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"The hotel is very busy. The rooms are adequate, clean but tired especially the carpets. The pub/ restaurant is the same but the food is great"

"Excellent "

"Great to come back to this gem of a hotel in beautiful Cumbria "

"Lovely hotel/ pub in Hayden Bridge, Staff really friendly and welcoming . I ordered an omelette for breakfast - just the best👍👍 I paid £10 extra for an upgrade / a beautiful light and airy apartment. Thoroughly recommend . Thank you "

"Very beautifully decorated rooms. Front desk clerk went out of her way to find an extension cord for me. It was very much appreciated."

"Incredible place, top class!!"

"Really nice stay but shine was taken off by one of staff being quite confrontational. Lovely welcome and check-in spoiled by an older lady I believe called Nicola (that’s what came up on the digital till when I purchased a drink later in the evening) who involved herself unnecessarily in the check-in process. The room was really nice and great value for money. I had a great view of the surrounding countryside. I booked a table for dinner and I found the food okay but again Nicola starred by being argumentative when I made an observation about the overcooked chips I was served and didn’t eat. In conclusion I generally enjoyed my stay but my overarching memory is the confrontational approach by Nicola which would probably prevent me from a repeat stay."

"Front staff very friendly, clean room, great location"

"We stayed for 3 nights and wished it could have been more. The hotel is in very good shape. Everything has been well thought out and the decor works seamlessly from reception to lounge, conservatory. Restaurant, corridors , landings and bedroom. Spotlessly clean, fresh towels and bedding. Lovely bathroom, plenty of hot water. Staff very friendly, pleasant and efficient. Food was excellent each breakfast and evening meal. The external seating areas worked well with well laid out patio and garden. Can’t praise the hotel enough. A wonderful 3 days and will definitely return for a relaxing few days holiday in the future."