Ratings based on 88 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveller from canada

Best Hotel for Taj Mahal experiences Agra

Posted 09-Sep-2014
Pros: Character, atmosphere, excellent facilities, pool, restaurant, spa, staff.
Location: Central to all activities, and major monuments in agra. No more then 10 min from train and 5 min from taj. Local market, and high street near by.
Wonderful experience. Greeted by Ms. Sylvia who was very welcoming and helpful. She organized and took care of all of the details of our stay and tour of the Taj Mahal and other sights we requested. She went over and beyond to assist us, make our stay comfortable and the best. The tour guide provided was extremely knowledgable, spoke English well and truly looked out for us. We had the best tour experience. Our cab driver Mr. Pramood was very accommodating, helpful and professional he assisted us to catch our train even coming to the platform and seeing us onto our train car. Overall an excellent hotel, and services. Highly recommended!
5 out of 5
for Everyone
by A verified traveller

Oasis of comfort

Posted 06-Aug-2014
Pros: Friendly staff...close to the major sites
This was a great place for those who are interested in being near the Taj Mahal- and having a safe and friendly as well as comfortable and appointed place to stay!!!
4 out of 5
for Everyone
by A verified traveller

Posted 26-Jun-2014
It's a lovely hotel with very nice staff. We were upgraded to a room on the top floor with a beautiful view of the Taj--very nice! Room was very comfortable with good pillows and a perfectly moderately firm bed. Our few special requests were granted promptly and with good will. The pool was very popular with guests but was not exactly crystal clean water but good enough I suppose. Food and bar services were a bit pricey but good quality. We'd stay here again!
5 out of 5
for Families
by Bazerelli from Ireland

Unrivalled service and personal attention

Posted 16-Jun-2014 on Hotels.com
From the moment I stepped out of the taxi I felt as if I was the most important visitor ever! Everything was great about this hotel, if you're staying in Agra it's got to be here.
1 out of 5
by bill from ashfield, massachusetts

A major dissapointment

Posted 29-Apr-2014 on Hotels.com
I booked this hotel expecting a comfortable resort. Upon arrival, the lobby was calm and inviting. However when i went to the room, I was shocked and depressed. The room had furnishings that were decades old. The bed covering was shabby and had stains on it. There was cigarette ashes on the dresser top. I called for a room change. they moved me to another room. it was a half notch better. i accepted it knowing that this was the best i could accept from this hotel. it was still furnished with fixtures from the 50's. The coffee cups were dirty. i left them out for them to be cleaned and unfortunately they just put them back dirty. there must be better options in Agra for anyone to consider.
4 out of 5
for Everyone
by shazeema from dubai, uae

Close to Taj Mahal and amber fort

Posted 12-Apr-2014
Pros: Security for the guess.
Cons: Cheaper transportation to and from hotel.
Location: Great location close to every thing...go eat aloo patty at subway and have a shasha at koffee corner next door.
Lots of security and we'll rounded staff...good food and clean hotel..pool and lobby shopping.
5 out of 5
by Ana from Adelaide

Great location and good customer service

Posted 03-Apr-2014 on Hotels.com
Very conveniently located near Taj and Agra Fort. Not very expensive. Excellent customer service with their positive attitude (they tried to cater to all our requests ) . Will surely recommend to family and friends and stay again when in Agra.
4 out of 5
for Couples
by Cindy from San Francisco

Great hotel but still some kinks

Posted 25-Mar-2014 on Hotels.com
Love the Taj but they got to get with it. Charging for Internet? That's really silly from a hotel that likes to be called 5 star. Boat problem is that they always screw up the booking. So take screen shots, double check Eventing,... Because this seems to be their thing : lead the person to believe the description, then changing it before the confirmation email is sent out. On our last stay, we booked Breakfast. The confirmation email didn't mention Breakfast. Then the hotel denied it when we got there. Really? That's just silly from a hotel like this.
5 out of 5
for Everyone
by Kamal from London

Wonderful hotel and lovely view of Taj

Posted 24-Mar-2014
Pros: Location, Food, Staff
Staff was very helpful and provided amasing service. Food was delicious and quick. You will get all the comfort what you can expect from a luxury hotel. Free upgrade to the top floor room made our stay even more memorable.
2 out of 5
by Abdul from Wellington-NZ

Agra trip

Posted 15-Jan-2014
Pros: the swimming pool and the location of the hotel
Cons: no idea
Location: the location is really perfect and close to TAJ MAHAL:)
i have booked 3 night with breakfast and i have the conformation letter from expedia , but when i checked in the Hotel, the receptionist was trying to charge me for the breakfast and he says i have booked the room with no Breakfast !!!! later on , after i showed him the conformation letter which include breakfast he says ok we allow you free breakfast!!!! it checked on 9/01/2014 at 12:30am