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Reviews of Xaha Villas Suites & Golf Resort

3.5 out of 5
Xaha Villas Suites & Golf Resort
Calle Trno. Victoria Residential Riveria, MZ 10 L2 ET2, Akumal, QROO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 18 out of 25 reviews" "
Rating 8 - Good. 3 out of 25 reviews" "
Rating 6 - Okay. 2 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 1 out of 25 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Santiago, kissimmee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is a hassle you need a QR code to get in and they don’t provided it after check in security guards will hassle you for not having it . It took me 45 minutes before I arrived to the property due to the QR CODE .
Stayed 1 night in Dec 2023

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tomt Hotel ved ankomst
Der var ingen i receptionen da vi ankom klokken 20:00, selv om de skriver der er folk til indtjekning indtil klokken 21:00. Da vi ringede var der ingen der tog telefonen. Vi skrev til dem på whatsapp, men inden de svarede sent havde vi fundet et værelse hvor nøglen sad i døren. Vi tog dette værelse og flyttede ind. Det er en dårlig oplevelse når man ankommer sent fra lufthavnen. Herudover havde vi et dejligt ophold. Morgenmaden vi ordnede til servering ved poolen blev frisk tillader og smagte dejligt.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hubby and I fell in love with the place. So clean, quiet the view is fantastic and the staff was absolutely fantastic. Gerardo went above and beyond for us even on his day off which honestly made our stay that much better. We also met Mirta and Raul which were also soo awesome! The pool outside is also super cute the way its set up. We are definitely coming back next year as a family. Gerardo should definitely be an extra rewarded employee, he honestly did go above and beyond for us.
Stayed 3 nights in Oct 2023

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, clean and staff was excellent.
Stayed 1 night in Jul 2023

10/10 Excellent

Kukhan

Stayed 2 nights in Jul 2023

10/10 Excellent

Jeru Manoj

Liked: Cleanliness, staff & service, property conditions & facilities
A very good property to relax and have a zen like feel.
Stayed 1 night in Apr 2023

8/10 Good

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Fred

Stayed 4 nights in Mar 2023

10/10 Excellent

Nawres

Stayed 3 nights in Feb 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property manager made personal contact to arrange arrival details. Staff took us to another Villa where there was a kitchen and cooked us a personal breakfast which was wonderful. Room was comfortable and shared space was great. Would certainly stay here again.
Stayed 1 night in Nov 2022

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great little place with you excellent service
Super clean, comfortable beds, nice little pool and great entertainment in room. Service from the staff was impeccable and breakfast very tasty. All in all a great experience. My only reservation is that it's a little far from the beach so you might need a car or taxi for that!
Stayed 1 night in Jan 2022
Response from Hotel Management on 8 Feb 2022
Thanks for the awesome review, Robert! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely little spot a stone's throw from akumal
What a great little place, top quality service, well maintained grounds, nice little plunge pool, great breakfast and super helpful and freindly staff, big thanks to team there as they went above and beyond to make our trip perfect...highly recommended!!
Stayed 1 night in Jan 2022
Response from Hotel Management on 8 Feb 2022
Thank you so much for your kind words, Robert. We really appreciate you taking the time out to share your experience with us! We count ourselves lucky for customers like you. We look forward to have you again in the future!

10/10 Excellent

John

Stayed 1 night in Jan 2022
Response from Hotel Management on 2 Feb 2022
Thanks for the awesome review, John! We work hard to meet expectations like yours, and we’re happy to know we hit the mark for you. Come back and see us soon. Cheers!

10/10 Excellent

Verena

Stayed 1 night in Dec 2021
Response from Hotel Management on 22 Dec 2021
Dear Verena, Thank you for your great rating of our property! It was a great pleasure to have you here with us !!! Hope to see you back soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in excellent condition, very quiet and private. Good wifi, nice pool, breakfast included; my entire 10 day stay was very comfortable. Shout out to Manuel, Ricky and the whole staff; personable and polite the entire time. Gracias a todos :)
Stayed 10 nights in Feb 2021
Response from Hotel Management on 2 Mar 2021
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you and we welcome you to our Xaha family! We hope that you can come back and see us soon!!

10/10 Excellent

Colby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a bit difficult to find, but once we did it was AMAZING. We started planning on coming back with the whole family before we even left.
Stayed 3 nights in Feb 2021
Response from Hotel Management on 19 Feb 2021
Thank you very much Colby, we are absolutely delighted to read your incredible review and more than happy to know that you had such a great time in our small hotel by feeling at home, we do are a bit hidden from the world but thats just perfect for relaxation!!! We will be thrilled to welcome you with all your family in the future!!! Thank you for sharing your experience with other travelers and we consider ourselves fortunate to have guests like you, so we would be delighted to see you here with us once again soon!

4/10 Poor

JORGE LUIS, SAN PEDRO GARZA GARCIA

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

DAVID

Stayed 1 night in Sep 2023

2/10 Terrible

Francesca

Stayed 3 nights in Aug 2023

8/10 Good

Elke Floriane

Stayed 4 nights in Apr 2023

10/10 Excellent

Lasse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Virkelig lækkert sted!
Vi blev meget positivt overraskede, da vi så hotellet. Der var lidt bøvl med at finde personale ved indtjekningen, men efterfølgende var alt kun positivt. Det er en meget moderne, ren og lækker villa med få værelser, så det føles ret privat. Vi fortrød hurtigt, at vi kun havde booket 1 nat der!
Stayed 1 night in Feb 2023

6/10 Okay

Ernesto Jose

Stayed 1 night in Aug 2022

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel, cheap price
Amazing hotel ! Carlos is so sweet and available with his clients, the room is beautiful and clean, the bathroom is spectacular and the pool is very cool ! We also got a private mini pool ! Everything was perfect
Stayed 1 night in Apr 2022
Response from Hotel Management on 7 Apr 2022
Dear Guest, I would like to thank you for this kind review that is sharing the wonderful experience you had during your stay at Xaha Villas. We thank you for highlighting our attributes as well as your recommendations. We hope to have the honor of serving you in the future. Kindest wishes, Marifer Mendez Chagoya. General Manager

10/10 Excellent

JOSUE CASTAÑEDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito, cómodo y agradable. Muy amables todos y excelente atención
Stayed 1 night in Sep 2021
Response from Gerencia on 4 Oct 2021
Estimado Josue: Muchas Gracias por sus comentarios, esperamos contar nuevamente con su visita en un futuro !!