
Stayed 7 nights in Mar 2024
Response from Hotel Mgmt on 16 Mar 2024
Thank you for taking the time to review your recent stay.

10/10 Excellent

Dzmitry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great. For the price paid we’ve got even more than expected
Stayed 1 night in Mar 2024
Response from Hotel Mgmt on 16 Mar 2024
Thank you for taking the time to review your recent stay.

10/10 Excellent

Jaynel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early check-in, easy check in and check out. Free parking. Great smelling shower gel. Staff was very courteous and professional.
Stayed 4 nights in Mar 2024
Response from Hotel Mgmt on 16 Mar 2024
Thank you for taking the time to review your recent stay.

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom handle was hard to turn. Other than that we had a good experience
Stayed 1 night in Mar 2024
Response from Hotel Mgmt on 16 Mar 2024
Thank you for taking the time to review your recent stay.

10/10 Excellent

Candace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and modern. All staff that we encountered were friendly and welcoming. Would definitely stay again!!
Stayed 1 night in Mar 2024
Response from Hotel Mgmt on 14 Mar 2024
Thank you for taking the time to review your recent stay at our property. We are very pleased to know that your stay was enjoyable and we look forward to seeing you the next time you are in the area. Have a wonderful day!

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was unique and clean
Stayed 1 night in Mar 2024
Response from Hotel Mgmt on 14 Mar 2024
Thank you for your recent reveiw.

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great workout area and very clean!
Stayed 1 night in Mar 2024
Response from Hotel Mgmt on 11 Mar 2024
Thank you for your recent review. We are pleased to learn that you enjoyed your time with us. Whenever you are in the area again, we hope that you choose to stay at the Aloft Austin Round Rock again. Have a terrific day!

10/10 Excellent

NORA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, modern hotel! I can’t believe I’ve never stayed here before!
Stayed 1 night in Mar 2024
Response from Hotel Mgmt on 11 Mar 2024
Thank you for your recent review. We are pleased to learn that you enjoyed your time with us. Whenever you are in the area again, we hope that you choose to stay at the Aloft Austin Round Rock again. Have a terrific day!

10/10 Excellent

Ral, Sitka

Clean and comfortable. Could hear lots of noise from hallway and above me. But later it got quiet. Aiden at front desk was very helpful.
Stayed 1 night in Mar 2024
Response from Hotel Mgmt on 12 Mar 2024
Thank you for your review. We are pleased to learn that you enjoyed your time with us. It our hope that you choose our property on your next visit to the area. Have a wonderful day.

10/10 Excellent

André

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and all the staff was friendly and helpful.
Stayed 3 nights in Mar 2024
Response from Hotel Mgmt on 15 Mar 2024
Thank you for taking the time to review your recent stay with us.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Mgmt on 12 Mar 2024
Thank you for your review. We are pleased to learn that you enjoyed your time with us. It our hope that you choose our property on your next visit to the area. Have a wonderful day.

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in the perfect location for an event we needed to attend. Everyone was welcoming and helpful. Will definitely be back.
Stayed 1 night in Mar 2024
Response from Hotel Mgmt on 11 Mar 2024
Thank you for taking the time to review your recent stay with us here at Aloft Austin Round Rock. We are very pleased to learn that you enjoyed your time. We do hope that you choose our property the next time you are in the area. Thank you again and have a wonderful day!

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay!
Stayed 1 night in Mar 2024
Response from Hotel Mgmt on 11 Mar 2024
Thank you for taking the time to review your recent stay with us here at Aloft Austin Round Rock. We are very pleased to learn that you enjoyed your time. We do hope that you choose our property the next time you are in the area. Thank you again and have a wonderful day!

8/10 Good

Lizette, Denver

Travelled with family
Liked: Cleanliness, property conditions & facilities
The beds were comfortable enough and the room was clean. However, the set up is beyond bizarre and hardly any space to put your things. We had four people in the room and very little counter space in the sink area and the room itself. The room division in the middle of the room was weird and not very functional. Also, the walls are paper thin. We could hear people talking normally in the hallway as if they were in the room with us and we could also hear footsteps above us.
Stayed 4 nights in Feb 2024
Response from Hotel Mgmt on 11 Mar 2024
Thank you for taking the time to review your recent stay with us here at Aloft Austin Round Rock. We are very pleased to learn that you enjoyed your time. We do hope that you choose our property the next time you are in the area. Thank you again and have a wonderful day!

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
It was pretty nice friendly staff and the hotel was super clean
Stayed 2 nights in Mar 2024
Response from Hotel Mgmt on 11 Mar 2024
Thank you for taking the time to review your recent stay with us here at Aloft Austin Round Rock. We are very pleased to learn that you enjoyed your time. We do hope that you choose our property the next time you are in the area. Thank you again and have a wonderful day!

10/10 Excellent

Keegan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was not the best if you came in late but the hotel its self was nice clean very modern. I have stayed at these hotels before they are great.
Stayed 1 night in Mar 2024
Response from Hotel Mgmt on 4 Mar 2024
Hello Keegan! Thank you for taking the time to review your recent stay with us at Aloft Austin Round Rock. We are certainly pleased to learn that you enjoyed your time. Please choose to stay with us the next time travel brings you to the area. Have a wonderful day.

10/10 Excellent

Stephanie, Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern
Stayed 1 night in Mar 2024
Response from Hotel Mgmt on 3 Mar 2024
Hello Stephanie! Thank you for taking the time to review your recent stay here at Aloft Austin RR. We are very pleased to learn that it was enjoyable. Please choose to stay with us again the next time that you are in the area. Have a pleasant day.

10/10 Excellent

Sharon

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally
Stayed 2 nights in Feb 2024
Response from Hotel Mgmt on 26 Feb 2024
Thank you for your recent review of our property. We are pleased to learn that your stay was enjoyable. Please consider us the next time your travel brings you to the area. Have a pleasant day!

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Austin is busy, and this hotel is an oasis from the city.
Stayed 5 nights in Feb 2024
Response from Hotel Mgmt on 26 Feb 2024
Thank you for your recent review of our property. We are pleased to learn that your stay was enjoyable. Please consider us the next time your travel brings you to the area. Have a pleasant day!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Mgmt on 25 Feb 2024
Thank you for taking the time to review your recent stay at Aloft Austin Round Rock. We are pleased to learn that you enjoyed yourself. It is our hope that the next time you are in the area, you will choose our property again.