Lobby
Check availability

Reviews of Dreamliner Hotel

4 out of 5
Dreamliner Hotel
Meskel Flower Street., Addis Ababa

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 77 reviews" "
Rating 8 - Good. 29 out of 77 reviews" "
Rating 6 - Okay. 22 out of 77 reviews" "
Rating 4 - Poor. 10 out of 77 reviews" "
Rating 2 - Terrible. 5 out of 77 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

6.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

khedra

Disliked: Property conditions & facilities
The bed was not convertible and no air conditioner ,not enough towels in the room
Stayed 2 nights in Sep 2023

2/10 Terrible

George

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It was very disappointing to see what used to be a good hotel in that poor state! Room no amenities - tv not working, poor internet connectivity etc!
Stayed 4 nights in Jul 2022

2/10 Terrible

Yusuf

Stayed 3 nights in Jul 2021

6/10 Okay

Veronica

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Not so great
I have stayed at this hotel before. This time there was a cockroach on one of the pillows and I had to kill it so I could sleep. I mentioned to the front desk when I checked out and they barely acknowledged me.
Stayed 2 nights in Feb 2020

2/10 Terrible

TheFB, Atlo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could not try harder to ignore the guests. I was there with another couple that stayed there. Horrible experience for both of us.
Stayed 3 nights in Feb 2020

8/10 Good

Prem Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasent stay.
- Good hotel with friendly staff. - Good service. - Rooms are good and very clean. - Indian food available. - We had issues with hot water in our room and we were move to a different room right away.
Stayed 5 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 8 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short business trip
Business trip shower clogged . And took long to change room service and breakfast limited Airport shuttle good
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Noisy rooms on 8th floor Bathroom needs to be refurbished and cleaned
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Overall I would not stay here again. Some of the staff are lovely but others are unhelpful and look out upon if you ask for something. At the end of our stay they tried to make us pay for an extra day because there was a mixup on their end with Expedia. Their behavior was unprofessional and they unapologetically delayed is by half an hour, despite the fact that we could show a confirmation for having paid the complete amount. Also the floors in the room look like they’ve never been vaccuumed ever.
Stayed 3 nights in Dec 2018
Response from Sisay Semagn on 12 Dec 2018
Dear Mrs. Thank you for your comment. I understand the situation was annoying. But the problem was the confirmation letter we got from the expedia central. Your one night payment is still pending on the system. we are asking expedia to help us. hope you will help us in this misunderstanding.

8/10 Good

Verified traveller

Liked: Staff & service
Nice staff decent breakfast. Good though compatatively pricey Indian restaurant. Okay room but could use a refresh. 15 min from airport in relatively lively area Free airport shuttle.
Stayed 5 nights in Nov 2018
Response from Sisay Semagn on 12 Dec 2018
Dear Sir, Thank you for your comment.

6/10 Okay

Wondyrad

Liked: Cleanliness, staff & service
OK hotel for a short stay, great Staff
I chose to stay in the hotel because I have family and friends that live in the area. I know the neighborhood well so I was prepared for the noise level so it did not bother me much, The staff at this hotel work very hard at making your stay pleasant. The Internet access was much better compared to my last stay about 6 month ago. The rooms are a bit run down but clean, the shower in my room wasn't functional so I had to use the one at the GYM on the 8th floor. Overall you can get much better value for your money if you stay somewhere else but for me the convenience of staying in the neighborhood was worth it. I can't say enough good things about the staff, from the security guards, Front Desk, Room service etc, they all work very hard to make everyone happy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

6/10 Okay

Andrew, New Zealand

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The hottest possible water was "luke warm". Rooms were incredibly dark - with all the lights on I still needed to use a torch to find things in my bag
Stayed 3 nights in Jun 2017

10/10 Excellent

Jeya Ram, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and Comfort hotel to stay.
We travelled to Ethiopia on a business visit stayed in this hotel for almost 7 nights, its a good property in a good location. some road constructions are going nearby which made little bit uncomfort for the travel but it may get completed in couple of months. Everything like Banks, Grocery, taxi services are handy. Even the hotel do Airport pickup and drop free of cost. They provide complementary Sauna and steam which is very good. Indian restaurant serves Indian food it is not that tasty, but ok in Ethiopia. Breakfast really good with varieties of foods, Fruits, juices, Indian food etc. Its a good hotel for the business traveller.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No higher rating than medium ...
No aircon. Mosquitos.

