"was disappointed with my recent stay because the information provided online did not match the actual amenities at the hotel. When I booked my trip, the listing stated that complimentary breakfast was included and that the hotel had both an indoor and an outdoor pool.
However, upon arrival, I learned that breakfast was not included, and the hotel only had an indoor pool. One of the main reasons I chose this hotel was because I was looking forward to using an outdoor pool.
I feel that the online listing was misleading, and I hope the information is updated so future guests have accurate expectations. I would also appreciate your consideration of an appropriate resolution for the inconvenience and disappointment this caused."
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