Ratings based on 1,724 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
84% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom Cancun

Hotel look like it need a lift up.

Posted 26-Apr-2015
Pros: Nothing
Room doors look old with scratches broken door pieces around the edges. Dirty carpet from the fool 12th hall ways where the rooms are. Full body mirror had a crack in my room. Smelled musty. The staff was not friendly and they never ask how I was doing which it is a standard for a hotels. This is not a complaint but just some feedback to improved.
2 out of 5
by A verified travellerfrom New Jersey

Surpisingly Disappointing

Posted 13-Apr-2015
Pros: The decor and food (from the little I had).
Cons: room floors and quality control
Location: Good location with plenty to do.
The hotel is very nicely decorated in the lobby and rooms. The room floor leaves a bit to be desired. When I stepped out of the elevator to the 6th floor it had a pretty strong mold odor. The room was very nice but when I finally went to shower after a long night the towels had gashes on them and were stained with what appeared to be make-up foundation. Needlesstosay I air dried.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Apr-2015
Stay was okay. The walls are paper thin so you hear your neighbors entire conversation. Valet was ridiculously slow, took 10 mins to bring car. It cost $10 to valet park,either pay that or you have to find street parking (good luck with that)
3 out of 5
Recommended
for Families
by A verified traveller

Its close to the beach

Posted 07-Apr-2015
Cons: The person at the front desk needs to be more prepaired to answer questions. He seemed confused.
There is a lot to do near by. The outlets are only minutes away.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom brooklyn

Best kept secret

Posted 06-Apr-2015
The rooms and view were amazing. The breakfast, and dining were great. Will come back.
4 out of 5
Recommended
for Everyone
by A verified traveller

Chelsea Hotel

Posted 30-Mar-2015
Pros: Cleanness, staff, closeness to boardwalk
Cons: N/A
Location: The boardwalk is right next to the hotel, so the sky is the limit on what to do there
I stayed at the Chelsea because it was very close to boardwalk hall since I was seeing a concert there. I did not know what to expect when I arrived at the hotel but when I did the main lobby was beautiful. The staff was friendly and welcoming. When I arrived to my room, it was very clean and cozy. The bed was super comfortable too! The fifth floor restaurant was beautiful as well! Overall, the hotel was amazing!
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Philadelphia

Chelsea

Posted 29-Mar-2015
The Chelsea had a great room, bed, bathroom and was very clean. However, it was a busy weekend and the hotel staff had a very slow check-in and checkout process. They also had trouble honoring my reservation made through Expedia, it took them around an hour to process the request.
2 out of 5
by A verified travellerfrom Philadelphia, PA

Too Rowdy A Crowd

Posted 27-Mar-2015
Pros: Comfortable, clean room. Good location.
Cons: More security in lobby in the evenings.
On the positive: Comfortable, clean room. Delicious room service breakfast -- arrived hot and on time. On the negative: Room service hours are too limited. Hotel seems to draw a rowdy crowd. I was met at the door by a fellow guest who was drinking out of an open case of beer. Not a family hotel.
2 out of 5
by A verified traveller

Never Again

Posted 23-Mar-2015
It took over an hour to check in. We had to change rooms because the initial room we were given had not been cleaned. VERY NOISY! Complained at least four times and requested to have our room changed. Room change was denied. Water in the shower was lukewarm, at best. Would not stay at this hotel again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Danville, PA

Close to everything.

Posted 23-Mar-2015
Room could be updated a bit- wallpaper pealing I the corner a couple of chipped tiles in the bathroom. Very comfortable bed and bedding.