10/10 Excellent

Maria-Goretti, Ghana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
I did enjoy my stay at dreamliner hotel. The rooms were very comfortable, neat and homely. The staff too were very welcoming.

8/10 Good

Etta, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with access to the UN Conference Center
I had a great experience. It was just what I was looking for. Convenience getting to the conference center and the price was affordable.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
The hotel is in a good location if you are there on business. If you are with a loved one it is not so good. As the hotel has no grounds or gardens to walk through or swimming pool to laze around.

8/10 Good

Fletcher Tembo, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
it was a great stay. Just that because the weather was hot, the room would have benefited from air-conditioning.

8/10 Good

tearaway, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As a tourist this hotel was just a bit far from centre and involved taxis . the Indian restaurant was excellent .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Nitin, India

Liked: Staff & service
Average
I stayed in the premier deluxe room. The room was comfortable however, the shower didn't have pressure. The worst was the wardrobe only had hanging facility and there was no place to keep my cloths. Lights are less. The room on the street side is better as the backside there is always noise if school n loudspeaker.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for an fiar price
I stayed at the hotel for 4 night. I was on a business trip. The hotel is clean and the stuff is freindly. The street where it is on is a bit noisy at night. So you might ask for a room away from the street. All in all the price/value ratio is good.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
this hotel is pleasant and the staff is helpful
The location is good, not far from the international airport. Usually, taxi drivers know the directions. The two restaurants are good. The Indian one is visited by people not residing at the hotel, which is already a good sign. The airport shuttle bus is free and frequent. The rooms are ok.

4/10 Poor

marvin whetstone, washington, dc

Disliked: Room comfort
room extremely small for price. restaurant service and meal menu not very good. hotel service so,so. was abit disappointed overall in the hotel itself

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is very comfortable and new. The management couldn't find my Hotels.com reservation and wasn't particularly helpful in getting the situation resolved.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stop complaining - it is good value for money
I have read a few whinging reviews of this hotel. I work with a govt in the ME and frequently stay in Crowne Plaza/ Hilton etc, so can compare from ***** star to zero. Sure, Dreamliner looks a little tired and could do with an uplift - new carpets?, but for the money it is okay and better value than similar in Addis. I think **** is ambitious, more like ***, but even so the cost is ok. Airport transfers - prompt and helpful, certainly take the stress out of arrival. The location is not great, but not bad once you get to know Addis. One hundred birr will get you to anywhere on Churchill in a taxi - they will ask far more but crumble as soon as you start walking... or walk to Bole Rd and ride for a few birr on a mini or yellow bus. There is a govt shop in the post office on Churchill where you can get souvenirs ... limited range but saves haggling with vendors. To do: 1. Entoto - take minibuses up the hill (St Mary's/Summer Palace) and walk down. Even the ladies who carry the fire wood are happy - especially if you donate Tenbr to the cause. 2. Churches - many. St George near Piassa is the main one, but check up on the opening times. 3. Addis Restaurant - North of Piassa. It is the old palace - quaint with local buffet and Tetch ... a sort of honey beer / mead. 4. Meta beer distribution store - near Temoca cafe. Elevenbr/bottle or Sat/Sun are "cloudy beer" days! 5. National museum - to see Lucy and previous kin 6. Garden above Meskel square 7. China bar

8/10 Good

Amina, Nigeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel but for the neihbourhood
Very satisfied with the hotel's services. The break fast was partucularly fantastic for the cost of the room.

8/10 Good

Glen, Houston Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience Location
The location of Dreamliner is absolutely great for business & pleasure.

8/10 Good

Barry, Melbourne VIC, Australia

Liked: Cleanliness, staff & service
Good hotel at 3-4 level
OK hotel for the price, between airport and downtown. Indian restaurant attached is quite good; and the staff are fine if a bit off-hand. Kids on the playing field next door are noisy, but only a bother if you want to sleep in. Free ferry service to and from the airport is useful, but don't expect the van to be waiting for you at the airport.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Dreamliner Hotel Addis Ababa
Hotel staff needs training. Rude to clients. Talk to each other sociallywhile customers are waiting

10/10 Excellent

Sidney W, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel service that is personal & not imposing
The hotel meets you at the airport with a welcome desk and transfer service at whatever time, including the wee hours of the morning where most flights from Europe and North Africa arrive between 3 & 6am, the hotel concierge is there at the airport to guarantee you a ride back to the hotel within less than 15 minutes of you exiting customs and claiming your luggage makes for a very-very good impression, especially after your body has been confined to an aircraft for over 20 hours of crossing an ocean, it makes for the BEST impression, where everything else is elementary!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff here were amazing. When they realised I had arrived without my camera battery and charger they immediately sent someone to hunt one down thereby ensuring that my holiday was not ruined. Very friendly also.

6/10 Okay

Mark, Israel

Liked: Staff & service, room comfort
Old and worn
I was there for 3 days... The door of the shower was hardly moving... Took 2 days to fix it. The fridg didn't work.. Took 2 times to ask for fixing. Breakfast is rather poor. On arrival, I got a room that was less then ordered. After complaining.. I got the right one. The staff is nice and polite, but too many small problems. They couldn't charge my master card for an hour... Suggested to withdraw cash from an bank machine... A good thing is, they offer a free lift to and from airport.

8/10 Good

Lesley, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dreamliner
the hotel was very pleasant and the staff were very helpful. I would appreciate more information regarding restuarants in the area.

6/10 Okay

Verified traveller

Liked: Staff & service
Noise at night time
The food list is very short , needs better support for the kitchen staff , otherwise, taste of coffee is very bad

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good first stop in Addis
Very comfortable hotel, professional service, nice and clean. The airport shuttle service is very helpful!

6/10 Okay

Dave

Liked: Cleanliness
Not close to much & watch if you exchange money
I would not recommend it. Wanted tour company. Clerk said he would call one. Waited over hour, they had shift change and new clerks knew nothing. Exchanged money twice and was short-changed both times though when I called them on it, they made it right. Transfer to/from airport was exceptionally good, however - timely. Room is old with no ac but was very clean. Walked 6 blocks in each direction. Nothing but beggars nearby. Not even good restaurants. Would not use again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compares with the best
First, of all I been to Addis Ababa, Ethiopia at least 10 times in the last 3 years and this hotel compares with the Hilton, and Sheraton in terms of things they offer without all the 'grand' things you don't need! And most importat the price is reasonable at 1/2 of what the Hilton and 1/4 of what the Sheraton charges. So I would strongly suggest you stay at the Dreamliner Hotel, as they are very professional; free breakfast buffet; small business center; spa with steam and sauna; free wi-fi in your room and very attentive, again highly recommend!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for Exhibition Centre and Town
Virtually 5 star..... Excellent staff, rooms large and luxurious, surroundings are a bit poor, but this is Africa... Reasonable prices for beer and food....... A very enjoyable stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern hotel.
Nice modern hotel with a desk at the airport from where you have a free shuttle to the hotel. The hotel has WiFi in the lobby. Staff is very friendly. The street of the hotel has left and right a few small bars and convenience stores. A bank is nearby as well (bring passport if foreigner for changing money).

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Dreamliner Hotel - Addis Ababa, Ethiopia - a dud
I have learned not to expect too much when traveling in Africa. This makes the very nice hotel a pleasant surprise, and the not so pleasing less of a let down. The Dreamliner is an average hotel in Addis Ababa in price, but below average in quality and customer service. Expect to get over charged on everything not listed in the room rates.

8/10 Good

Michael, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally
The hotel generally well but because of the large number of smoke from cooking on coal, Which cause contamination leading to shortness of breathing especially as the hotel dose not have its air conditionning